Performance Visualization Specialist

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Performs highly complex (junior level) data analysis, data research work, data transformation, and development of reporting tools within the Performance Management Analytics System (PMAS) project, which aims to integrate new and existing HHSC program data to enhance and inform decision-making. The position reports to the Director of the Performance Visualization Team, a team responsible for leveraging these data to build visualization for performance monitoring and reporting purposes. The data analyst will become an essential member of the PMAS sprint team, collaborating with other Office of Data, Analytics, and Performance (DAP) teams, as well as PMAS IT teams. Responsibilities include planning, developing, implementing, and advancing the transformation of data into actionable information to help strengthen the programs that support the citizens of Texas. The data analyst works under limited supervision, with moderate latitude for the use of initiative and independent judgment. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Criminal Background Check and/or Fingerprint Check may be requested.  

Essential Job Functions (EJFs):

40% Data Analysis: Work involves conducting detailed analysis of data, including applying statistical techniques; developing proof of concept mockups to ensure data quality; and converting raw data into database table structures from a variety of source formats. Compiles and manipulates data points using SQL, Python, or other languages from a variety of source formats, to support complex analyses of program area data sets. Cleans and prepares data to produce datasets required for data visualization software products.
 
30% Data Quality/Integrity: Assesses data quality by identifying any missing, erroneous, incongruent, or duplicate data in data sets used by the unit. Coordinates with other internal groups within DAP or other areas to improve data quality. Consults and provides requirements for the improvement of data collection systems and the methods used to perform data analytics.

20% Visualization: Determines the most effective method to address a given data request, construct performance measures, or implement visualizations to monitor various service trends. Interprets business requirements to be used as input to performance measure visualizations and reports for large and complex agency programs.
 
10% Customer Focus and Communication: The analyst engages with a variety of stakeholders across the agency to build strong relationships and to find creative solutions to analytic projects. Utilizes communication skills to gather the information necessary from customers to assess and address their needs. Explains tool development in clear and non-scientific language as necessary to ensure that customers can leverage the information in decision-making. Coordinates with program subject matter experts and leadership to ensure accuracy in the final products. 

Knowledge, Skills and Abilities (KSAs):

• Knowledge of data visualization development, including data model creation, advanced calculations, and interactive visualizations.
• Knowledge of relational databases and database design.
• Knowledge of custom SQL Table/View creation with multi-level join conditions.
• Knowledge in writing queries to extract data, joining data, and loading data using SQL/PSQL.
• Knowledge of Cloud usage for visualization development.
• Knowledge of performance management and continuous quality improvement processes.
• Knowledge of Snowflake query development and execution.
• Knowledge of Tableau or other visualization software.
• Skill in creating graphical user interfaces, mockups, prototypes, and design documents.
• Skill in critical thinking and problem-solving.
• Skill preferred in using SAS, SPSS, Python, or other statistical software.
• Skill in using EXCEL or other spreadsheet software.
• Skill in graphical, tabular, and geographical presentation of data.
• Ability to translate complex data into user-friendly information.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to build, establish, and maintain effective working relationships and coalitions.
• Ability to plan, organize, and conduct data analytic projects and prepare reports.
• Ability to develop and interpret statistical data charts, maps, and tables.

Initial Screening Criteria:

• Four-year college degree in Computer Information Systems, Computer Science, or related degree required.
• Bachelor’s Degree or Higher Preferred.
• Three years or more work and experience with data acquisition, data collection, management, analyses, and visualization of health and human services-related data and/or large datasets preferred.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.