Field-Based Coordinator

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Functional Title: Field-Based Coordinator 
Job Title: Program Specialist VII 
Agency: Health & Human Services Comm 
Department: State Supported Living Centers 
Posting Number: 9972 
Closing Date: 10/22/2025 
Posting Audience: Internal and External 
Occupational Category: Healthcare Support 
Salary Group: TEXAS-B-25 
Salary Range: $5,797.66 - $9,508.25 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 75% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: CORPUS CHRISTI 
Job Location Address: 902 AIRPORT RD 
Other Locations:  
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

Brief Job Description:

The Program Specialist VII/ Field-Based Coordinator (FBC) provides on-site mentoring, oversight, and highly advanced (senior-level) consultative work with State Supported Living Centers (SSLCs) to facilitate uniform, appropriate and effective implementation of supports and services to individuals served. This position provides highly advanced technical input on the improvement of statewide operations, assists with the development of initiatives to enhance services and supports and provides on-site assistance, oversight and training for the implementation of these initiatives. The FBC ensures that centers are operating at standards consistent with center procedures, agency policies and the rules of state operated facilities for individuals with intellectual and developmental disabilities, and oversees the effective implementation of actions plans. Leads highly advanced on-site program reviews of the center’s services and oversees quality enhancement reviews. Provides facilities with technical guidance and training in program areas and assists the SSLC Director and Assistant Director of Programs (ADOP) with identifying and coordinating use of available resources as needed. Conducts special investigations of assigned facilities. Consults with agency discipline coordinators to resolve operational problems and identify staff training needs. Represents the program area at meetings and serves on various committees. Fosters relationships with and is responsive to stakeholders including family members, advocacy groups, the Legislature, other state and federal agencies, professional organizations, community centers and the general public. Provides an Executive Summary of activities and recommendations following onsite visits and reviews, as requested and prescribed by the Director of Operations, and oversees the development of action plans to correct identified issues. The position works with minimal supervision with extensive latitude for the use of initiative and independent judgment. Travel at least 75% of the time is required to all SSLCs statewide and state office on a regular basis, with some prolonged stays.

The Program Specialist VII/Field-Based Coordinator position reports to the Director of Operations for the State Supported Living Centers.

Essential Job Functions (EJFs):

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.   Serves in an on-call rotation to response to serious incidents.

Provides on-site mentoring and highly advanced consultation to SSLC Directors and Assistant Directors of Programs to facilitate uniform, appropriate and effective implementation of supports and services.

Oversee the implementation of established action plans and ensure that established direction and operational objectives for ICF/IID centers are being adhered to.

Oversees progress toward the achievement of SSLC goals and objectives by planning, developing, and monitoring guidelines.

Provides highly advanced technical guidance to centers in program and operational areas; and identifies and coordinates use of available resources to improve the quality of program services and supports for assigned centers.

Oversee the development of internal audit processes for assigned centers to ensure efficient and effective operations and service delivery. Coaches Directors ADOPs and other administrators in these processes.

Monitors and evaluates SSLCs to identify potential improvement areas, best practices, and ensure compliance with policies and procedures, and oversee state-wide implementation of identified best practices.

Conducts and/or oversees highly advanced on-site evaluation and coordination of services to ensure that the health, safety, care, treatment and support provided by each center meet the needs of the individuals served and reflects professionally accepted standards of practice and writes Executives Summaries regarding these activities and outcomes.

Leads committees and/or work groups and develops partnerships with assigned center staff, stakeholders including consumers and their families, advocacy groups, intellectual disability authorities, the Legislature, other state and federal agencies, professional associations, and the public.

Develops and conducts training independently, or in collaboration with other agency discipline coordinators, in the areas of incident management, active treatment, staff deployment, or other areas identified as deficient, at an assigned center.

As assigned, participates as a member of the State Office Quality Review Team process.

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned, such as special projects and assignments.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location, and serving as a Director or ADOP as needed.

Knowledge, Skills and Abilities (KSAs):

Knowledge of local, state, and federal laws related to the program area to include Intermediate Care Facilities/Individuals with Intellectual Disabilities (ICF/IID), Texas Administrative Code (TAC), HHSC policies and procedures related to State Supported Living Centers, and the Department of Justice Settlement Agreement.

Knowledge of public administration and management techniques.

Knowledge of provider services operations within State Supported Living Centers and HHSC services including the Agency's strategic plan, policies, ICF-IID standards, programs, and critical issues

Skill in preparing concise reports, presentations, plans, analyses, correspondence, and other complex documents.

Skill in developing and conducting training for staff on complex processes and initiatives.

Skill in identifying problems, evaluating alternatives, and implementing effective solutions.

Skill in performing the functions of this job through daily use of a computer, including use of Microsoft Excel, Word, Access and Outlook.

Skill in directing, organizing, and implementing high quality services, care, and treatment for individuals.

Skill in developing and implementing innovative services or programs for individuals with intellectual or developmental disabilities.

Skill in establishing and implementing policies and procedures.

Skill in developing goals and objectives for service delivery in a residential setting.

Skill in developing effective partnerships with staff, consumers and their families, advocacy groups, the Legislature, the Governor's Office, state and federal agencies, professional associations, and the public.

Ability to organize and present information effectively, both in spoken and written word; and to make presentations and lead committees.

Ability to provide oversight and direction to a service delivery system located in various locations across the state and possess the capability of determining when to apply uniformity or variance in strategies based upon the unique needs of each center.

Ability to exercise judgment and discretion in applying and interpreting policies and procedures.

Ability to travel and be on-call.

Registrations, Licensure Requirements or Certifications:

None

Initial Screening Criteria:

Bachelor's degree from an accredited college or university with a major in public administration, health care administration, hospital administration, business administration, education, psychology, social work, sociology, medicine or a discipline related to individuals with intellectual or developmental disabilities; and

At least five (5) years of combined work experience at a state supported living center in an administrative position equivalent to an assistant director or director.

-OR-

Master’s degree from an accredited college or university with a major in public administration, health care administration, hospital administration, business administration, education, psychology, social work, sociology, medicine or discipline related to individuals with intellectual or developmental disabilities; and

At least three (3) years of combined work experience at a state supported living center in an administrative position equivalent to an assistant director or director.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.