Investigator IV

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Investigator IV 
Job Title: Investigator IV 
Agency: Health & Human Services Comm 
Department: SUDCU Investigtr/Inspectr-HCP 
Posting Number: 11343 
Closing Date: 12/01/2025 
Posting Audience: Internal and External 
Occupational Category: Protective Services 
Salary Group: TEXAS-B-20 
Salary Range: $5,368.08 - $6,779.25 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework:  
Travel: Up to 75% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:  
MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 
351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN 
MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 
 

Brief Job Description:

This position reports to the Substance Use Compliance Group Manager and requires professional competence conducting investigations of reported or suspected violations of statutes, rules, regulations, and standards or procedures. It also requires competence in evaluating evidence, preparing investigative reports, reviewing substance abuse and opioid treatment program policies and procedures, physical plant environments, personnel files, client records and other related documents to determine compliance with facility licensing rules and related statutes. This position is also responsible for creating complex investigation reports based on findings of noncompliance, referring facilities to the Enforcement Review Committee for administrative action consideration; coordinating and providing organizational, clinical and licensing expertise to facility licensure applicants, licensees, and the public. May assist in training Substance Abuse Compliance Inspectors/Investigators, and may supervise Inspectors/Investigators during the training process. Performs other duties as assigned. Works under moderate supervision with extensive latitude for the use of initiative and independent judgement. Travels statewide as needed in the performance of this job.     

Essential Job Functions (EJFs):

EJF 1: Conducts investigations across the state of Texas of alleged violations of statutes, standards, rules, regulations, or procedures. Identifies, gathers, and examines complex records of individuals and organizations. Examines and analyzes financial records of entities. Conducts interviews of facility personnel, clients, and others as needed during the course of an investigation, and obtains written statements. (40%) 

EJF 2: Creates complex investigation reports based on findings of non-compliance using Word, Excel, and other software applications as needed. Composes, edits, and proofreads reports and technical documents for work activities. Utilizes Outlook in communicating and planning tasks. Provides organizational, clinical and licensing expertise to licensees and other interested parties. (40%) 

EJF 3: Plans, coordinates and schedules investigations ensuring efficiency in travel time and costs with supervisory personnel. Prepares travel request, vouchers, and related documents and reports. Maintains and updates timekeeping data, investigation data systems. (10%) 

EJF 4: Testifies at informal conferences, enforcement meetings and hearings. Assists other regulatory and enforcement staff as needed. Attends and participates in educational workshops, conferences, and trainings when available. (10%) 

Knowledge, Skills and Abilities (KSAs):

Knowledge of substance use disorder treatment modalities, professional licensing standards for Licensed Chemical Dependency Counselor, Counselor Intern, and Certified Sex Offender Training.

Knowledge of investigative principles, techniques, procedures, and rules of evidence. 

Skill in using a personal computer and software such as Microsoft Word, Excel, Office, Outlook, and databases.

Skill in composing clear and concise reports based on findings of non-compliance of rules and statutes, interviews, statements and evidence. 

Ability to plan, organize and conduct investigations.

Ability to conduct investigations, interviews, and gather facts and evaluate findings.

Ability to conduct investigations of licensed facilities to determine compliance with statutes, rules, and regulations. Ability to interpret and accurately apply statutes, standards, rules, and regulations.

Ability to evaluate situations and make sound decisions and judgements.

Ability to work both independently and as part of a team.

Ability to testify in legal and administrative proceedings.

Ability to deal tactfully and diplomatically with individuals.

Ability to communicate effectively verbally and in writing.

Registrations, Licensure Requirements or Certifications:

None. 

Initial Screening Criteria:

Experience in administrative law, legal principles, investigative techniques, or interviewing techniques. Experience of substance use disorder or narcotic treatment modalities. 

Licensed Chemical Dependency Counselor (LCDC), or equivalent preferred but not required. 

Additional Information:

Extensive travel throughout the State of Texas. Applicant must possess a current, valid Texas Driver’s License at time of interview. Applicant must maintain a current, valid Texas Driver’s License throughout course of employment. 

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.