Investigator VI

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! 

Investigator VI (Long-term Care Regulation)  

Investigator VI – Starting Market Rate Salary $75,827.44 

 
As part of a collaborative team of public servants, an investigator protects residents’ health and safety by conducting on-site inspections and investigations in Texas long-term care facilities (nursing homes, assisted living facilities, and day activities and health services sites) to assess their compliance with state and federal laws and rules. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different facilities within a region. In this front-line field position, an investigator is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility, remedies to correct those deficiencies, and narrative to support regulatory determinations. Must meet certain professional qualifications – see below for details. 

To watch a brief video showing the vital work long-term care surveyors do every day, please click here: https://www.youtube.com/watch?v=OSfRR_lU23s=_blank>Link Title 

The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas.

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! 

Investigator VI (Long-term Care Regulation)  

Investigator VI – Starting Market Rate Salary $75,827.44 

 
As part of a collaborative team of public servants, an investigator protects residents’ health and safety by conducting on-site inspections and investigations in Texas long-term care facilities (nursing homes, assisted living facilities, and day activities and health services sites) to assess their compliance with state and federal laws and rules. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different facilities within a region. In this front-line field position, an investigator is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility, remedies to correct those deficiencies, and narrative to support regulatory determinations. Must meet certain professional qualifications – see below for details. 

To watch a brief video showing the vital work long-term care surveyors do every day, please click here: https://www.youtube.com/watch?v=OSfRR_lU23s=_blank>Link Title 

The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuityas well as 401(k) and 457 Programs  under the Employees Retirement System of Texas.  

Essential Job Functions:

Under the direction of a program manager, an investigator VI conducts on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys in facilities to determine compliance with federal and state health and safety regulations. 

Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve issues or complaints in Texas long-term care facilities.  

Conducts exit conferences with facility staff regarding findings and can assist in developing a plan to correct deficiencies.  

Completes inspection or survey reports detailing deficiencies, recommended remedies, and narrative to support regulatory findings. 

Visits long-term care facilities to verify correction of previously cited regulatory violations. 

Performs quality assurance reviews of documents prepared by others; for example, publications, assessments, reports.  

Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. 

Registrations, Licensure Requirements or Certifications: 

Must successfully obtain Surveyor Minimum Qualification within the first year of employment.  

Current license or registration as a nurse, social worker, respiratory therapist or dietician preferred.  

Knowledge, Skills and Abilities:

Knowledge of acceptable professional standards of patient care. 

Skilled in conducting investigations to verify compliance. 

Ability to interpret policies, procedures, and regulations. 

Ability to multi-task and track multiple activities with competing priorities. 

Ability to work independently. 

Ability to use the computer for writing reports. 

Ability to exercise professional judgment and reach sound decisions. 

Ability to integrate complex regulatory concepts, procedures, and processes. 

Ability to operate personal computers and software. 

Initial Screening Criteria:

Graduation from an accredited four-year college or university. Experience may be substituted for the required education on a year-for-year basis.  

Experience in regulatory services preferred. 

Experience in writing detailed reports. 

Experience operating personal computers and software. 

Experience conducting investigations preferred. 

Additional Information:

Flexibility in work hours required for this position. Job requires 80% travel, with most travel during the day. However, some overnight and weekend travel is required, as well as occasional on-call duties for emergencies or high-priority situations in facilities. Must have reliable transportation.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form