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Training and Development Specialist V

Date: Nov 13, 2025

Location:

AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Training and Development Specialist V
Job Title: Training & Dev Specialist V
Agency: Health & Human Services Comm
Department: ENF CC Regulation Support
Posting Number: 11224
Closing Date: 11/27/2025
Posting Audience: Internal and External
Occupational Category: Education Training and Library
Salary Group: TEXAS-B-23
Salary Range: $5,098.66 - $8,304.83
Pay Frequency: Monthly
Shift: Day
Additional Shift:
Telework: Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
Other Locations: Austin; Abilene; Alamo; Alice; Alpine; Alvin; Amarillo; Anahuac; Andrews; Angleton; Anson; Aransas Pass; Archer City; Arlington; Athens; Atlanta; Bacliff; Ballinger; Bandera; Bastrop; Bay City; Baytown; Beaumont; Bedford; Beeville; Bellville; Big Spring; Boerne; Bonham; Borger; Bowie; Brady; Breckenridge; Brenham; Brownfield; Brownsville; Brownwood; Bryan; Burnet; Caldwell; Cameron; Canton; Canutillo; Carlsbad; Carrizo Springs; Carrollton; Carthage; Center; Centerville; Childress; Clarksville; Cleburne; Cleveland; Coldspring; Columbus; Conroe; Copperas Cove; Corpus Christi; Corsicana; Crockett; Crosby; Crystal City; Cuero; Cypress; Daingerfield; Dallas; Decatur; Del Rio; Denton; Dickinson; Dumas; Duncanville; Eagle Pass; Eastland; Edinburg; El Paso; Elgin; Elsa; Ennis; Fabens; Falfurrias; Floresville; Fort Stockton; Fort Worth; Fredericksburg; Gainesville; Galveston; Garland; Gatesville; Georgetown; Giddings; Gilmer; Goliad; Gonzales; Graham; Granbury; Grand Prairie; Grapevine; Greenville; Hallettsville; Hamilton; Harlingen; Haskell; Hearne; Hemphill; Hempstead; Henderson; Hereford; Hillsboro; Hondo; Houston; Humble; Huntsville; Hurst; Irving; Jacksonville; Jasper; Johnson City; Jourdanton; Karnes City; Katy; Kaufman; Kerrville; Killeen; Kingsville; Kingwood; Kirbyville; La Grange; Lake Jackson; Lake Worth; Lamesa; Lampasas; Lancaster; Laredo; Levelland; Lewisville; Liberty; Linden; Littlefield; Livingston; Llano; Lockhart; Longview; Lubbock; Lufkin; Lumberton; Madisonville; Marble Falls; Marfa; Marlin; Marshall; Mcallen; Mckinney; Mercedes; Meridian; Mesquite; Mexia; Midland; Mineola; Mineral Wells; Mission; Monahans; Mount Pleasant; Mount Vernon; Nacogdoches; Navasota; New Boston; New Braunfels; Odessa; Orange; Palestine; Pampa; Paris; Pasadena; Pearland; Pearsall; Pecos; Perryton; Pharr; Pittsburg; Plainview; Plano; Pollok; Port Arthur; Port Lavaca; Presidio; Quitman; Raymondville; Refugio; Richardson; Richmond; Rio Grande City; Robstown; Rockwall; Rosenberg; Round Rock; Rowlett; Rusk; San Angelo; San Antonio; San Benito; San Juan; San Marcos; San Saba; Schertz; Seguin; Seminole; Seymour; Sherman; Silsbee; Sinton; Snyder; Socorro; Sonora; South Houston; Stephenville; Sugar Land; Sulphur Springs; Sweetwater; Taylor; Temple; Terrell; Texarkana; Texas City; The Woodlands; Tomball; Trinity; Tyler; Uvalde; Van Horn; Vernon; Victoria; Waco; Washington; Watauga; Waxahachie; Weatherford; Webster; Weslaco; Wharton; Wichita Falls; Woodville; Zapata
MOS Codes: 0233,0277,0306,0577,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,1230,5977,6077
6177,6877,7077,7277,7377,7537,7577,8077,8802,8803,11Z,120X,121X,18Z,19Z,35Z,38FX,3F2X1,47A,47C,47D
47E,47F,47G,47H,47J,47K,47L,47M,47N,47P,47Q,47R,47S,47T,47U,47V,47W,57A,70H,74D,81C0,81L0,81T0,82A0
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Under the supervision of the Director of Enforcement Coordination, the Training and Development Specialist V delivers online and in-person classroom trainings focused on enforcement of Regulatory Services Division (RSD) rules and regulations. They serve as a liaison between Enforcement and RSD compliance areas, striving to ensure trainings follow the most recent policy, complement each other, and flow seamlessly. As they strive towards continuous improvement, the Training and Development Specialist V analyzes training needs, develops trainings, coordinates and conducts training sessions using virtual and in-person methods, evaluates those trainings, and repeats as needed. They prepare and deliver educational training materials primarily for Regulatory Enforcement staff but may also prepare and provide them to other major programs within RSD. They are involved in additional special projects, initiatives, and other duties as assigned. The ideal candidate for this position not only trains others; they show an eagerness to learn as well. They are technologically savvy, self-motivated, and is results-oriented. They demonstrate great interpersonal skills with their colleagues and leaders. They continually seek self-improvement and strive to be a helpful member of their team.

