Senior Transformation Specialist

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Senior Transformation Specialist 
Job Title: Project Manager IV 
Agency: Health & Human Services Comm 
Department: OTI SB24 
Posting Number: 7649 
Closing Date: 01/27/2026 
Posting Audience: Internal and External 
Occupational Category: Business and Financial Operations 
Salary Group: TEXAS-B-26 
Salary Range: $6,377.50 - $7,962.50 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations:  
MOS Codes: 8060,8848,32EXC,3D0X4,612X,63AX,641X,712X,8K000,CE,EA 
 
 
 

Job Description

Are you a seasoned project manager with a robust background in process improvement where you led organizational transformations and implemented changes to improve operational efficiency? If you are a proactive, self-motivated individual eager to thrive in a highly collaborative team environment, the Office of Transformation and Innovation (OTI) invites you to join our mission to foster a culture of continuous improvement.

The Senior Transformation Specialist (Project Manager IV) reports to the Director of Transformation and communicates critical information to the OTI Deputy Executive Commissioner (DEC), the Deputy Associate Commissioner (DAC) for Process Excellence and Strategy, agency leaders, internal stakeholders, and others. The Senior Transformation Specialist must work under minimal supervision, demonstrating a high degree of initiative and independent judgment. 

As a Senior Transformation Specialist, you will use advanced expertise in project management, process improvement, organizational transformation, and change management to support the Health and Human Services (HHS). 

You will lead and collaborate with subject matter experts on the planning and execution of complex, cross-divisional initiatives aimed at optimizing operational efficiency, minimizing waste and costs, and delivering faster, superior quality services.

Your responsibilities will include providing critical support for HHS transformation efforts. You will be responsible for creating project timelines, identifying and mitigating project risks and issues, escalating concerns, and reporting on progress. The role may involve conducting root cause analysis of processes, data analysis of trends, mapping the as-is and future state processes, conducting organizational and functional analyses, implementing major legislative initiatives and directives, managing service level agreements, and developing reports, presentations, and other essential tools, materials, and information.

The ideal candidate will be skilled in project management, leading large organizational transformation projects, and identifying and implementing business process improvements. The ideal candidate will have strong analytical skills, verbal communication, and technical writing capabilities.

 Essential Job Functions

(30%) Apply transformation, change management, and process improvement methodologies and tools to identify systemic issues and opportunities for improved efficiency.

(20%) Lead and support major transformation projects and process improvement initiatives. May work with other agencies, divisions, legislators, and multiple stakeholders to ensure close coordination during the planning and implementation of transformation-related initiatives.

(20%) Compile and distribute project charters, status reports, memoranda, analyses, presentations, and other assigned writing tasks. Develop executive briefing documents and issue papers and memoranda for executive decision-making.

(15%) Provide subject matter expertise related to project management of continuous improvement initiatives and assist with staff briefings and training related to improvement plans designed to improve organizational efficiency.

(10%) Communicate gaps in process design and implementation to upper management and provide consultative support to HHS business partners with the overall strategic objective of improving processes and gaining efficiencies. Provide mentoring and coaching to OTI Management Analyst IVs and other HHS team members.

(5%) Other duties as assigned.  

Registrations, Licensure Requirements or Certifications

Lean Six Sigma Green Belt certification or similar certification must be obtained within one year of hire.

• Project Management Professional (PMP) ® certification, preferred.

• Business Process Improvement or Business Process Management training, preferred.

• Agile, change management, or business process improvement training or certification, preferred.  

Knowledge Skills Abilities

Extensive knowledge of project management theories and methods applicable to projects that are highly complex in scope.

Knowledge of business process improvement methodologies, including Lean Six Sigma and Theory of Constraints, and how to successfully apply these to public sector operations.

Knowledge of process design, monitoring, and evaluation techniques.

Knowledge of developing and monitoring key performance indicators.

Knowledge of organizational development and management practices as they apply to analyzing and evaluating programs or operational performance.

Skill in coordinating and collaborating across state agencies and divisions.

Skill in evaluating statutes, rules, policies, and procedures; assessing risks, developing contingency plans, and making recommendations.

Skill in communicating effectively orally, in writing, and presenting information publicly.

Skill in synthesizing, analyzing, and evaluating highly complicated and technical information and translating it into clear, concise documents or presentations.

Skill in effective oversight, including planning, development, and implementation of systems and processes.

Ability to prioritize time and manage multiple project deadlines and competing objectives in an ambiguous, fast-moving environment to achieve results.  

Ability to work independently and as a team lead on complex projects.

Ability to exercise sound judgment in making critical decisions.

Ability to create quality improvement-focused business or technical recommendations and manage the implementation of these recommendations.

Ability to evaluate, analyze, and make innovative recommendations for program improvements that increase efficiency or improve the customer experience.

Ability to collaborate and develop effective professional relationships with coworkers and stakeholders.

Ability to develop and track work plans.

Demonstrated ability to perform complex operations in Microsoft Office Suite, including advanced Microsoft Excel and Microsoft Visio.

Demonstrated ability to perform intermediate to advanced operations in Microsoft Power Automate, Power platforms, or similar applications.

Ability to apply critical thinking to generate and assess potential solutions and to anticipate needs and problems in advance.

Initial Screening Criteria

A bachelor’s degree from an accredited university. Five years of full-time professional experience may be substituted for a bachelors’ degree. 

At least three years of project management, process improvement, or other related field experience is required.

At least three years of full-time professional experience working within state government or other public agency; experience with HHS is highly preferred.

Experience leading large-scale, complex projects.

Preference will be given to candidates with any of these qualifications: 
• Lean Six Sigma Green or Black Belt, or other process improvement certification.
• Project Management Professional (PMP) ® certification.
• Business Process Improvement or Business Process Management training.
• Agile or Change Management certification.

Additional Information

You must meet the minimum initial screening criteria to be considered. You should not apply if your application do not clearly reflect experience meeting the initial screening criteria. You must fill out the application in its entirety. Incomplete applications will not be accepted.

This is a hybrid position. The successful candidate will be required to be in the office one day a week. In addition, staff may meet in person for special projects and functions.

Candidates will be required to complete an assessment before interviewing. Individuals selected for the interview must provide work samples. Only applicants who are interviewed will receive written notification of selection results.

SALARY NOTE: Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual Chapter 7.  

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.