Office of Acquired Brain Injury Manager

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Office of Acquired Brain Injury Manager 
Job Title: Manager III 
Agency: Health & Human Services Comm 
Department: Off of Acquired Brain Injury 
Posting Number: 9975 
Closing Date: 10/22/2025 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Group: TEXAS-B-24 
Salary Range: $5,425.33 - $7,155.75 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework:  
Travel:  
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations: Arlington; Austin; Dallas; Houston; San Antonio 
MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX 
611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15 
 
 

Job Description:

The Office of Acquired Brain Injury (OABI) Program Manager reports to the Brain Injury Programs Director and works closely with the Comprehensive Rehabilitation Services program to provide collaborate and coordinate prevention and intervention strategies and initiatives for people who have experienced a brain injury. 

Serves as the Texas Brain Injury Advisory Council liaison and supports the council and initiatives recommended by the council. Works collaboratively to provide resource facilitation for people with an acquired brain injury to ensure connections to appropriate resources and supports. Works closely with the Comprehensive Rehabilitation Services program, other internal and external programs related to brain injury and maintains working relationships with stakeholders and organizations that support people with brain injuries. Works to develop and distribute educational and informational programs and other materials regarding brain injury. Develops, coordinates, and facilitates statewide trainings to internal and external stakeholders regarding brain injury. Maintains up-to-date information on state and federal resources for the OABI materials and website. Acts as a liaison to state and federal partners who provide services or assistance to people with acquired brain injuries. Assists in the preparation of briefings, reports, presentations, and other communications for the program. Completes other duties as assigned to further brain injury supports. Works under limited supervision with moderate latitude for the use of initiative and independent judgement.

 Essential Job Functions (EJFs):

1. EJF- Oversees and directs the daily operations, programs mission and implementation of brain and spinal cord injury supports. Develops, coordinates, implements, and oversees projects/initiatives for people with brain and spinal cord injuries focused on economic, technology and community factors related to program areas. Develop work plans, schedules, priorities, and standards for achieving established goals.   Develops, implements, and evaluates the goals and objectives of the OABI that addresses resource facilitation, education, awareness, and prevention strategies and is consistent with the strategic plan of Health and Human Services. 30%
2. EJF- Interview, hire, train and provide effective supervision, guidance, coaching, and professional development to staff. Conducts performance evaluations and addresses performance issues with direct reports. Guides the development of staff priorities, initiatives, and work schedules to achieve objectives and performance indicators. Responds to requests by staff, people supported by OABI and stakeholders for technical assistance. 10%
3. EJF- Communicates both verbally and in writing with a wide variety of internal and external stakeholders. Gathers and analyzes data to prepare reports and presentations. Initiates and guides special projects, facilitates presentations to diverse groups, coordinates with federal, state, and local agencies and organizations on issues pertaining to acquired brain and spinal cord injury. Represents the office and agency at national and state conferences, meetings, seminars, and participates on task forces and committees as indicated. 10%
4. EJF- Prepares policy, standards, guidance materials and reports through research and consultation to recommend effective change. Review, develop and implement program policy, procedures, and standards for best practices in brain and spinal cord injury.  Develops, implements, monitors, and evaluates standards, policies, and rules to support essential operations and to ensure compliance with state and federal laws and regulations. Analyzes, interprets laws, trends and new developments to assist with proposed legislation and regulations that may impact the program. 10%
5. EJF- Oversee and provide resource facilitation to individuals, families and agencies supported by OABI. Maintains knowledge of brain and spinal cord injury in the state of Texas as well as up-to-date knowledge about community resources, support groups and educational activities as it relates to various population groups. Oversight of documentation of case activities and maintenance of programs electronic case management system ReHabWorks including reporting and data trends. Monitor and complete case reviews and propose plans for continuous quality and process improvement for the delivery of services/supports. 25%
6. EJF- Oversight of coordination of activities related to the Texas Brain Injury Advisory Council (TBIAC) following the open meetings act policies, procedures, and requirements to maintain a functional council with project goals and outcomes. Oversight to ensure completion of mandated legislatives reports. 10%
7. EJF- Performs other duties and/or special projects as assigned including but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery. Such participation may require an alternate shift pattern assignment and/or location. 5%

Registrations, Licensure Requirements or Certifications:

None

Knowledge, Skills and Abilities (KSAs):

• Knowledge of acquired brain injury or experience working with people with acquired brain injury.
• Knowledge of local, state, and federal laws related to public health in general and brain injury specifically.
• Knowledge of rehabilitation programs, resources, and benefits.
• Knowledge of program planning, implementation, and evaluation.
• Knowledge of advisory council rules, regulations, processes and procedures.
• Skill with using the internet and computer software such as Microsoft Word, Excel, PowerPoint, and Outlook as well as webinar platforms.
• Skill in working collaboratively and cooperatively with colleagues at all levels in the organization as well as external stakeholders.
• Skill in reviewing and preparing a variety of written documents with attention to detail and to make recommendations.
• Skill in public speaking or providing complex information in an educational format.
• Skill in managing multiple and competing priorities.
• Skill in using logic and reasoning to identify problems, think critically, evaluate alternatives, and implement solutions.
• Ability to manage business functions
• Ability to establish and achieve goals and objectives.
• Ability to plan and prioritize work and oversee projects.
• Ability to develop and evaluate administrative policies and procedures.
• Ability to develop educational materials, provide training, and conduct ongoing evaluation of education and training activities.
• Ability to prepare and make presentations to a variety of audiences.
• Ability to communicate effectively to a wide range of audiences, verbally and in writing.
• Ability to understand, interpret, and apply rules, regulations, policies, and procedures.
• Ability to work within a team structure with shared responsibility in a fast-paced environment.

Additional Information

This position may be located in Austin, Arlington, Grand Prairie, Houston, San Antonio or in an office location with existing Health and Independence Staff. Occasional overnight travel is required.

Applications must be complete, and grammar will also be assessed. Interviewee selection is based on applicant demonstrating a clear match to all initial criteria, and preference is given to those applicants matching most preferred criteria. Interview selection will be based upon clear match to criteria. Resumes will not be considered in lieu of a complete application nor for supplemental consideration in meeting initial criteria. 

Initial Screening Criteria:

• Graduation from an accredited four-year college or university with a bachelor’s degree or higher in social work, counseling, rehabilitation, public administration, or human services field.
• Experience managing projects, conducting training, or working with individuals with brain or spinal cord injuries.
• Ability to travel 30% of the time.

Preferred Criteria:

• Master’s degree in social work, counseling, public administration, or a human services field.

• Three or more years' experience providing services to individuals with acquired brain injuries and/or spinal cord injuries.
• Experience managing teams.
• Three or more years’ experience providing, arranging, and delivering services to individuals with disabilities, traumatic brain injuries and/or traumatic spinal cord injuries.
• Experience providing resource facilitation

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.