Quality Assurance Lead

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Functional Title: Quality Assurance Lead 
Job Title: Systems Analyst V 
Agency: Health & Human Services Comm 
Department: Regulatory Svcs Applications 
Posting Number: 8504 
Closing Date: 11/25/2025 
Posting Audience: Internal and External 
Occupational Category: Computer and Mathematical 
Salary Group: TEXAS-B-25 
Salary Range: $5,797.66 - $9,508.25 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework:  
Travel: Up to 60% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:  
MOS Codes: 0171,8848,8858,181X,182X,255A,255S,25B,25D,25N,26B,3D0X2,3D0X4,62E,681X,682X,781X,782X,CT,CTM,CTR 
CYB10,CYB11,ISM,IT,Z Prefix 
 
 

Brief Job Description:

Under the general supervision of the Manager of Regulatory Services Applications Long Term Care (LTC) or their designee, serves as a Quality Assurance Lead for the LTC support group. performs advanced software and information systems testing work with primary emphasis on leading and facilitating quality assurance efforts through the design and execution of test plans including the use of automated testing tools like Selenium and other techniques. Manages the repository of all testing documentation for the group across multiple projects and enhancement activities. This position is classified as a fulltime position (40 hours a week). Work outside of regular hours may be required. Performs other duties as assigned.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Serves as senior analyst with primary emphasis on leading and facilitating quality assurance efforts through the design and execution of test plans including the use of automated testing tools and other techniques for the portfolio. (30%)

Reviews and analyzes system documentation to create, edit and update test scripts, scenarios and suites. Identifies and document steps to achieve established priorities. Documents clear, detailed, and thorough test plans for simple to complex requirements. Performs application, UI and batch testing using automated and manual techniques. (30%)

Oversees and provides input on the quality assurance process across the System Development Life Cycle (SDLC). Collaborates with Project Managers, Program SMEs and technical staff to plan for and implement quality assurance during project development and implementation stages. Works with team members to ensure all testing deliverables comply with established standards through code review, planning sessions and other appropriate techniques. Supports Releases by coordinating testing efforts and overseeing compliance to testing checklists. (20%)

Provides quality assurance-related consultation to stakeholders inside and outside of the portfolio. Develops scripts, methodologies, tools and best practices to improve team capabilities (10%)

Other duties as assigned. (10%)

Knowledge, Skills and Abilities (KSAs):

• Knowledge of planning, executing and evaluating quality assurance efforts for automated information systems.
• Knowledge of effective management principles
• Knowledge of System Development Life Cycle (SDLC) Methods
• Knowledge of Automation and experience in automating test suites
• Knowledge of process improvement methods
• Knowledge of testing principles and methodologies.
• Skill in designing and implementing effective quality assurance plans for automated information systems
• Skill in designing and developing test automation for web, batch and data exchange interfaces.
• Skill in effective verbal and written communication and presentation
• Skill in gathering input, formulating a plan, and carrying it to fruition
• Skill in providing exceptional follow-through and customer-service
• Skill and experience in using UFT
• Skill in the use of HPALM (Quality Center), Selenium or other similar test automation tools to drive quality assurance and improvement efforts of an information system.
• Analytical and organizational skills
• Ability to analyze systems, processes and procedures
• Ability to write and revise standards and procedures
• Ability to explain abstract concepts in concrete terms to a variety of audiences, including technical and non-technical personnel
• Ability to manage ambiguous and continuously evolving business needs
• Ability to provide leadership to technical teams
• Ability to gather, assemble, correlate, and analyze facts, and propose solutions to problems.

Registrations, Licensure Requirements or Certifications:

ITIL 4 Foundation or above Certification.

Initial Screening Criteria:

Applicants must have at least five (5) years of Lead-level experience in quality assurance. Must also have at least five (5) years of experience with any Test Automation tools and techniques.

Graduation from a college or university with major course work in computer science or a related field is generally preferred. Related work experience may substitute for the required education on a year for year basis.

Additional Information:

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

• Selected candidates must be legally authorized to work in the U.S. without sponsorship.

• This is a hybrid position based in Austin with at least 3 - 5 days in the office required. Selected candidate must be willing to commute to the office on the required days. 

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.