Clerk II

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Clerk II 
Job Title: Clerk II 
Agency: Health & Human Services Comm 
Department: Recreation Progs 
Posting Number: 11208 
Closing Date: 11/28/2025 
Posting Audience: Internal and External 
Occupational Category: Healthcare Support 
Salary Group: TEXAS-A-09 
Salary Range: $2,481.75 - $3,404.91 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Not Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location: Vernon State Hospital 
Job Location City: VERNON 
Job Location Address: 4730 COLLEGE DR 
Other Locations:  
MOS Codes: 0100,0111,0160,0161,0170,3051,3372,3432,4133,6042,6046,6617,6672,15P,3F5X1,420A,42A,56M,68G,741X 
8A200,AZ,CS,F&S,LS,LSS,PERS,PS,RP,RS,SK,SN,YN,YNS 
 
 

Job Description

Are you ready to be professionally challenged? Are you looking to be part of a dynamic team of engaged and committed professionals? Then the State Hospital System (SHS) may be just the place for you! The SHS is comprised of ten psychiatric hospitals located throughout the state, and one youth residential psychiatric center in Waco. The SHS is a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. The hospitals provide state-of-the-art treatment that is recovery-oriented and science-based. Whether in a direct-care or support role, your contribution will make a difference in the life of a Texan.

Under the supervision of the Director of Rehab Services, preforms moderately difficult (journey-level) clerical work. Work involves compiling and tabulating data, checking documents for accuracy, transporting documents and/or stock and inventory, and maintaining files. Works under general supervision, with limited latitude for the use of initiative and independent judgment.

Must understand that duties, location of work, and shift patterns are subject to change as determined by the administration to meet the needs of the hospital.

Essential Job Functions

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Provides indirect clerical services to the Director of Rehab and other Rehab Supervisors which may include basic typing, filing and retrieving records and taking and delivering messages in order to provide efficient assistance and information when assigned. Prioritizes and conducts the work submitted by the Director of Rehab before conducting assignments from other employees in order to comply with sensitive or important deadlines. Serves as a receptionist for the Rehab office. Delivers messages promptly to the appropriate locations. May type general bulletins and memos to support services provided by the Rehab department. Fills out employee key cards and maintains a list of keys for each employee within the program.

Maintains the program rosters for all treatment tracks that includes when the patients assigned to the track are scheduled for programming in Central Rehab.  Rehab rosters are maintained on a daily basis and updated each week to reflect the current schedules for each of the treatment tracks. Maintains statistical reports for all of the Rehab clases/activities. Dispenses the patient rosters to Central Rehab/Rehab Security and program based staff. Adds/deletes/updates client worker lists for all of the tracks and distributes accordingly. Copies, distributes and files information on each of the patients receiving services through Central Rehab.

Enters work orders in Work Requestor for MSU Central Rehab Program. Schedules quarterly fire drill and panic button drills through the work requestor system. Copies of all orders are logged and maintained on file. Incomplete work orders that are outstanding and/or overdue are reported to the Program Director. Reports of quarterly drills are sent to the Safety Officer.

Coordinate the requisition of items for Rehabilitation Services to include marketable products, equipment and office supplies. Coordinates with the Rehab Department Heads the requisition of supplies and equipment needed for daily operations. Maintains stock of daily supplies needed to avoid disruption of services. Submits orders according to the requirements set forth by the hospital/agency. Maintains credit card bills and invoices as required and submits to the business office within the time frames designated. Professionally interacts with all vendors and companies at all times. Logs items purchased and keeps accurate filing records for easy reference and retrieval by any of the other office clerks as necessary.

Maintains the Rehab Purchasing Budget Report in an up-to-date fashion for the Rehab Program. Keeps the Purchasing Budget Report current for quick access for the Rehab Program in order to justify the spending by each of the departments and services within Central Rehab Services.

Oversees and/or conducts property inventory on a yearly basis and makes note of deleted or outdated items no longer on the program and of all new items acquired during the year. Maintains a record of all inventoried items in Central Rehab and works with the Property staff as required to update or delete property from the current inventory.

Serves as backup to the other clerical staff as needed and cross trains the other office clerks to perform duties associated with inventories, patient schedules, unit rosters, work orders, and ordering supplies. Backs up the other clerks as needed by performing tasks such as timekeeping, completing reports, taking minutes, copying materials, distributing mail, etc.

Employee actively participates and/or serves in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. A review of the record indicates employee participation in disaster response and COOP activation.

Responsibly completes any other duties as assigned to support the program and operations.

Registrations, Licensure Requirements or Certifications

None

Knowledge Skills Abilities

Knowledge of office procedures; of spelling, punctuation, grammar, and arithmetic; of business or program terminology, methods, and procedures; of warehousing procedures; of state purchasing policies and procedures; and of records administration and maintenance techniques and procedures. Skill in the use of a computer and office equipment. Ability to prepare and maintain records, files, and reports; to transfer stock from one location to another; to make arithmetic computations; and to communicate effectively.

Initial Screening Criteria

Minimum 1 year experience in clerical work.

Additional Information

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.

Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. Vaccines may be provided. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.