Nursing Facility Administrator Program Specialist VI

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Nursing Facility Administrator Program Specialist VI 
Job Title: Program Specialist VI 
Agency: Health & Human Services Comm 
Department: Professional Cred Enfmnt 
Posting Number: 8024 
Closing Date: 08/26/2025 
Posting Audience: Internal and External 
Occupational Category: Healthcare Support 
Salary Group: TEXAS-B-23 
Salary Range: $5,098.66 - $6,701.75 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:  
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,86P0,88A0,88B0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

This position leads and conducts enforcement/compliance review for the Nursing FacilityAdministrator (NFA), Criminal History (CH) Enforcement and all CARE programs.Oversees referral processes; ensures all NFA, criminal history and CARE programreferrals meet requirements;
ensures all referrals received from regions as result ofsurvey/investigation findings and criminal history referrals from Licensing aretracked/processed timely; works extensively with Legal to interpret criminal histories todetermine validity.Oversees/coordinates with Special Investigations Unit for receipt/completion ofreferrals/investigations and accuracy of investigation reports. Oversees and offers dueprocess to referred nursing facility administrators; coordinates Informal Reviews (IR);conducts Further Administrative Reviews (FAR); coordinates with attorneys toprepare/testify for formal hearings; imposes and timely enters final enforcement actions;tracks completion of sanctions. Extensive knowedge of nursing facility administratorprograms; implements and recommends changes/improvements to program procedures;documents, tracks and analyzes program statistics and provides as requested tomanagement; and provides technical assistance and consultative work.
Oversees the implementation and development of program guidelines, rules, and policiesof the NFA program and recommends improvements as necessary. Assists with the referralprocess and compliance for the NFA program to include NFA and CH Enforcement.
Preparation of timely and comprehensive enforcement tracking worksheets (ETW) toinclude the Issue Rule Application Conclusion (IRAC) review process for each NFAreferral/complaint. Oversees the determination of a compliance decision and conclusion tosubmit to the Governor appointed Nursing Facility Administrators Advisory Committee(NFAAC) for review and recommendation of sanction. Acts a liaison to the NFAAC andGovernor’s Office to coordinate the submission and review of NFA referrals/complaints,scheduling and coordinate quarterly NFAAC public hearings for the committee to reviewand recommend sanctions.
Works under general supervision of the Director of Credentialing and RegistryEnforcement, with moderate latitude for the use of initiative and independent judgment.
Essential Job Functions:
Administers and assists with NFA program areas and provides interpretation of Statelaws/regulations for applicable entities, administrators, provider organizations, Legal staff,agency staff statewide, and the public.
Assists with oversight and maintenance of the integrity of the NFA Enforcement and NFACH Enforcement databases and processes; makes timely and accurate database entries;assures timeliness of processing referrals/complaints, notification, due process andmanagement of workflow. Ensures quality assurance for NFA programs.
Conducts Enforcement/compliance reviews for NFA referral packets from the regions andSpecial Investigations Unit (SIU) to ensure appropriate rule violations are cited andnecessary documentation is provided in order to proceed with each referral.
Oversees and participates in the development and implementation of program guidelines,procedures, policies, rules and regulations, and monitors compliance with policies andprocedures.
Coordinates and/or conducts IRs/FARs/Enforcement Reviews to determine compliance withlicensure, certification and permit requirements, laws, regulations, policies and procedures.Coordinates and provides hearing testimony for NFA program. Conducts trainings andpresentations for NFA program. Testimony, trainings and presentations are preparedappropriately; delivered professionally; and reflects an accurate representation of the facts,findings and agency rule/statutory requirements.
Analyzes and identifies processes/procedures in need of change, enhancement, orimplementation to help ensure compliance with program policies/procedures. Developsaction plans to meet program goals and recommends policy changes as needed.Continuously reviews the referral process to implement mandated changes; identifyefficiencies; enhance effectiveness and make timely considered recommendations forchange. Performs quality assurance activities for NFA programs, and performance measuretracking, analysis, and trends.
Communicates professionally and effectively (verbally and in writing). Verbal and writtencommunication must be clear, concise and grammatically correct.
Registrations, LicensureRequirements or Certifications:
None
Knowledge Skills Abilities:
Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems;to develop and evaluate policies and procedures; to prepare reports; to market program(s);to communicate effectively; to draft effective and professional written correspondence;and to train others
Strong verbal and written communication skills are required. Must be able tocommunicate effectively and to draft effective and professional written correspondence,and to train others.
Strong organizational skills: strong mentoring skills and leadership qualities required.
Ability to read, interpret, incorporate and communicate state and federal statute, rules,policies and procedures.
Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems;to develop and evaluate policies and procedures; to review, edit and prepare reports.

Initial Selection Criteria:

Graduation from an accredited four-year college or university with major course work in social work, criminal justice, human services, nursing or related field.

A minimum of two years’ experience conducting abuse, neglect, and exploitation investigations regarding individuals with intellectual disabilities, physical disabilities, mental illness and individuals who are elderly.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.