Laundry Manager III

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. 

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Laundry Manager III Manages a large regional laundry department, including laundry support and transport for several facilities. Serves as the primary individual responsible for providing adequate quality laundry support for all facilities within the region. The work involves establishing goals and objectives, adhering to necessary production levels and wash efficiency rates, maintaining a substantial operating budget, ensuring proper use and upkeep of laundry equipment, and supervising a large workforce overall. Directly supervises a laundry manager and a clerk to assist in operations and production workloads to meet daily laundry requirements. The primary management responsibilities focus on receiving, sorting, washing, drying/ironing, folding, and appropriately distributing linen/laundry. Works under limited direction with considerable latitude for exercising initiative and independent judgment.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

• Coordinates with all supported facilities and manages the laundry workforce to ensure proper receipt, sorting, laundry and distribution of all linen and laundry products. Plans and schedules work to meet production requirements with a quality laundry product. (60%)
• With assistance from the laundry manager and a clerk, ensures the proper maintenance of records and provides concise reports to supported facilities and to higher staff support personnel. (10%)
• Provides oversight to ensure proper laundry machinery and equipment operation to include maintenance of wash efficiency rates (by load) and proper chemical/soap settings, water softener maintenance, etc. (7%)
• Ensures the proper submission of test bundles. Receives test bundle results and makes proper adjustments to account for the results of this testing. (2%)
• Works with the laundry manager and the chemical soap supplier to set the formulas properly for each type wash. Supervises the preparation of formulas to ensure a clean product with reasonable service life. Works with the clerk and laundry manager to ensure that the soap and chemical inventory is always at proper levels. (5%)
• Coordinates with each supported facility to ensure that a four day supply of linen is on hand. Coordinates with the clerk to inventory and maintain regional laundry stock to replace worn/torn and stained laundry. Develops and manages an effective inventory system to include minimum reorder points and maxiumum storage levels. (2%)
• Works with the maintenance plant manager and technicians to ensure proper preventative maintenance on the CBW and other laundry equipment. Ensures that all repairs are addressed immediately and continously until each issue is resolved. Requires a daily PM schedule and demand work order update. (5%)
• Ensure employee safe work habits.  Maintain a safe work environment. Ensure all equipment guards, screens and barriers are in place. Practice safe work habits around chemicals, hot water & electrical sources. Ensure proper transport operations to include daily vehicle operations and safety checks. (2%)
• Prepare and coordinate contingency plans to ensure proper laundry support to all supported facilities should the CBW and/or other laundry equipment become inoperative or should inclement weather stop delivery of the laundry product beyond the four day contingency stock at each facility. (2%)
• Design and implement a training program to address safety and professional development. This program should also include on-the-job cross training into other laundry positions. (2%)
• Ensure adherence to all applicable policies and procedures to include HHSC and DADS. Review and submit suggested changes to policy, as necessary. (1%)
• Meet Life Safety Code, ICFMR, JCAHO, Department of Health, and other applicable local health code requirements. Also meet Life Safety and Fire Marshall code requirements. Where applicable and possible meet ADA, OSHA, NFPA and other federal requirements. (1%)
• Monitor and stay within the assigned budget. Set up a system to review and approve all requisitions to include maintaining repair parts stocks, linen replacement and contingency stock. Also maintain a personnel budget properly and within financial limits. (1%)

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.  Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Extensive knowledge of laundering techniques and procedures; of soap, bleach, sour, softener, washing solutions and application methods; and of fabric and colored material reactions to laundry chemicals.

Skill in the operation and maintenance of laundry machinery and equipment; and in the use of soaps, bleaches, sours and softeners and washing solutions.

Ability to plan, assign, and/or supervise the work of others; to maintain records, and to prepare concise reports. Good customer service skills.

Registrations, Licensure Requirements or Certifications:

None

Initial Screening Criteria:

• Graduation from an accredited high school or GED Program is required.
• 5 years’ experience in a supervisory capacity preferred

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.