CTD Instructor

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. 

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Training and Development Specialist III provides complex (journey-level) educational activities and services to State Supported Living Center (SSLC) employees, as well as serves as subject matter expert on provision of services to individuals. Incorporates a perspective into developing, planning, organizing, conducting, and evaluating educational and training programs/opportunities in new pre-service training, annual refresher training, and on-the-job training. Responsible for tracking and ensuring accuracy of SSLC curriculum. Ensures employees are effectively trained in the core and specialty competencies required for their position. Ensures accurate records of training are maintained and utilizes the training software program in maintaining and providing employee training records and in reporting training compliance. Tracks employee training for all SSLC employees. Maintains survey readiness for the department. Works under general supervision of the Competency and Training Department (CTD) Director, with moderate latitude for the use of initiative and independent judgment.

This position may be required to drive a state-owned vehicle.

Essential Job Functions (EJFs):

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Conducts training and maintains a positive learning environment that encourages employee participation and achievement of staff competency. Teaches core mandatory classes and local trainings to new hire employees as well as existing employees annually. This will include the employee conducting instructor lead courses to new and existing employees and will require being knowledgeable of all training materials and curriculum in order to accurately educate staff as well as conduct an assessment of competency on the employee upon completion of the class. Staff must have excellent speaking and presentation skills as well as a creative and positive attitude in order to keep staff engaged and interested in the material.

Ensures training rosters for the SSLC are entered into PeopleSoft, tracks training of all employees to ensure SSLC compliance of 95%. Attention to detail is critical to complete this task as it is the information that will reflect the individual’s training record for the SSLC and must be accurate. Ensures the monthly mandatory/delinquent list is up to date and accurate which involves running a report at the beginning of the month and reconciling this with an excel spreadsheet to track all required and delinquent training for that month. This process is completed weekly to ensure an accurate account of what continues to be due for the SSLC. Responsible for removing training as it is taken and sending reminders to appropriate individuals to ensure training is scheduled and completed in order not to affect the SSLC compliance. This process must be followed up on daily in order to maintain compliance.

Serves as the CTD curriculum coordinator and subject matter expert (SME) to ensure curriculum is updated as policies change and reflects current versions of the Texas Administrative Code, Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF-IID) standards, Department of Justice Settlement Agreement provisions, State Supported Living Center policies and Centers for Medicare and Medicaid Services (CMS) standards; develops new training; addresses any local customization of standardized training; enhances training content and/or interest.  The Training Specialist will attend committee meetings or workgroups as developed at the SSLC in order to produce new local training in order to accomplish plan of corrections identified during performance improvement opportunities. All local training will be reviewed annually and updated to keep material current and interesting to the employee population. The Training Specialist will monitor all curriculum for the department and issue updates as necessary from FSSCTD or when standards change.

Monitors and documents the actions and behaviors of class participants to ensure compliance with SSLC policies and CTD guidelines. As an instructor in the CTD Department it is the responsibility of all instructors to monitor all employees during new hire orientation and annual training. Any issues that arise during training such as inappropriate comments, dress code violations, behavioral issues (sleeping in class or using cell phones, etc.) is to be documented on the appropriate form and forwarded to the corresponding supervisor. The instructor will assist the supervisor in any way necessary in regard to addressing the situation. Maintains necessary certifications to teach certain CTD courses and other assigned classes.

Demonstrates organizational skills in all aspects of the position. A very large portion of this position will be to organize, enter and reconcile employee training as well as training files. It is essential that the Training Specialist possess the organizational skills necessary to keep rosters each month organized to ensure they are entered within SSLC timeframes and can be located easily upon request. It is also essential all employee training files are maintained in an orderly fashion in order to ensure the department is survey ready at all times.

Demonstrates accurate and effective use of the CAPPS HCM computer training tracking system in order to ensure correct and complete documentation of staff training. The Training Specialist must be able to utilize CAPPS in order to accurately enter training rosters and pull reports for the department. This will require an understanding of basic computer commands and ability to learn software.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.  Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Knowledge of training procedures/techniques

Skills in preparing training classes.

Skills in using computer-based programs such as Word, PowerPoint, Outlook, and other applicable software programs.

Ability to enter and track large amounts of data and utilize databases.

Ability to work in a team environment and interact with individuals of different backgrounds and types of education.

Ability to train others.

Ability to work with individuals with intellectual and developmental disabilities preferred.

Ability to be certified as an instructor in Safe Use of Restraints (SUR), Ukeru, Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR)

Registrations, Licensure Requirements or Certifications:

Valid Texas driver’s license or ability to obtain it no later than 90 days after hire date, is required. Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure. 

Eligible driving record required based on HHSC Fleet Management policy.

Initial Screening Criteria:

Graduation from an accredited four-year college or university with major course work in human resources, business administration, education, communication, journalism, technical writing, or a related field is generally preferred.

Two years of work experience facilitating/conducting competency-based training to employees or adult learners in a classroom or on-the-job setting is required.

Experience with Microsoft Office products

Experience using a training data management system.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.