Food Service Manager I

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Food Service Manager I 
Job Title: Food Service Manager I 
Agency: Health & Human Services Comm 
Department: Food Svs Opers 
Posting Number: 9255 
Closing Date: 10/16/2025 
Posting Audience: Internal and External 
Occupational Category: Food Preparation and Serving Related 
Salary Group: TEXAS-A-13 
Salary Range: $3,649.83 - $4,365.66 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Not Eligible for Telework 
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location: Kerrville State Hospital 
Job Location City: KERRVILLE 
Job Location Address: 721 THOMPSON DR 
Other Locations:  
MOS Codes: 3302,30C0,3F1X1,4D0X1,640A,752X,922A,CS,CSS,F&S 
 
 
 

Brief Job Description:

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.

The Food Services Manager I performs routine (journey-level) supervisory food service work. Work involves supervising and coaching food service workers, overseeing the supervision of food preparation and service; ensuring prescribed sanitation and safety rules are maintained; calculating food requirements; and preparing reports. Performs work in all areas of Food Services. Works under moderate supervision, with limited latitude for the use of initiative and independent judgement.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Essential Job Functions (EJFs):

Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Coordinates and conducts Food and Nutritional Services, supervising staff, to include training, evaluating, timekeeping, and conducting performance evaluations. Plans, develops, implements, and evaluates food service activities to assure a quality product and service to the patients.

Supervises the completion of necessary paperwork to meet requirements for ordering, production, and reporting in the department. Assists in calculating food requirement estimates. Supervises the preparation and serving of meals. Consults with cooks on food requirements and recipes to be used. Ensures food preparations are completed in advance, and plans are followed. Procures material and maintains security of equipment. Assists in establishing food service regulations, procedures, and standards.

Supervises the setting up of dining rooms for service and designating lines and equipment to be used. Ensures dining, service, and food preparation areas are maintained in a clean manner and ensures food preparation equipment is properly cleaned and sanitized. Oversees work areas and completion of housekeeping of assigned area to maintain infection control.

Conducts safety and environmental surveys to ensure a safe environment of care. Conducts meal service observations to ensure compliance with all departmental guidelines. Ensures adequate controls are maintained over food preparation quantities and portion sizes. Checks perishables and frozen foods for proper storage. Assists in inspecting food items on arrival for quantity, quality, and temperature conditions. Instructs staff on safety rules and regulations, sanitary procedures, food preparation, and the operation of food service equipment.

Participates in hospital quality assessment performance improvement activities by attending performance improvement meetings, conducting audits, participating in the development of plans of correction for deficiencies identified. Compiles documentation for the department’s food safety HACCP (Hazard Analysis Critical Control Point) plan and implements any required corrective action. Ensures compliance with all health and safety regulations and procedures.

Coordinates communication within the department regarding any inclement weather issues, building utility shutdowns, telephone outages, or similar events to maintain a safe and hazardous free environment for patients and staff.

Attends mandatory departmental training to ensure staff competency and development. Ensures competency of staff, facilitating required training, participating in assessing workflow and business practices to teach, model, and coach effective management strategies with staff.

Knowledge, Skills and Abilities (KSAs):

Knowledge of methods, materials, equipment, and appliances used in food preparation and service.

Knowledge of food procurement, storage, and preservation

Knowledge of sanitation regulations

Knowledge in the operation, cleaning, and sanitizing of food service appliances and equipment.

Skills in the operation, cleaning, and sanitizing of food service appliances and equipment.

Ability to calculate food requirements.

Ability to supervise others.

Ability to operate a computer.

Ability to communicate effectively both verbally and in writing.

Registrations, Licensure Requirements or Certifications:

Certified Food Service Manager or the ability to obtain certification within 6 months of hire.

Initial Screening Criteria:

Twenty-four (24) months experience leading food service workers or meal prep teams.

One year of experience in food service oversight is required.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.

Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.