Custodial Manager III

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Functional Title: Custodial Manager III 
Job Title: Custodial Manager III 
Agency: Health & Human Services Comm 
Department: Cashier Mailroom Copy Cn 
Posting Number: 12012 
Closing Date: 03/10/2026 
Posting Audience: Internal and External 
Occupational Category: Building and Grounds Cleaning and Maintenance 
Salary Group: TEXAS-A-17 
Salary Range: $3,581.33 - $5,372.41 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Not Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location: San Antonio State Hospital 
Job Location City: SAN ANTONIO 
Job Location Address: 6711 S NEW BRAUNFELS 
Other Locations: San Antonio 
MOS Codes: 8000,8911,BM 
 
 
 

Brief Job Description:

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.

The Custodial Manager III performs highly advanced administrative and custodial supervisory work. Is responsible for daily operations and activities, long-range planning and management of the Housekeeping Department and coordination and implementation of housekeeping services. The Custodial Manager develops the facility policies, procedures and goals related to Housekeeping, safety, and infection control. The Manager works under limited supervision with considerable latitude for the use of initiative and independent judgment.  Administrative responsibilities include development of procedures, personnel management, training, interdepartmental planning, budget development for the housekeeping department and management, approval and tracking of expenditures for the department. The Manager directly supervises the facility supervisors (Custodian III) and has line management and HHSC hospital staff to share and facilitate best practices, to ensure uniformity of building and facility housekeeping procedures.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Essential Job Functions (EJFs):

Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Develops policies, procedures and goals related to housekeeping. (15%)

Oversees the implementation of a Housekeeping service model to ensure that individual facility, and system needs, safety and infection control are met within existing resources. (10%)

Develops, distributes, and manages budget for housekeeping services. Purchases equipment including large capital items (e.g., waxing machines, buffers, scraping machines etc.). (10%)

Oversees and directs custodial activities and training to ensure that licensure standards and facility and systems goals relating to housekeeping are being met. (10%)

Communicates with other Custodian Managers and HHSC to share and facilitate best practices, and to ensure uniformity of building and facility housekeeping procedures. (10%)

Serves as environmental consultant, provides knowledge and expertise in housekeeping areas. (10%)

Represents the housekeeping department at meetings, conferences, seminar, panels, and committee. (15%)

Plans, assigns, trains, and supervises work of others. (15%)

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Drive Cushman

Drive Van with required license

Extensive knowledge of housekeeping services and sanitation practices including state-of-the-art practices. 

Ability to plan, supervises, coordinate, implement, and evaluate the effectiveness of assigned services and staff.

Ability to communicate effectively in verbal and written form to individuals or groups including presentations, papers, procedures, technical reports, and budget narratives.

Ability to employ administrative/management skills to make effective decisions to benefit resident services.

Ability to coordinate separate programs into a comprehensive plan.

Ability to plan activities, complete complex tasks and make varied decisions within broad parameters and minimal supervision.

Completion of required supervisory training within 90 days of employment.

Working knowledge of applicable ICF standards, Commissioner's Rules, Essential Elements, and laws/regulations/professional practices.

Demonstrate values in line with facility workplace and service values.

Basic understanding and ability to utilize computers.

Knowledge of methodology and program development for people with developmentally disabilities.

Proven ability to establish and maintain working relationships with staff at all levels, individuals served, parents, guardians, and other residents.

Registrations, Licensure Requirements or Certifications:

Must possess a valid Texas driver license or obtain it no later than 90 days after hire date. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy

Initial Screening Criteria:

Two (2) years’ experience in custodial work

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.

Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.