WIC Vendor Reporting and Systems Analyst

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Functional Title: WIC Vendor Reporting and Systems Analyst 
Job Title: Systems Analyst IV 
Agency: Health & Human Services Comm 
Department: WIC Salaries 
Posting Number: 9304 
Closing Date: 10/01/2025 
Posting Audience: Internal and External 
Occupational Category: Business and Financial Operations 
Salary Group: TEXAS-B-23 
Salary Range: $5,098.66 - $8,304.83 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework:  
Travel: Up to 15% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4616 W HOWARD LN 
Other Locations:  
MOS Codes: 0171,8848,8858,181X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB10,CYB11 
ISM,IT,Z Prefix 
 
 

Brief Job Description:

Perform highly complex (senior-level) systems analysis and reporting work for the Compliance Oversight Branch in the Vendor Management and Operations Unit (VMO).  Work supports the United States Department of Agriculture (USDA) Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) program. Work involves planning and analyzing system requirements, procedures, and issues to improve existing systems and the preparation of comprehensive reports for both internal and external stakeholders, including internal vendor monitoring and cost containment reports, very detailed state and federal compliance reports and any other scheduled or ad hoc reports for the Branch and Unit. Monitor new or existing procedures and information systems for efficiency, effectiveness, and compliance with federal and state regulations and policies. Analyze business functions and recommend appropriate actions. Track specifics regarding recoupment of monies owed to the program due to grocer noncompliance and prepare, issue, and verify monitoring notifications to the vendors. Track overall program monitoring. Gather documentation and audits in preparation for Fair Hearings in accordance with the appeals process.  Perform other duties as assigned which include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation, and peer group analysis. Such participation may require an alternate shift pattern assignment and/or location. May train others. Work under limited supervision with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions:

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

1. (40%) Responsible for the preparation of comprehensive reports to internal and external stakeholders, including internal vendor monitoring and cost containment reports, compliance information for the Texas State Plan, federally required comprehensive compliance reports including the Food Delivery Portal (FDP) report, and any other scheduled or ad hoc reports for the Branch and Unit.

2. (20%)  Serves as the primary liaison between the Vendor Management & Operations (VMO) unit and the business unit, external stakeholders, and internal branches within VMO. Leads VMO coordination efforts to ensure alignment with business objectives and project requirements. Monitors and evaluates new and existing procedures and systems for operational efficiency and effectiveness. Analyzes business functions, identifies areas for improvement, and recommends appropriate actions to enhance overall performance.

3. (20%) Tracks specifics regarding recoupment of monies owed to the program due to grocer noncompliance and tracks overall program monitoring. Prepares and issues administrative notifications to vendors.

4. (15%) Responsible for the analysis of the federally required Compliance Exposure Analysis Report.

5. (5%) Performs other duties as assigned which include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

• General business administration and accounting principles and practices
• Performance metric reporting
• Research techniques
• Governmental and technological reporting methods
• Business process analysis

Skill in:

• Organizing and coordinating statistical research projects and reports
• Presenting and explaining analytical results clearly and concisely
• Report preparation of complex datasets for internal and external stakeholders
• Building a business case from policy and data
• Using technology, including MS Word, MS Excel, MS PowerPoint, MS Publisher,
• SharePoint, MS Outlook, or Adobe Pro
• Effective verbal and written communication
• Identifying problems, evaluating alternatives, and implementing solutions
• Working collaboratively and cooperatively with diverse groups

Ability to:

• Think creatively and support creative thinking in others
• Establish goals and objectives
• Prioritize and plan assignments, and handle multiple projects in a fast-paced environment
• Work effectively under pressure
• Establish and maintain positive and effective working relationships with staff at all levels of the organization, and internal and external stakeholders
• Understand, interpret and apply department and agency rules, regulations, policies and procedures
• Analyze systems and procedures
• Organize and present information effectively both verbally and in writing

Registrations, Licensure Requirements or Certifications:

Must be a Certified Texas Contract Manager (CTCM) or complete the requirements to become a Certified Texas Contract Manager within 12 months of employment.

Initial Screening Criteria:

• At least two (2) years of experience in report development
• Experience in the use of productivity software such as Excel, Outlook, Word, or Access
• At least two (2) years of experience with development, revision, interpretation, recommendation and/or implementation of policy or procedures
• At least two (2) years of experience in project coordination

Preferred Screening Criteria:

• Minimum of a Bachelor’s Degree
• Experience working for the State of Texas

Additional Information:

To be considered for an interview, applicants must demonstrate a clear match to all Initial Selection Criteria in the summary of experience sections of the application. RESUMES WILL NOT BE CONSIDERED. The salary on this job posting reflects the minimum and maximum allowed, however, budget considerations often result in salary offers at the minimum of the posted range. Internal applicants are encouraged to check the HR manual for any changes to their current salary. All applicants chosen to participate in the virtual “face-to-face” interview process will be required to complete an on-camera skills assessment to demonstrate proficiencies and perspectives associated with this role at the time of the interview. All applicants participating in the virtual “face to face” interview process must also have access to a computer, the internet, Microsoft Teams, Microsoft Excel, and Microsoft Word. Only applicants selected for an interview will be notified of final selection. This position is currently a hybrid position, with some ability to work from home, but the selected candidate must be physically present in the Austin office at least one day per week, as directed by the manager. Other meetings in Austin will be required. This hybrid arrangement is also subject to change and/or the number of in-office days may increase. The person selected for this position must have internet access for working from home.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.