Program Specialist VII

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Functional Title: Program Specialist VII 
Job Title: Program Specialist VII 
Agency: Health & Human Services Comm 
Department: MC Contracts and Oversight 
Posting Number: 10034 
Closing Date: 10/31/2025 
Posting Audience: Internal and External 
Occupational Category: Healthcare Support 
Salary Group: TEXAS-B-25 
Salary Range: $5,797.66 - $7,652.91 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework:  
Travel: Up to 25% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:  
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

Brief Job Description:

The Texas Health and Human Services Commission (HHSC) Medicaid and CHIP Services (MCS) division seeks a highly qualified candidate to fill the position of Program Specialist VII in Managed Care Contracts and Oversight (MCCO). MCS is driven by its mission to deliver quality, cost-effective services to Texans. This position makes a significant contribution to MCS’s mission by ensuring that MCCO meets statutory requirements and implements audit recommendations within prescribed timeframes. The Program Specialist VII serves as a team lead on a highly skilled and knowledgeable team that serves as subject matter experts (SMEs) for MCCO. The position reports to the Director of Strategic Operations and Special Projects within MCCO.

This position involves planning, developing and implementing a major agency program and/or providing consultative service and technical assistance to program staff and Managed Care Organizations (MCOs), governmental agencies, community organizations, or the general public. The Program Specialist VII will train, schedule, assign and prioritize the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. The Program Specialist VII will also act as a liaison with agencies and internal programs to explain agency statutory requirements. The Program Specialist VII will analyze legislation to develop recommendations for policy and programmatic issues relating to the implementation, improvement, and/or expansion or reduction of program funding. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Essential Job Functions (EJFs):

The Program Specialist VII oversees the performance of a variety of technical, training, research, planning, policy, program assessment, and administrative activities for MCCO. Oversees the analysis, implementation and documentation of program policies and organizes and prepares materials in response to requests for program information and reports. (20%)

Acts as a liaison with internal and external stakeholders. Explains program and agency statutory requirements.

Works with and speaks to community and professional groups to coordinate, improve, and secure support for programs. Works with and speaks to community and professional groups to coordinate, improve and secure support for programs. Consults with public and private agencies involved to resolve problems, identify training needs and discuss effectiveness. (15%)

Oversees the completion of and monitors required performance reports and recommends appropriate changes.

Analyzes operations and problems and the preparation of reports of findings and recommendations. (25%)

Identifies training needs and discusses program effectiveness. Provides training and technical assistance and guidance to staff in the development and integration of methods and procedures. Performs related work as assigned. (40%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of federal laws, regulations, and processes regarding Medicaid and CHIP policies and procedures.

Skill in using personal computer application software such as MS Teams, MS Word, MS Excel, or similar programs.

Skill in written and oral communication, including the ability to make public presentations and write technical information in an understandable format.

Ability to lead a team in a fast-paced, deadline-oriented environment with competing priorities.

Ability to work cooperatively as a team member.

Ability to work with stakeholders and provide oversight to contracted vendors.

Ability to gather and analyze facts; conduct sophisticated research; prepare reports; develop, evaluate, and interpret policies and procedures to communicate effectively.

Registrations, Licensure Requirements or Certifications:

Certified Texas Contract Manager Certification (CTCM) or must obtain within 12 months upon hire. Must maintain CTCM certification. 

Initial Selection Criteria:

Two years experience in a field relating to the Medicaid and CHIP programs is required. Experience in contract management or contract monitoring is preferred. Graduation from an accredited four-year college or university with major course work in healthcare administration, or health information technology is generally preferred. 

Additional Information:

There are no direct military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply. For more information, see the Texas State Auditor’s Military Crosswalk at  http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of

work.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.