Inspector - License & Cert

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

Home Health Surveyor – Starting Market Rate Salary $60,431.88

In this front-line field position, the surveyor conducts initial inspections, re-licensure inspections, follow up inspections, and investigations of complaints and incidents as a team member or individually, including complaints related to abuse, neglect or exploitation in Licensed-only Home and Community Support Services Agencies (HCSSA).  Investigates complaints and self-reported incidents regarding services provided by HCSSAs. The ideal candidate is a Licensed Vocational Nurse (LVN). The surveyor completes inspection/survey reports listing deficiencies/violations and prepares written reports supporting the actions and remedies recommended. Participates in surveys, inspections, and investigations with assigned team and accepts assignments as needed. Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. Makes appropriate referrals to state agencies.

The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. 

Conducts licensure inspections and investigations using applicable protocols, state regulations, and appropriate policies and procedures in an effective, thorough, and professional manner. 

Conducts surveys and follow-ups as scheduled by the Program Manager.

Conducts complaint/incident investigations, including for allegations for abuse, neglect, and exploitation.  

Accurately determines compliance with HCSSA state licensure regulations.

Completes survey reports detailing deficiencies, recommended remedies, and narratives to support regulatory findings.

Writes statements of violations in accordance with the Principles of Documentation.

Coordinates all aspects of surveys, investigations, and inspections.  

Visits agencies/facilities regulated by Long-Term Care Regulatory (LTCR) to verify correction of previously cited regulatory violations.

Performs quality assurance reviews of documents prepared by others, for example, publications, assessments, and reports.  

Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. 

Knowledge, Skills and Abilities (KSAs):

Knowledge of Regulatory Services policies and procedures.  

Knowledge of relevant laws and rules related to long-term care facilities.  

Knowledge of or experience in long-term care regulatory services including surveys, investigations, and or enforcement.  

Ability to conduct complex on-site facility inspections for compliance determinations.  

Ability to compose professionally written correspondence and legal material. Ability to analyze documents.  

Ability to multi-task, prioritize, plan, organize and monitor work.  

Registrations, Licensure Requirements or Certifications:

LVN, Preferred

Initial Screening Criteria:

Minimum of one-year experience in institutional care, home health care, hospice care, or long-term care.  

Four-year degree from an accredited college or university, preferred.   

Experience and education may be substituted for one another on a year-by-year basis, up to four years.

LVN, Preferred

Additional Information:

Flexibility in work hours is required for this position. The job requires 80% travel, including some statewide travel, with most travel during the day. However, some overnight and weekend travel is required, as well as occasional on-call duties for emergencies or high-priority situations in facilities. Must have reliable transportation.

Note: This position is able to work a compressed workweek of four 10-hour days.

All applicants must pass a fingerprint criminal background check.

If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers. You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers.

If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.