Administrative Asst I - Quality Assurance Administrative Asst.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Administrative Asst I - Quality Assurance Administrative Asst. 
Job Title: Administrative Asst I 
Agency: Health & Human Services Comm 
Department: Quality Assurance\Improvement 
Posting Number: 9486 
Closing Date: 10/06/2025 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Group: TEXAS-A-09 
Salary Range: $2,481.75 - $3,404.91 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Not Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location: Corpus Christi State Supported Living Center 
Job Location City: CORPUS CHRISTI 
Job Location Address: 902 AIRPORT RD 
Other Locations:  
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN 
YN,YNS 
 
 

Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. 

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Administrative Assistant I supports the daily operations of the Quality Assurance Department while also providing back-up support to the Director, ADOP and ADOA Office.

Performs routine administrative support such as data input into established databases, updating logs/schedules/calendars, maintaining files, updating informational postings. Work includes but is not limited to data retrieval, maintenance of shared electronic files, committee support, updating manuals, policy distribution and tracking, greeting callers and visitors, answering general questions, and directing customers to proper staff. Schedules and coordinates meetings and appointments; prepares agendas for meetings; records, compiles, transcribes, and distributes minutes of meetings. Prepares and modifies documents, reports, drafts, and memos. Performs moderately complex administrative support and technical program assistance.  Backup support will include participation in the daily Incident Management Review Team (IMRT) meetings as well as being trained to support the campus inventory functions.

The Administrative Assistant I works under the general guidance and supervision of the Director of Quality Assurance with additional input from the Director, ADOP & ADOA for assigned duties.

Essential Job Functions (EJFs):

1. Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

2. Provides advanced level administrative support to the Quality Assurance Department.

3. Data entry into local excel spreadsheets and access databases.

4. Provides oversight on Quality Assurance employees training, to ensure all employees are up to date with trainings.

5. Provides support during survey and external review preparations.

6. Provides committee support; including the production of agendas, scheduling, distribution of meeting notifications, collecting relevant files/papers before meetings, taking minutes and distributing minutes.

7. Greets and provides assistance to Quality Assurance visitors or callers in professional and courteous manner. Answers phones, takes accurate messages and directs customers to proper staff.

8. Prepares and disseminates QAQI agenda and meeting minutes.

9. Prepares and disseminates Falls, G/J Tube, Serious Injuries, and ANE outcome measure meeting minutes.

10. Prepares and disseminates Buddy home data entry and meeting minutes.

11. Other duties as assigned by supervisor. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

List the knowledge, skills, and abilities critical to performance in this position:

Knowledge of office practices and administrative procedures.

Knowledge in the use of standard office equipment and software.

Knowledge of business English, spelling, punctuation, grammar, and or modern practices and procedures.

Ability to work independently, organize and prioritize tasks with minimal supervision.

Ability to handle multiple priorities simultaneously.

Skill in compiling and analyzing data.

Ability to keep complex and confidential records; to prepare automated forms and tables.

Ability to take meeting minutes and type reports.

Ability to establish positive relationships and effectively communicate information to others.

Registrations, Licensure Requirements or Certifications:

None

Initial Screening Criteria:

Graduation from high school or GED.

Two (2) years working as a clerk/secretary.

Experience using Microsoft Word, Excel, and Outlook.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.