Security Supervisor

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Security Supervisor 
Job Title: Program Supervisor I 
Agency: Health & Human Services Comm 
Department: Forensic Security 
Posting Number: 7378 
Closing Date: 08/21/2025 
Posting Audience: Internal and External 
Occupational Category: Protective Services 
Salary Group: TEXAS-B-17 
Salary Range: $3,581.33 - $5,372.41 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Not Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: KERRVILLE 
Job Location Address: 721 THOMPSON DR 
Other Locations:  
MOS Codes: 0203,0207,0302,0370,0520,0602,0802,1802,1803,2340,5502,6302,6502,7202,7208,7210,7220,7502,8005,8858 
9702,16GX,3D0X1,60C0,611X,612X,63G0,641X,712X,86M0,86P0,8U000,9G100,BOSN,ELC,ISS,MAT,MED,MLES,MSSD 
MSSE,MSSR,OSS,WEPS 
 

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.

The Program Supervisor I (Security Supervisor) perform routine (journey-level) administrative and supervisory work within the State Hospital System security program. The Security Supervisor oversees the operation of the security department specifically providing guidance and training on Security and Safety related processes and procedures to other security team members. The Security Supervisor evaluates and makes recommendations for changes to the security program that will increase the professionalism and efficiency of the department, including cost saving measures. Supervises the work of others. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

This position may also be eligible to earn additional pay for work performed on maximum security locations.

Essential Job Functions (EJFs):

Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Oversees the operations of the security department and supervises the work of assigned security officers. Responsibilities include, but are not limited to, reviewing applications, interviewing candidates, selecting and hiring potential employees, scheduling and assigning workload, establishing performance measures, evaluating work performance, providing feedback and guidance, recommending staff development and training, recommending personnel and disciplinary actions, scheduling and approving leave. Prepares the security schedule and meets with staff on regular daily basis at shift change.

Reviews security incident reports for accuracy and timeliness. Reports will be sent to Safety Risk Management personnel, other departments, and senior leadership as warranted. Archives the final report according to the incident title, date, and year in a database for future retrieval.

Assists with evaluating and developing processes, guidelines, and standards to achieve the overall organizational goals for the security department annually. Implements improved processes based on best practices.

Develops security department program procedures, policies, rules, and regulations in conjunction with Texas Private Security Bureau.

Prepares the security department budget requests by evaluating resources and requesting additional resources such as uniforms, vehicles, and supplies.

Prepares and updates the training and operational manuals, educational safety and security programs by revisions, suggestions, and evaluations. Takes an active role in the production and development of documentation for the Security manuals. Assists with developing training and at times conducts training for staff.

Conducts monthly and annual fire drills as required on campus buildings, including patient units. Documents the drill response on the fire drill form. Responds to alarms accordingly.

Conducts various types of investigations by actively initiating a preliminary investigation, including but not limited to, thefts, collisions, missing or damage to State property, and criminal mischief.

Provides bi-monthly training or technical assistance at pre-services training to include new employees in the form of fire drill response, safety response, handicap parking on campus–fire lanes, key security, traffic enforcement, wearing ID badges, and calling 911 vs. 2911.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Knowledge of The Joint Commission standards and Centers for Medicare and Medicaid Service conditions of participation

Knowledge of Life Safety Code

Knowledge of Hazardous Materials Management

Knowledge of operating an inventory and maintenance program used for managing a Medical Equipment Program

Knowledge of Emergency Management and ability to lead others in an emergency.

Skills in identifying measures or indicators of a security program and staff performance.

Skills in operating a computer and applicable software.

Excellent writing skills and ability to prepare reports, policies, procedures.

Ability to communicate clearly and effectively both orally and in writing.

Ability to lead, train, and supervise the work of others.

Physically able to perform Treatment Intervention and Preventative Strategies (TIPS)

Ability to gather, assemble, correlate, and analyze facts.

Ability to assess the situation, event, or incident and respond appropriately.

Ability to establish goals and objectives.

Ability to devise solutions to administrative problems.

Registrations, Licensure Requirements or Certifications:

Must possess a valid Texas driver license or obtain it no later than 90 days after hire date to drive a state vehicle. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy.

Initial Screening Criteria:

Associate degree and a minimum of twenty-four months experience required OR

No degree and a minimum of four years of experience required. 

One year of supervisory Experience

One year of experience writing policy, procedures, reports, or plans.

One year of experience with one or more of the following:  Security, Emergency

Management, Life Safety Code, Hazardous Materials Management, and Medical Equipment Management

Graduation from an accredited four-year college or university with major course work such as Security, Emergency

Management, Life Safety Code, Hazardous Materials Management, and Medical Equipment Management is generally preferred.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.

Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. Vaccines may be provided. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.