License & Permit Specialist V

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Functional Title: License & Permit Specialist V 
Job Title: License & Permit Specialist V 
Agency: Health & Human Services Comm 
Department: Professional Cred Enfmnt 
Posting Number: 7860 
Closing Date: 08/21/2025 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Group: TEXAS-B-20 
Salary Range: $6,101.34 - $6,101.34 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:  
MOS Codes: 0100,0111,0170,3F5X1,PERS,SN,YN,YNS 
 
 
 

Job Description: License & Permit Specialist V - Serves as the Lead Specialist and subject matter expert for the Screening and Analysis Unit (SAU). Performs advanced (senior-level) licensing and permitting work. Work involves overseeing the receipt and review of license and permit applications; ensuring compliance with applicable policies, administrative codes, and state statutes. Manages the assignment of licensing application to SAU staff. Performs initial reviews and determination as to whether applicants meet the criteria for licensing or if there is sufficient evidence to support denial/revocation.  Provides guidance assistance and staff tutoring. Serves as liaison between management, the regions, other Health and Human Services Commission (HHSC) departments, and licensed providers and agencies. Responds to inquiries and testifies at hearings. Establishes and maintains procedures, and tracking logs of Screening and Analysis activities. Trains, leads, and prioritizes the workload of others. May supervise the work of others. Works under limited supervision with moderate latitude for the use of initiative and independent judgment. Performs special projects as assigned.   

Essential Job Functions: Oversees the receipt and review of license and permit applications, revisions, and renewals. SAU workload, ensures Licensing applications are assigned and completed within the specified due date (50%). Reviews applications for licenses and permits and ensures compliance with administrative codes, state statutes, and agency policies and procedure, evaluates and tracks applications and responses to notices of deficiency (20%). Makes queries into an automated system to retrieve information. Reviews survey reports for compliance with minimum requirements and applicable federal and state laws, regulations, and interpretations. Provides administrative and technical assistance related to license and permit requirements to the general public, agency staff, and government and elected officials. (15%) Communicates on a complex level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. Testifies at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. (15%) Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. May assign and/or supervise the work of others.  

Knowledge Skills Abilities:  Current Regulatory experience. Knowledge of nursing, assisted living, adult day care, intermediate care and home and community support services licensure rules and regulations preferred; Knowledge of local, state, and federal laws and practices related to the regulatory program area. Experience with the SALESFORCE, ASPEN, CLEAR, iQies, and other internal databases is preferred; experience with Microsoft Suite, Microsoft Word; Skill in communicating effectively, verbally and in writing, with all levels of staff, as well as the ability to establish and maintain effective working relationships. Ability to analyze and operationalize information into policies and procedures as needed and ability to develop, evaluate, and interpret the policies, procedures, standards and legislation with enforcement program requirements.  Experience in analyzing reports reviewing deficiencies, violations and case histories. Experience compiling reports and analyzing data. Experience conducting research. Experience gathering statistics, analyzing information and identifying trends.    

Registration or Licensure Requirements:

None

Initial Screening Criteria: Graduation from a two-year college or equivalent is generally preferred. Applicable experience and education may be substituted for one another. Experience developing/interpreting policies, rules, standards, or regulations required. Experience in providing detailed written information to individuals or entities and experience in working in or with teams; Experience in providing training and technical assistance to individuals.   

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.