Project Manager IV

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Brief Job Description:

This Project Manager IV position is a senior-level role within the Division Coordination Office under the general direction of the Deputy Executive Commissioner (DEC) for System Support Services (SSS). The SSS division oversees a variety of administrative support functions for the Health and Human Services (HHS) system. The operationally diverse division is comprised of the Civil Rights Office, Facilities Operations and Support Services, Human Resources, and Strategic Operations.

The position will establish and lead a hybrid Project Management Office (PMO) in a division without an existing project management infrastructure. This role requires a dynamic leader who can independently build, mentor, and coordinate with project managers across various teams within SSS, driving collaboration and ensuring successful project delivery in a complex, multi-team environment with project types ranging from construction projects to process improvement projects.

The position performs advanced project management duties. This position works under minimal supervision with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

Initiates, develops, and leads division projects using accepted project management methodologies to include waterfall, agile, and Lean methodologies. Develops and monitors project budgets, schedules, work plans, resources requirements, and cost estimates and projections.

Provides direct leadership, training, and supervision to the PMO team. Provides leadership in a matrix organization by leading and providing technical oversight over department project management teams.

Prepares and distributes project information, project status reports, and project budget expenditures to stakeholders. Manages project documentation and project change requests.

Communicates and engages with division and department leadership and internal and external stakeholders. Fosters collaboration with stakeholders.

Develops, reviews, and updates the division's project management procedures, documentation templates, and implementation tools.

Provides technical oversight and guidance to department project managers. Monitors the status of department projects. Develops and coordinates project related technical training for division and department project managers.

Supervises the division project management specialist. Coordinates the work of department project representatives on project teams.

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

• project management principles.
• performance management and continuous improvement processes.
• strategic planning, formulation, and execution.
• HHS programs.

Skill in:

• problem-solving.
• managing project workgroups and implementing projects.
• reviewing and interpreting statutes and regulations for their impact on HHS programs and processes.
• identifying measures or indicators of program performance and use of applicable software to document performance.
• communicating clearly both orally and in writing.
• preparing detailed reports.

Ability to:

• prepare clear, concise reports and deliver presentations.
• facilitate communication and collaboration among departments and present information to a variety of audiences.
• understand performance management and continuous improvement processes.
• analyze complex information and develop plans to address identified issues.
• devise creative solutions to complex problems.
• visualize data and produce dashboards.
• effectively manage multiple competing priorities and complex workloads.
• direct, assign, and evaluate the work of project staff.

Registrations, Licensure Requirements or Certifications:

Project Management Professional or Lean certification preferred.

Initial Screening Criteria:

• Graduation from an accredited four-year college or university with a degree in business, project management, or related degree.
• Experience leading and managing projects may be substituted for education on a year-for-year basis up to four years.
• Three years of experience leading and managing projects.
• Experience leading teams focused on business services or operations.
• Experience managing projects in state government is preferred.

Additional Information:

This position is currently working a hybrid telework schedule that reports on-site in Austin. Telework schedules are subject to change based on agency policy or operational needs.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.