Manager V

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Job Description

Position oversees and directs daily operations for the Procurement and Contracting Services (PCS), Services Procurement Support Staff and reports directly to the Deputy Associate Commissioner of Services. Work involves establishing goals and objectives, guidelines, procedures, and policies and to ensure compliance with federal and state laws, rules, and regulations. Assists in managing the procurement support staff who coordinate the review of procurement documents, entry of contract records, funding requisitions, reviewing and uploading procurement files and managing vendor checks. Works under the general direction of the Director with extensive latitude for the use of initiative and independent judgment.

This position is required to come into the office at least three days per work week. Telework availability is subject to agency policy and procedure.

 Essential Job Functions:

(60%) Manages the daily operations of the procurement support staff to ensure accuracy and timeliness of procurement files uploaded to System of Contract Operation and Reporting (SCOR), processing contract records within CAPPS Financials and performing timely vendor checks. Plans, assigns, and supervises the work of the assigned staff to ensure tasks are completed in a timely and efficient manner. Plans, develops, and approves schedules, priorities, and standards for achieving goals and objectives for the delivery of support services. Participates in strategic planning for PCS, and develops goals, objectives, action plans and tools to monitor and document progress. Manages/allocates resources.

(15%) Provides direction, guidance and identifies processing related issues and works with purchasers, management, requesters, subject matter experts, other agency staff, and stakeholders to manage and resolve issues; responds to phone and e-mail inquiries from requesters and other staff in a timely and customer service-oriented manner. Analyzes information to keep management informed. Evaluates activities, operations, and production issues. Designs and implements process improvement activities for the procurement support team.

(15%) Monitors the workload and makes recommendations for appropriate changes to improve service delivery methods and outputs. Ensuring compliance to the timelines associated with uploading specific procurement methods. Provides written procedures to guide staff and creates performance standards for evaluation and reward of staff performance. Assesses staff performance, resolves performance problems, and recognizes exceptional performance.

(5%) Performs related duties as assigned. Includes planning and participating in special projects, preparing special correspondence or reports, analyzing data, and compiling statistical reports or surveys using Word and Excel or other word-processing and spreadsheet applications. Participates on projects, committees, task forces and work groups as required. Research special projects and prepares reports related to procurement files. Represents PCS in both internal and external meetings and conferences regarding procurement activities.

(5%) Attends work on a regular and predictable schedule in accordance with agency leave policy. Performs other duties as assigned including participate and/or serve in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.

Registrations, Licensure Requirements or Certifications:

Certified Texas Contract Developer – CTCD Certification must be acquired within 6 months. 

Knowledge Skills Abilities:

Knowledge of federal and state laws, rules, policies, procedures related to state procurement; automated contract information systems; general bidding processes and other state procurement procedures; and principles of management and supervision of personnel.

Skills in management principles and practices project management and prioritization; problem solving and conflict resolution computer software including, but not limited to Excel, Access, CAPPS Financials, SCOR, and other governmental financial or human resources applications.

Ability to make independent and sound technical judgment and to analyze new situations when they are encountered; assess, interpret, and communicate financial information; make recommendations to address financial issues; effectively communicate in writing and verbally; deal effectively with diverse groups and individuals and to maintain effective working relationships; organize workload and set priorities; and to work as part of a team.

Ability to assign and/or oversee the work of others.

Ability to effectively train others.

Must be detail oriented.

Must be able to work in a fast-paced work environment with competing priorities.

Must provide customer service excellence.

Ability to manage staff performance and purchasing activities.

Ability to establish goals and objectives; develop work plans, policies, and procedures; implement and evaluate processes and outcomes.

Ability to logically assemble and evaluate information.

Ability to communicate clearly, both verbally and in writing

Initial Screening Criteria:

Three (3) or more years progressive experience in a State of Texas purchasing position or four (4) or more years progressive experience in a city, county, municipal district, other state, or federal purchasing position. One year of supervisory or team lead experience. Education in a related field can be substituted on a year for year basis up to two (2) years. Combinations of work experience specified above will be considered. Experience with the use of automated systems/databases. Certified Texas Contract Developer – CTCD preferred. Certified Texas Contract Manager – CTCM preferred.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.