Manager V

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Manager V 
Job Title: Manager V 
Agency: Health & Human Services Comm 
Department: Medicaid/CHIP Data Analytics 
Posting Number: 7668 
Closing Date: 02/06/2026 
Posting Audience: Internal and External 
Occupational Category: Management 
Salary Group: TEXAS-B-26 
Salary Range: $6,377.50 - $8,581.66 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework:  
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations: Austin 
MOS Codes: 0203,0207,0302,0370,0520,0602,0802,1802,1803,2340,5502,6302,6502,7202,7208,7210,7220,7502,8005,8858 
9702,16GX,3D0X1,60C0,611X,612X,63G0,641X,712X,86M0,86P0,8U000,9G100,BOSN,ELC,ISS,MAT,MED,MLES,MSSD 
MSSE,MSSR,OSS,WEPS 
 

Brief Job Description:

The Manager V is selected by and reports to the Director of Medicaid CHIP Data Analytics (MCDA), within the Office of Data, Analytics, and Performance (DAP). The Manager V performs highly advanced (senior-level) management work overseeing the daily operations and activities of the MCDA Data Management team within DAP. The Manager V of the Data Management team is responsible for establishing and implementing strategic goals and objectives; developing guidelines, procedures, policies, rules, and regulations; developing schedules, priorities, and standards for achieving goals; coordinating and evaluating program activities and strategies for more effective database administration operations and planning; providing for the efficient and effective storage, retrieval, customization, and archiving of data to ensure integrated database systems; planning, developing, and implementing database policies and procedures; and maintaining and verifying data integrity. Duties also include presenting to program staff and executive leadership and serving on workgroups and committees to coordinate and develop Medicaid CHIP policy standards related to data management, data quality, and data integrity. Plans, assigns, and supervises the work of Medicaid CHIP Data Management team staff. Works under limited supervision, with extensive latitude for the use of initiative and independent judgment. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. 

Essential Job Functions (EJFs):

Serves as the manager and plans, assigns, monitors, and oversees the work of the MCDA Data Management team. Ensures coordination and collaboration of unit activities with Medicaid CHIP and HHSC programs, HHSC data center staff, governmental agencies, stakeholder organizations, researchers, and other members of Medicaid and CHIP Services (MCS) and DAP. Oversees the coordination and participation in special assignments and projects relating to information systems and data collection. Performs other duties necessary to achieve the mission of DAP. (30%)

Provides consultation and assistance to MCDA, Medicaid CHIP staff, DAP, and HHSC staff to better understand business needs related to information systems and data collection and to develop methods and strategies for efficient querying of the data and in data extraction for analysis and reporting. Coordinates with contractors and data center staff to troubleshoot and resolve functional and performance issues encountered in production, development, and test environments. (25%)

Oversees the development and timely completion of database, data management, and information systems solutions and recommends appropriate changes and improvements. Ensures alignment with agency-wide data governance practices and policies. Represents the department at meetings, workgroups or committees as assigned. Facilitates meetings with MCS or DAP stakeholders at various levels. Acts as Project Manager for critical projects as needed. (25%)

Oversees the development and implementation of strategic goals and objectives, standards and processes and establishment of metrics and assessments to improve data governance and ensure the integrity of MCDA database environment. Evaluates existing policies and procedures, and recommends new policies or changes as needed. Oversees the development of technical policies, procedures, manuals, and standards for the team. Oversees analysis, implementation, and documentation of existing policies and procedures, and recommends changes as needed. Reports and presents recommendations for the development and improvement of data management.  (10%)

In collaboration with DAP leadership, oversees and plans compliance with policies, procedures, regulations, and statutes related to data integrity and confidentiality, and takes corrective action as needed. (10%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

Local, state, and federal laws and regulations.

Programs and services provided by HHS agencies. Knowledge of patient level health and demographic data (e.g., Census, Vital, Medicaid, and CHIP data).

Data systems and applications used by HHS agencies.

Data analysis techniques. Knowledge of scientific research methods, statistical techniques, mathematics, geographical concepts and their application to data analytics.

Computer programming principles, spreadsheet macros, and database design.

Database design, querying and reporting tools.

Skill in:

Database management and querying.

Transforming and loading datasets into database systems.

Using SAS, SPSS, SQL, ACCESS, Business Objects or other statistical and database management software.

Database management and querying.

Transforming and loading datasets into database systems.

SQL scripting.

Using scripting languages, such as Visual Basic, Python, PowerShell, or similar language to automate tasks.

Effective oversight to include planning, development and implementation of systems and processes.

Communicating with all levels of staff with varying degrees of technical knowledge.

Ability to:

Direct, manage, coordinate, and organize department activities, and establish goals and objectives that support the department's goals and objectives.

Devise solutions to administrative, operational, and technical problems.

Establish and maintain effective working relationships with all levels of staff.

Prepare concise reports.

Review, analyze, and execute organizational plans.

Plan, organize, and conduct data analytic projects.

Work in a team and to communicate effectively.

Develop and interpret statistical data charts, maps, and tables.

Interpret and publish data analytic findings.

Exercise independent judgment and show initiative.

Maintain detailed and organized documentation of data analytic projects.

Train, lead, assign, and prioritize staff workloads.

Communicate effectively and professionally both orally and in writing.

Analyze complex data systems and issues and develop enhancements or recommendations for improvement.

Research, develop and evaluate policies, processes, and procedures, and to implement them.

Provide excellent customer service and demonstrate diplomacy in dealings with others.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Graduation from an accredited four-year college or university with major coursework in computer science, information technology, or a related field. Direct data/database management experience may be substituted for education on a year-for-year basis.

2 years in a managerial, supervisory, team lead, or equivalent role is required.

3 years’ experience in a field related to the agency program is preferred.

Experience in database development and management is required.

Skill in SQL scripting is required.

Work and experience with collection, analysis, and dissemination of data related to Medicaid and CHIP is preferred.

Employment application will illustrate effective and accurate written communication skills.

Additional Information:

N/A

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.