Systems Analyst V

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Systems Analyst V 
Job Title: Systems Analyst V 
Agency: Health & Human Services Comm 
Department: Regulatory Svcs Applications 
Posting Number: 8556 
Closing Date: 11/24/2025 
Posting Audience: Internal and External 
Occupational Category: Computer and Mathematical 
Salary Group: TEXAS-B-25 
Salary Range: $5,797.66 - $9,508.25 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework:  
Travel: Up to 60% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:  
MOS Codes: 0171,8848,8858,181X,182X,255A,255S,25B,25D,25N,26B,3D0X2,3D0X4,62E,681X,682X,781X,782X,CT,CTM,CTR 
CYB10,CYB11,ISM,IT,Z Prefix 
 
 

Brief Job Description:

Under the limited direction of the manager of the HHSC IT Regulatory Services branch with extensive latitude for the use of initiative and independent judgment, serves as a technical team lead performing analysis and design involving business rules for technical translations, project estimates, application development and project alternatives identification/implementation. Responsible for providing technical/computer related expertise of HHSC applications to maintain existing systems, develop new systems or enhancements of existing systems, coordinate vendor work effort to ensure timely development and development of application enhancements and consult on computer related purchases and long-range computer related plans with junior technical SMEs. Works closely with other technical leads and other Information Technology partners to determine technology recommendations that deliver the best product for our customers. Plans, assigns and monitors technical work assignments of junior analysts and programmers. Performs advanced analysis and design duties and performs complex computer programming. Provides technical assistance to programming staff. May plan and assign the work of other technical staff. Trains and mentor’s junior SMEs as needed. Work outside of regular hours may be required. Travel to other work locations may be required. Performs other duties as assigned.  

Essential Job Functions (EJFs):

(50%) Serves as technical team lead. Oversees the technical aspects of vendor work products, mission critical applications; and collaborates with the Branch and Group Managers to perform extensive analysis, design and technical planning. Develops level-of-effort estimates, preliminary analysis/design and testing strategies, alternative technology solutions, and resource requirements. Facilitates the development, walkthroughs and reviews of technical deliverables, and monitors technical assignments to ensure timely delivery within budget. Writes highly complex computer programs/scripts using appropriate technology using best technical practices and standards. Prepares highly complex technical specifications used by the technical staff to develop solutions.

Coordinates with other IT areas in the implementation of technical solutions. Reports status/risks to the Laboratory Infectious Disease (LIDS) Branch Manager. Plan, assign, and/or monitor the work of junior SMEs. Serves as a technical resource for advanced and difficult questions and problems. Educates and mentors junior technical SMEs on analysis, design and programming concepts and techniques.

(15%) Manage the software development life cycle for smaller projects by complying with the DSHS Systems Development Life Cycle (SDLC), IT Supply Process, Project Governance process, and the DIR Texas Project Delivery Framework.

(15%) Oversees and monitors the maintenance of existing systems; monitors the resolution of software product problems; and ensures the system documentation is complete and up to date.

(10%) Interface and consult with technical staff to provide automated solutions by reviewing alternatives which may include software/hardware procurements. Assists in the development of the procurement specifications/justifications and the evaluation for software/hardware. Prepares and makes presentations as needed.

(5%) Pursues/participates in continuing education opportunities to enhance both technical and interpersonal skills.

(5%) Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

• • Current knowledge of the information and communications systems industry, including technologies, products, trends, standards, best practices and related governance issues especially for software development/engineering.
  • Knowledge of systems analysis and design skills using industry tools such as use cases, entity relationship diagrams, and Object-Oriented analysis and design processes.
  • Knowledge of the limitations and capabilities of automation systems and the techniques used in their design.
  • Knowledge of web development tools (ASP, Dreamweaver & etc.)
  • Knowledge of project management processes, Systems Development Life Cycle (SDLC) methodologies
  • Knowledge of project control and cost estimating techniques
  • Knowledge of Java, WebSphere, Oracle, Azure Data Factory (ADF), Informatica, Microsoft Visual Basic, Visio, PowerPoint, and Microsoft Word
  • Skilled in complex programming
  • Skills in organization and team management
  • Skills in effective team facilitation
  • Skills in effective listening
  • Skills in effective verbal and written communication
  • Skills in effective presentations
  • Written and oral communication skills
  • Analytical and organizational skills
  • Ability to plan, assign, and monitor the work of others
  • Ability to analyze systems and procedures and to explain abstract concepts in concrete terms
  • Ability to coordinate and solve complex problems; work in team environment; and handle multiple projects
  • Ability to analyze, design, document, code, test, implement, and monitor automated processes on computers
  • Ability to express ideas clearly and concisely, both written and verbally, and to address audiences.
  • Ability to provide leadership to technical teams.
  • Ability to gather, assemble, correlate, and analyze facts, and propose solutions to problems

Registrations, Licensure Requirements or Certifications:

ITIL 4 Foundation or above Certification.

Initial Screening Criteria:

Applicants must have 5 years’ application development experience.

Graduation from a college or university with major course work in computer science or a related field is generally preferred. Related work experience may substitute for the required education on a year for year basis.

Hands on experience with Problem Management practices preferred

Hands on experience with Root cause analysis (RCA) techniques like Fishbone analysis preferred

Additional Information:

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

• Selected candidates must be legally authorized to work in the U.S. without sponsorship.

• This is a hybrid position based in Austin with at least 3 - 5 days in the office required. Selected candidate must be willing to commute to the office on the required days. 

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.