Essential Job Functions: Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. EJF 1: Conducts training in a classroom, distance learning, or e-learning environment using effective classroom management techniques. Facilitates workshops and meetings. Serves as a training subject matter expert. (25%) EFJ 2: Uses critical thinking skills to plans, develop, review, revise, and implement training programs, policies, and procedures; and promote the use of training services. Makes recommendations regarding curricula revisions, activities, and delivery modes. (15%) EJF 3: Promotes a culture of customer service by serving as a professional resource for employees and managers regarding training programs and initiatives and promoting the use of training services. Is welcoming of feedback from management, leadership, and target audiences. Consults with state office managers regarding training needs and/or recommendations. (15%) EJF 4: Designs and reviews course evaluations and instructor evaluations for enhancement to training programs. (10%) EJF 5: Participates in the planning and developing of specialized training, staff development, continuing education programs, and customized and technology-based training. (10%) EJF 6: Stays abreast of current agency practices, assesses and analyzes immediate and emerging training and technological needs of Regulatory Enforcement staff, and provides technical expertise and consultation as needed, including identifying short-term and long-range training goals. (10%) EJF 7: Performs training needs assessments to determine training interventions and course development. (5%) EJF 8: Performs other duties as assigned (10%)

Knowledge Skills Abilities: Knowledge and experience in HHSC Regulatory Services and the ability to apply that knowledge to training. Knowledge in training procedures and adult learning techniques. Knowledge of group process and group dynamics. Knowledge of and demonstrate ability to facilitate large groups and instruct others. Knowledge of and demonstrate ability to apply instructional design and curriculum development principles, to create and evaluate training programs. Skill in adapting to changing circumstances, maintaining flexibility and malleability. Skill in establishing and maintaining effective working relationships. Skill in effective verbal communication including public speaking. Skill in effective written communications including the ability to write training curriculum, procedures, formal communications and to prepare clear and concise reports. Skill in using Microsoft Forms, Excel, Visio, and PowerPoint products to coordinate trainings. Skill in working collaboratively with diverse groups of people. Ability to prioritize time and work on multiple projects with multiple deadlines. Ability to take external and internal stakeholder feedback constructively. Ability to learn new skills. Ability to follow instructions. Ability to evaluate effectiveness of a training. Ability to plan and lead special projects and oversee the work of others. Ability to make sound decisions under pressure and work independently with moderate supervision.

Initial Selection Criteria:
Graduation from an accredited four-year college or university.

One year of experience in HHSC Regulatory or Provider Investigations work.

Experience training staff online.

Experience working with a case management tracking system, such as but not limited to TULIP, Versa, CLASS, iQIES, or ASPEN.

Preferred Selection Criteria:

Experience writing training materials or curriculum.

Experience in training staff in person.

Experience using Blackboard Learn or a Learning Management System (LMS) to prepare and deliver trainings.

Experience using Microsoft Lists.

Experience in customer service.

Additional Information:
1. Your application must be complete and contain all the requested information. Job histories must demonstrate how you meet the initial selection criteria at a minimum.

2. Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

3. This position is eligible for telework in accordance with the HHSC Telework Policies.

4. This position requires that the work be performed in the State of Texas. Travel to alternate locations may be required as needed. HHSC does not pay installation, monthly fees, or other charges for additional equipment, personal telephone lines (cellular or land lines), or high-speed internet access in an employee’s residence.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market: Austin

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