WIC PPMS Manager

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Brief Job Description:

Functions as the Publishing Promotion and Media Services (PPMS) Manager IV performing highly complex (senior-level) managerial work in the Nutrition Services Section.  Work involves serving as content expert in the development of program policy, goals and objectives.   Supervises staff who develop guidelines and procedures, priorities and standards.  Plans, assigns, and directs the activities of staff responsible for the interpretation and dissemination of program policies and procedures to contractors, program staff, community organizations, and the general public.  Provides technical and consultative services to contractors and external entities in all areas of program regulation.  Works under the direction of a Manager V with limited direction and extensive latitude for initiative and independent judgment.

Essential Job Functions (EFJs):

Manages and develops staff through review of performance data, consultation, training and performance appraisal.  Responsible for hiring and selection, assigning work, completing performance evaluations, recommending disciplinary action, and scheduling and approving leave.  (30%)

Plans, assigns, and directs the activities of staff responsible for the creation of all media and materials, both print and electronic for the WIC Program. Oversees the timely processing of PPMS requests.   Responsible for the interpretation and dissemination of program policies and procedures to contractors, program staff, community organizations, and the general public. (30%)

Oversee the development of the Program RFP’s and the contractor RFP process to assure contractors are obtained for all PPMS services.  (15%)

Serves as content expert in the development of print materials, media, and all websites and provides guidance on new methods, guidelines, and procedures to staff.  Provides technical guidance and staff training on print and electronic production processes.  (10%)

Oversee the collection of data for management and productivity reports and studies.  Directs the preparation of complex administrative reports, data analyses, data summaries and specialized studies. (10%)

Other duties as assigned include but are not limited to actively participating and or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. May include alternate shift pattern assignments or location.  (5%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

Policies and regulations governing the WIC Program, specifically in the areas print, video, and website production.
Program planning, administration, implementation and evaluation.
Computer applications that impact print, video and website production.

Skill in:

Written and verbal communication.
Supervision and management.

Ability to:

Direct/manage a customer service function.
Supervise employees, to include performance evaluation, disciplinary actions, coaching and counseling, etc.
Organize work effectively and meet deadlines.
Work productively on a team with a variety of other individuals.
Prepare complex reports and studies and analyze them.
Gather, assemble, correlate, and analyze facts and devise solutions to operations problems.
Manage the creative process.
Develop policies and implement and evaluate them.

Registrations, Licensure Requirements or Certifications:

NA

Initial Screening Criteria:

• Experience creating materials and videos that meet adult learning needs.
• At least 2 years recent experience in a management role supervising 5 or more direct reports.
• Experience with contracts, for example writing of Scope of Work and obtaining vendors
• Previous WIC experience, preferred.
• Bachelor’s degree, preferred
• Experience with developing and/or creating publications, preferred

Additional Information:

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.