Clerk I - Quality Assurance

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Clerk I - Quality Assurance 
Job Title: Clerk I 
Agency: Health & Human Services Comm 
Department: Quality Assurance\Improvement 
Posting Number: 10191 
Closing Date: 10/29/2025 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Group: TEXAS-A-07 
Salary Range: $2,306.75 - $3,139.75 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Not Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location: San Antonio State Supported Living Center 
Job Location City: SAN ANTONIO 
Job Location Address: 6711 S NEW BRAUNFELS AVE 
Other Locations:  
MOS Codes: 0100,0111,0160,0161,0170,3051,3372,3432,4133,6042,6046,6617,6672,15P,3F5X1,420A,42A,56M,68G,741X 
8A200,AZ,CS,F&S,LS,LSS,PERS,PS,RP,RS,SK,SN,YN,YNS 
 
 

Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. 

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

Under the direct supervision of the Quality Assurance Director. This position will work Monday-Friday, with the shift being 8 AM - 5 PM. They will be responsible for entry-level clerical work in areas such as taking notes during meetings, conducting audits, sending out emails, scheduling, assistance with document requests, and other duties as assigned.

Essential Job Functions (EJFs):

Attends work on a regular basis and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Produces and proofs correspondence, reports, logs, document requests, and other related forms.

Attending meetings and transcribing.

Assembles, organizes, and tabulates data.

Files and maintains supplies, forms, records, and reports.

May perform data entry and retrieval.

Assisting with HRC meetings

Conducting audits

Sending out email with pertinent information/data.

Knowledge, Skills and Abilities (KSAs):

Knowledge of office procedures and of spelling, grammar, punctuation, and arithmetic.

Skill in the use of computers and office equipment.

Ability to prepare and maintain records, files, and reports,

Ability to communicate with others effectively, both orally and in written form.

Knowledge of the facility Operating Procedures Manual (OPM).

General knowledge of ICF/IID standards.

Ability to maintain confidentiality at all times.

Registrations, Licensure Requirements or Certifications:

None

Initial Screening Criteria:

Graduation from a standard high school or equivalent.

Minimum of two (2) years’ work experience in clerical or administrative duties.

Experience with audits.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.