Clerk II-Food Service

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Clerk II-Food Service 
Job Title: Clerk II 
Agency: Health & Human Services Comm 
Department: Food Svs Opers 
Posting Number: 8035 
Closing Date: 11/10/2025 
Posting Audience: Internal and External 
Occupational Category: Food Preparation and Serving Related 
Salary Group: TEXAS-A-09 
Salary Range: $2,481.75 - $3,404.91 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Not Eligible for Telework 
Travel: Up to 25% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location: Terrell State Hospital 
Job Location City: TERRELL 
Job Location Address: 1200 E BRIN 
Other Locations:  
MOS Codes: 0100,0111,0160,0161,0170,3051,3372,3432,4133,6042,6046,6617,6672,15P,3F5X1,420A,42A,56M,68G,741X 
8A200,AZ,CS,LS,LSS,PERS,PS,RP,RS,SK,SN,YN,YNS,F&S 
 
 

Brief Job Description:

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.

Performs general clerical and reception duties; Work involves checking documents for accuracy, handling and transporting documents and documents and maintaining files. I.E. Answering phones, making copies, filing, delivering/picking up mail, oversees all routing slip changes-ie-dining list, diet cards, quotas, snacks and labels; seeing that all SDS material is in place; tracks milk, bread and Labatt receiving tickets, prints menus; updates and prints employee sign in logs monthly. Is the key coordinator in the department. Submits requisitions and work orders, works under moderate supervision with limited latitude for the use of initiative and independent judgment. May be required to assist in other areas deemed necessary of this position; Performs related work as assigned. The Clerk II has no financial responsibility; but is accountable for assigned property. Flexibility in work hours may be required for this position.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Essential Job Functions (EJFs):

Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

• Performs general clerical and reception duties-answers phones, makes copies, files

• Updates supplement quota sheets

• Picks up and sort of paperwork from kitchen

• Inputs movements and diet orders into Food Service Database

• Prints and delivers updates to kitchen, diet tech, dietitian, director, and assistant director

• Inputs diet changes and updates roster

• Counts ward trays, special diets, and snacks and records in respective reports

• Assist with data entry using Microsoft Word and Excel

• Answers phone and directs calls accordingly

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Skills and safety in operating a single vehicle.

Verbal and written communications skills with internal customers and external vendors to convey information, clarify issues, and/or respond to inquiries.

Knowledge in use of Microsoft Office Programs and Microsoft PeopleSoft program systems.

Food Service operations experience is preferred.

Experience in working with large groups of people in a professional and proficient manner.

Experience in large inventory data entry and accountability.

Ability to use proper lifting techniques.

Ability to lift and carry 40-50 pounds.

Ability to train others.

Ability to identify problems and/or solutions to problems.

Ability to communicate effectively with people with diverse back grounds.

Ability to count, read, follow, comprehend, and interpret documents such as maps, safety rules, operating procedures, instructions, and manuals.

Ability to follow, give, record, document written/verbal directions, instructions, communications, schedules, reports, documents, records, to and from subordinates and other program related customers.

Ability to maintain accurate records and write effectively and legibly.

Ability to become computer literate and use Office 365 and Webmail.

Ability to work in all weather conditions.

Registrations, Licensure Requirements or Certifications:

Current Valid Texas Class C License or higher.

Initial Screening Criteria:

At least one year of continuous clerical experience.

High School Graduate preferred.

Experience using common office equipment and software as documented on application. 

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.

Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.