Training and Development Assistant

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. 

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

Training and Development Assistant - Performs entry-level training work. Maintains refresher training records and compiles reports on training programs. Maintains student registrations and coordinates training locations for refresher and specialty classes. Presents courses during new employee orientation and refresher sessions to ensure compliance with minimum training requirements and competency on the job. Assists in development of curriculum and preparation of other training materials related to staff training and development. Other duties as assigned. Works under close supervision with minimal latitude for the use of initiative and independent judgment. Prefer experience working directly with a developmentally disabled population. 

Essential Job Functions (EJFs):

Attends Work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Conducts facility training including new employee orientation, refresher training, and continuing education using approved training curriculum and procedures, audiovisual equipment, and practice models. Assists by teaching SUR/UKERU, CPR, ANE, and Van Driving. Prefer experience as a platform trainer or teaching experience, curriculum development. Able to lift, bend, stoop, kneel, and extend arms and legs.

Performs complex file management. Manages incoming paperwork, filing, copying, and storage.

Will maintain employee training record data, including but not limited to: posting of completed training into PeopleSoft Training Information Management System (TIMS), running training data reports, entering employee training assignments and maintaining employee training files. Skill in the use of standard office equipment and software.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Experience working with persons with intellectual and developmental disabilities.

Knowledge of training procedures and techniques; of adult education principles, practices, and techniques; of the group process, group dynamics, and interpersonal relations; of instructional and/or curriculum design; and of program areas to be presented.

Demonstration of excellent interpersonal and communication skills, orally and in writing.

Ability to work flexible schedule- primary schedule 8AM-5PM, also may work nights, weekends, or additional time.

Ability to communicate with courtesy, professionalism, and compassion.

Ability to teach adults.

Ability to handle multiple projects.

Ability to teach and demonstrate skills related to CPR, SUR, Ukeru, Lifting, etc. Preference to certified instructors.

Ability to use Windows based programs such as Word, PowerPoint, Excel, Adobe, Outlook, MS Office etc.

Ability to perform complex file management of incoming paperwork, filing, copying and storage.

Ability to work both within a team environment and independently.

Ability to squat, bend, stoop, kneel and stand.

Ability to lift and carry at least 15 lbs.

Ability to formulate learning objectives; to create and evaluate training objectives, requirements, and effective delivery; and to communicate effectively; and to assess training.

Skill in establishing and maintaining effective working relationships.

Skill in creating, editing, and replicating video productions.

Skill in the development of training materials, and policies/procedures.

Skill in operating basic office equipment, assembling and managing audio-visual accessories and equipment.

Skill in creating spreadsheets and databases.

Skill and ability to provide effective and interesting instruction to large groups and in one-to-one situations.

Registrations, Licensure Requirements or Certifications:

Must possess valid Texas driver’s license or obtain it no later than 90 days after hire date. Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy. 

Initial Screening Criteria:

Experience in training work. Experience in file management. Experience in using MS Office programs such as Word, Excel, PowerPoint and Outlook etc.. High School diploma or equivalent. Course work towards or bachelor’s degree preferred. 

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form