Management Analyst Specialist

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Management Analyst Specialist 
Job Title: Management Analyst I 
Agency: Health & Human Services Comm 
Department: Transformation and Innovation 
Posting Number: 10463 
Closing Date: 11/06/2025 
Posting Audience: Internal and External 
Occupational Category: Business and Financial Operations 
Salary Group: TEXAS-B-19 
Salary Range: $4,020.33 - $5,000.00 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations: Austin 
MOS Codes: 0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X 
641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS 
 
 

Brief Job Description:

The Management Analyst I reports to the Director of the Continuous Improvement Programs Division (CIPD) in the Office of Transformation and Innovation (OTI) and serves as a specialist, ensuring efficient operations, coordination, streamlined processes, and transparent communication within the division. The Management Analyst I supports the director and is responsible for scheduling CIPD training and events, assisting with logistics, conducting research, analyzing data, developing presentations, and maintaining division-wide transparency. The position supports training administration, maintains SharePoint resources, provides editorial support, and ensures information is shared across CIPD. The Management Analyst I has exceptional written communication skills, including the ability to draft, edit, and proof high-quality business documents, reports, and presentations that meet professional and organizational standards for clarity, accuracy, and impact. The Management Analyst I works closely with CIPD leadership, collaborates with leaders across OTI, and may assist with preparing reports or materials for the Deputy Executive Commissioner (DEC) as directed.

Essential Job Functions (EJFs):

Scheduling, Planning, and Logistics (20%)

• Leads scheduling, planning, and logistical coordination for CIPD training, meetings, and events.
• Ensures seamless operations and communication with division leadership, directors, managers, and stakeholders.

Training Program Administration (20%)

• Coordinates all CIPD training and workshops.
• Provides scheduling, logistical assistance, stakeholder communication, and technical support.
• Provides production support for virtual training, including creating Microsoft Teams webinars and breakout rooms, monitoring the chat and participant questions, managing polls, and distributing training materials.
• May assist with delivering or co-facilitating training sessions, as needed.

Standardization (15%)

• Assist with the standardization of CIPD processes across all CIPD teams.
• Ensures reporting methods are consistent and standardized across CIPD teams.

Research, Data Analysis & Reporting (15%)

• Conducts research, gathers credible sources, and analyzes operational and training data.
• Uses Microsoft Suite, including Power BI and other available data visualization tools, to build and maintain dashboards, reports, and presentations to support leadership decision-making.
• Assists with compiling and formatting reports or materials for the DEC as directed.
• Supports automation and efficiency initiatives using Power Automate and/or Power Apps where appropriate.

Presentation & Graphic Design (10%)

• Creates presentations, visuals, and reports in PowerPoint and Canva for leadership, training, and stakeholder engagement using applicable style guides and templates.
• Ensures professional design and accessibility.

Proofreading, Copy Editing & Document Review (10%)

• Reviews documents, reports, and presentations created by CIPD staff.
• Ensures accuracy, clarity, and alignment with OTI and agency standards.

Knowledge & Resource Management (5%)

• Maintains OTI Training SharePoint sites and related resources.
• Ensures content is accurate, updated, and accessible.
• Assists the division director with drafting and maintaining CIPD standard operating procedures (SOPs), policies, and process maps.
• Supports knowledge-sharing through automation or app solutions when appropriate.

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

• Knowledge of training coordination, logistics, and virtual learning platforms.
• Knowledge of accessibility standards and practices for documents and presentations.
• Knowledge of continuous improvement and change management principles at a high level.

Skill in:

• Skill in the use of the Microsoft Suite, and Canva.
• Skill in research, data collection, analysis, and reporting methods.
• Skill in training coordination, logistics, and virtual learning platforms.
• Skill in standardized operational practices and process improvement concepts.
• Skill in SharePoint site management and content organization.
• Skill in presentation design and use of presentation software.
• Skill in writing, proofreading, and copyediting business reports and other document types.

Ability to:

• Ability to organize work, prioritize multiple projects, and meet tight deadlines.
• Ability to present confidently to groups, including senior executives.
• Ability to act as a central hub of information, ensuring cross-team transparency and collaboration.
• Ability to exercise initiative, sound judgment, and independent decision-making.
• Ability to solve problems creatively and recommend innovative solutions.
• Ability to foster trust, cooperation, and alignment within teams and with leadership.
• Ability to maintain professionalism and discretion when assisting with reports and presentations for the DEC and other executives.
• Ability to assist with facilitating training sessions in support of division programs when needed.
• Ability to contribute to division planning efforts by preparing materials, coordinating activities, and tracking progress.
• Ability to translate processes into clear, structured documentation promoting consistency and transparency.
• Ability to learn new software and continuous improvement tools, such as Power Platform and Power Automate.

Registrations, Licensure Requirements or Certifications:

• Lean Six Sigma or change management certification - (preferred)
• OTI Continuous Improvement Academy Level I certification within six months of employment - (required)

Initial Screening Criteria:

• Experience in project coordination, data analysis, continuous improvement, process improvement, or program support is required. Graduation from an accredited four-year college with a bachelor’s degree in a related field from an accredited university is preferred. Education may substitute for expereience on a year-for-year basis.
• At least one year of full-time professional experience working within state government or a public agency, preferred. 
• Expereience in Microsoft Office (Word, PowerPoint, and Excel) is required.

Additional Information:

You must meet the minimum initial screening criteria to be considered. You should not apply if your application does not clearly show you meet the initial screening criteria. You must fill out the application in its entirety. Incomplete applications will not be accepted.

Strong preference will be given for experience in Texas Health and Human Services.  

This is a hybrid position. The successful candidate will be required to be in the office three days per week. In addition, staff may meet in person for special projects and functions. In-office requirements may change depending on the direction of executive leadership.

Only applicants who are interviewed will receive written notification of selection results.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.