Clerk I - Admissions and Placements

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. 

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

Clerk I - Admissions and Placements 

This position will work as the Admissions and Placements Clerk (A&P Clerk) under the supervision of the Admissions and Placements Coordinator. Will work under moderate supervision with limited latitude for the use of initiative and independent judgement. 

The A&P Clerk performs general to routine secretarial work including, but not limited to: maintaining organized records and files, providing support to the transition specialists and admission placement coordinators as needed including, but not limited to, making travel arrangements, copies etc., picking up and distributing mail, maintaining adequate supply of forms, typing general routine assignments, applying knowledge of business terminology, clerical procedures, office practices and procedures, applying knowledge of spelling, punctuation, grammar, and arithmetic, applying basic knowledge of Microsoft Word, demonstrating ability to understand and follow general instructions, demonstrating ability to make basic mathematical computations and tabulations, maintaining good relationship with all departments, and following facility attendance policy.   

Essential Job Functions (EJFs):

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. 

The A&P Clerk performs general to routine secretarial work to include but not limited to:

Maintains organized records and files

Picks up and distributes mail

Maintains the population movement report

Updates the vacancy report

Receives and tracks packet information

Distributes admission packets to facility disciplines

Schedules and/or coordinates admission meetings

Assists with Family/LAR mailings

Assists with record requests, including scanning and producing records for the Settlement Agreement

Performs related work as assigned

Maintains an adequate supply of forms

Types general routine assignments

Completes work within due date, with no failure to do so in an evaluation period.

Demonstrates knowledge of business terminology, clerical procedures, office practices and procedures, of spelling, punctuation, grammar, and arithmetic. 

Demonstrates basic knowledge of Microsoft Word.

Demonstrates ability to understand and follow general instructions.

Demonstrates ability to make basic mathematical computations and tabulations.

Maintains good relationships with all departments. 

Follows facility attendance policy. 

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. 

Knowledge, Skills and Abilities (KSAs):

Knowledge of business terminology, clerical procedures, office practices and procedures. 

Knowledge of spelling, punctuation, grammar, and arithmetic. 

Skill in Microsoft Word. 

Ability to understand and follow general instructions. 

Ability to make basic mathematical computations and tabulations. 

Ability to maintain good relationships with all departments.   

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Graduation from an accredited high school or GED. 

Experience in clerical work. 

Experience in use of computer software skills, including Microsoft Office. 

Stable work history with no gaps in employment.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form