Contract Technician

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Contract Technician 
Job Title: Contract Technician 
Agency: Health & Human Services Comm 
Department: CCS CCSC Cont Oversight Enroll 
Posting Number: 7583 
Closing Date: 08/12/2025 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Group: TEXAS-A-13 
Salary Range: $2,953.25 - $4,365.66 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: WICHITA FALLS 
Job Location Address: 925 LAMAR ST 
Other Locations: Wichita Falls; Austin; Beaumont; Dallas; Edinburg; El Paso; Houston; Lubbock; San Antonio 
MOS Codes: 3006,3044,8640,310X,36A,36B,51C,64PX,651X,6C0X1,751X,FIN10,LS,LSS,SEI16,SK,F&S 
 
 
 

Brief Job Description

The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill the Contract Technician position with Community Services (CS), Community Care Services (CCS), Community Care Services Contracts (CCSC) Section. HHSC is driven by its mission statement “We Serve Texas.” The ideal candidate will thrive in an environment that emphasizes fidelity to our mission, collegiality to internal and external stakeholders, nurturing talent within our team, open and transparent communication, and agility to adapt quickly to challenges and changes.

This position performs (senior-level) technical administrative support and technical assistance to the Community Care Services Contracts Operations unit. Assists contract administration manager (CAM) in completing special assignments as needed. Assists with reviewing, tracking and monitoring contract documents and requisitions following routing processes and procedures. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs other related work as assigned.

This position handles relatively complex contract administrative support and technical assistance.

Essential Job Functions (EJFs)

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Assists Program Specialist III with coordination, processing, and monitoring of CCSC purchase requests, requisitions, invoices, vouchers, payment requests, and performs financial program support for CCSC. Tracks, monitors and reports on status of requisitions and invoices.
(Percentage of Time Spent on Tasks = 20%)

Provides administrative and operational support to the CCSC Director and CCSC CAM. Coordinates and completes travel for the CCSC Director, CCSC CAM and Regional Enrollment and Monitoring Director by utilizing eTravel.
(Percentage of Time Spent on Tasks = 5%)

Completes all entries for new contracts and amendments in CAPPS Financials.
(Percentage of Time Spent on Tasks = 25%)

Monitors and routes contract documents and letters for signature.
(Percentage of Time Spent on Tasks = 25%)

Completes quality assessment reviews on contract documents to ensure compliance with state and federal guidelines.
(Percentage of Time Spent on Tasks = 15%)

Communicates effectively with internal and external stakeholder to provide, exchange, or verify information, answer inquiries, address issues, and resolve problems. Completes additional tasks, projects, or assignments upon request to support the operation of CCSC. Must also perform other duties as assigned and necessary.
(Percentage of Time Spent on Tasks = 10%)

Knowledge, Skills and Abilities (KSAs)

Knowledge of contract enrollment and maintenance procedures, regulations and policies.
Knowledge of local, state, and federal laws and regulations regarding contract enrollment, maintenance and administration.
Knowledge of community care services programs, policies, rules and regulations. 

Knowledge of HHSC Community Care Services programs.

Skill in managing multiple priorities and projects and meeting tight deadlines.
Skill in communicating effectively both verbally and in writing.
Skill in formulating written communication for various audiences.
Skill in the use of a computer and applicable software.

Ability to evaluate contract; evaluate fiscal data for reasonableness, necessity, and conformity with contract requirements.
Ability to interpret policies, procedures, and regulations regarding contract enrollment and maintenance.
Ability to collect, analyze, and interpret technical information; to make arithmetical computations and tabulations; to identify problems and plan corrective actions; to prepare and submit reports; to compose and prepare letters, memos and reports; to derive information from observations and interviews; to understand and follow instructions.
Ability to organize workload and set priorities to promote quality and efficiency of service delivery.
Ability to problem solve and mediate.
Ability to develop and maintain document tracking and filing system manually and with a computer.
Ability to effectively communicate orally and in writing.
Ability to self-motivate and flexible to priority changes and frequent and extensive edits of documents and special projects.
Ability to implement administrative procedures; to interpret rules, regulations, and procedures.
Ability to provide guidance to others and to work in a team environment.

Registrations, Licensure Requirements or Certifications

Certified Texas Contract Manager (CTCM). Certification completion required between sixth (6th) and twelfth (12th) month of employment.

Initial Screening Criteria

High School diploma or GED. Experience in performing data entry using Microsoft Word and Excel. Experience in interpreting policies, rules and regulations of State and/or Federal laws. Experience in proofreading and editing forms, memos, correspondence, and other documents.  Experience in making decisions based upon interpretation of federal and state laws. Experience in HHSC Community Care Services preferred. Experience in contract management and monitoring preferred.

Additional Information:

N/A

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.