Program Specialist V/ Data Analyst

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. 

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The position performs complex computer systems and data analysis. Plans, assigns, and supervises the work of the Systems Analyst. Works under limited supervision with significant latitude for the use of initiative and independent judgment. Responsible for oversight of and providing guidance to program staff in the development and integration of new methods and procedures associated with the information systems and data required for advancing the organizations performance improvement efforts and service monitoring. The position also establishes priorities, standards, and measurements for determining progress in meeting goals. Other duties include the preparation of administrative report studies, development and implementation of automated systems for data collection tools to ensure the efficiency and integrity of data reporting. Serves as liaison with State Office Data Analyst. 

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Supervises Systems Analyst

Monitoring of data and data systems to ensure entry errors are corrected. (75%)

Requests: (10%)

(1) Develop automated reporting system for data that is entered into CRS for requests made by the Director, Surveyors, Quality Assurance Director, State Office, or any other area at the Center. Any data that is entered into CRS will be in an automated reporting system.

(2) Data Analyst will build queries to retrieve data requested by facility staff.

(3) Adhoc reports - one time request with quick turn around.

Development - develop automated systems for collecting and reporting data that is not entered into CRS. Assist with development of CRS and additions to existing forms in CRS. Develop comprehensive set of reports for the Center for monthly reporting. (10%)

Training - training staff at various departments on the use of databases, including Avatar. (5%)

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery of Continuity of Operations (COOP) activation.  Such participation may require an alternate shift assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Ability to communicate effectively verbally and in writing through consulting, presentations, or concise reports.

Ability to design and implement tools for process improvement.

Knowledge of agency programs, policies, and service delivery processes.

Knowledge of basic business operations and the working of organizations.

Advanced knowledge of business practices & data entry.

Advanced knowledge of the IRIS system.

Strong communication and training skills.

Knowledge and an understanding of long-term services and supports programs.

Advanced knowledge and skill in the development and maintaining of MS Access databases, MS Excel, reporting methods and data analysis.

Knowledge of local, state, and federal laws related to DADS programs.

Ability to lead projects and workgroups to comply with reporting requirements.

Ability to coordinate actions of team members to meet reporting requirements, meet ad hoc reporting requirements, and perform data analysis.

Skill in identifying measures or indicators of program performance.

Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to prepare reports; to develop, evaluate, and interpret policies and procedures; to communicate effectively; and to train, lead, assign, and prioritize staff workloads.

Initial Screening Criteria:

Education-

Required:

-High School diploma, GED or equivalent education.

Preferred:

-Technical school or college/university level coursework in data science, business analytics, computer science, computer information systems, management information systems, accounting, finance, mathematics, statistics, economics, or a related field is preferred.

Experience-

Required:

-Work experience with MS Access and Excel.

-Work experience in data analysis, research, and report design.

-Work experience in designing, developing, and maintaining queries and reports.

Preferred:

-Experience with MS SharePoint is preferred.

-Experience working with electronic health records is preferred.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.