LTCR Assistant Regional Director- Community Programs

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Position Title:   Manager V

Functional Title: LTCR Assistant Regional Director - Community Programs

Supervisory Type: Supervisory         

Job Code: 1604                

Occupational Category:     Management

Telework: Eligible for Telework

Travel %:  35                   

Posting Range: Market Rate to Maximum         

Revision Date:    04/22/2025             

Brief Job Description:

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

Assistant Regional Director - Community Programs – Starting Market Rate Salary $ 111,208.61 

Performs complex managerial work, provides direct support to the Regional Director, and manages services related to planning, coordinating, and executing the licensing and regulation of Intermediate Care Facilities (ICFs), home health agencies, hospice agencies and other community providers. This position also manages services related to the planning, coordinating, and executing the certification activities and regulation of Home and Community-based Services (HCS), Texas Home Living (TxHmL) waiver programs. This position will also support the Regional Director and manage Provider Investigation units who conduct abuse, neglect, and exploitation investigations.

The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas.

Essential Job Functions (EJFs):

Under the direction of the Regional Director, the Assistant Regional Director develops and implements techniques for evaluation of business functions and unit activities.  

Plans, develops, participates in, evaluates, manages, and monitors the performance of regulatory functions.  

Develops and monitors performance standards for assigned area.  

Manages and supervises day-to-day activities of unit staff including monitoring output. Ensures unit staff comply with policies and procedures. Provides direct oversight of scheduling created by program managers. 

Manages the implementation of changes resulting from legislation, policies and procedures, special projects, and rule changes. 

Reviews and approves recommended facility actions affecting licensure and certification and performs reviews of licensing/certification recommendations. 

Reviews/approves quality assurance committee decisions. 

Communicates on a complex level with others (internally or externally) to provide, exchange, or verify information, answers inquiries, addresses issues, or resolves problems or complaints.  

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.    

Knowledge, Skills and Abilities (KSAs):

Knowledge of state and federal regulatory standards and procedures, survey techniques and principles for programs regulated by Regulatory Services.  

Ability to work cooperatively as a member of the statewide Survey Operations Management Team to plan, organize, implement, and evaluate a complex and diverse regulatory services program throughout the state.  

Ability to recruit and retain qualified staff at all levels to carry out the required regulatory functions in the regional office(s).  

Ability to establish and maintain effective professional working relationships with managers, team members, external stakeholders, and others.  

Ability to analyze complex sets of data and information and make appropriate decisions regarding compliance of a provider with prescribed licensure and certification requirements.  

Ability to communicate professionally and effectively, both orally and in writing.  

Ability to manage large volumes of activities on a daily basis.  

Ability to complete multiple tasks with competing deadlines.  

Ability to take initiative as needs dictate to problem solve, complete tasks, and assist team members.   

Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 

Skill in operating personal computers and software.  

Registrations, Licensure Requirements or Certifications:

Must successfully complete state and federal training and become qualified to conduct surveys independently in the federal intermediate care facility program within the first 12 months of employment.  

Initial Screening Criteria:

Bachelor's degree from an accredited college or university with a major in public administration, health care administration, hospital administration, business administration, education, psychology, social work, sociology, nursing, medicine, or a discipline related to developmental disabilities or gerontology. Experience in a Texas state agency long term-care regulatory program may be substituted on a year for year basis for the required education, with a maximum substitution of four years. 

A minimum of 4 years’ experience with HHSC Regulatory Services.  If the applicant is substituting four years of experience for the required education, an additional four years’ experience in a regulatory program is not required.

A minimum of 3 years’ experience in managing a team of professional staff.  

Additional Information:

Flexibility in work hours required for this position. Must be willing to work hours other than 8-5, M-F. Must be able to travel as needed to the full regional service area for job responsibilities. Must have reliable transportation.  

Note: This position is able to work a compressed workweek of four 10-hour days.

All applicants must pass a fingerprint criminal background check.

If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers. You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers.

If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. I-9 Form - Click here to download the I-9 form.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.