IT Invoicing Coordinator

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Functional Title: IT Invoicing Coordinator 
Job Title: Program Specialist IV 
Agency: Health & Human Services Comm 
Department: IT Proc.Cont.Supp DSHS 4.2.5 
Posting Number: 9701 
Closing Date: 11/25/2025 
Posting Audience: Internal and External 
Occupational Category: Business and Financial Operations 
Salary Group: TEXAS-B-20 
Salary Range: $4,263.16 - $4,600.00 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework:  
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations:  
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

Brief Job Description:

The IT Invoicing Coordinator (Program Specialist IV) reports to the director of IT Requisition Entry, Invoicing, and Staff Augmentation (REI) within the IT Administration and Finance (ADM FIN) Acquisitions and Policy Operations department. The position is responsible for ensuring timely and accurate processing of invoices. Work includes being the subject matter expert for assisting team members with the handling of incoming invoices from arrival to payment. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Prepares, reviews, and evaluates invoices for payment.  Performs quality assurance check to ensure requirements are met and data is accurate. Conducts detailed, complex research and analysis of invoice issues. Prioritize invoices according to cash discount potential and payment terms. Ensures complete, accurate data is gathered for each invoice assignment, verifying all IT-related invoices through the Centralized Accounting Payroll/Personnel System (CAPPS) database system in accordance with guidelines, rules, policies, and laws. (35%)

Provides high-level technical assistance to staff and external customers by interpreting guidelines, policies and procedures related to the IT invoices. Responds to inquiries and requests within unit established timeframes. Accurately interprets and applies regulations to specific situations. Maintains knowledge of applicable rules and regulations. Establishes and maintains effective working relationship with internal and external staff. (25%)

Engages in complex issues related to billing, invoice, and payment issues for the IT division. Develops, recommends, and implements appropriate financial action to resolve IT-related billing and invoice problems. Identifies issues, makes recommendations and resolves invoice problems in coordination with IT policies, procedures, and the Prompt Payment Act. Collaborates with IT division staff, other program areas, and external stakeholders. Reviews, analyzes and responds to escalations and inquiries made by various sources. Determines alternatives to comply with regulations while meeting agency business needs. Ensures timely communication and escalates issues to the team lead and manager of incidents which could be problematic to staff, the department, or the agency. (20%)

Provides, exchanges, and verifies financial information through a variety of methods. Reviews, analyzes, evaluates, and responds to agency generated reports. Prepare ad-hoc reports, make presentations. Reports summarized sources of information and documents assumptions based on information gathered. (15%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of state laws and regulations governing state purchasing laws and regulations relevant to invoice processing and the Texas Prompt Payment Act.

Knowledge of accounting, finance, auditing, or budgeting is preferred.

Knowledge of principles and practices of public administration, public sector management, and providing services.

Skill in establishing and maintaining effective working relationships.

Skill in customer service and communicating verbally and in writing with all levels of agency staff.

Skill in using computer software, including but not limited to Microsoft Outlook, Excel, Word, PowerPoint, and SharePoint.

Ability to follow oral and written instructions.

Ability to gather, assemble correlate and analyze facts.

Ability to devise solutions to work related problems.

Ability to prepare concise, accurate, and reliable reports.

Ability to work independently to plan, organize, prioritize, and execute work.

Ability to produce accurate, high-quality results.

Ability to work under pressure and successfully manage multiple overlapping deadlines

Registrations, Licensure Requirements or Certifications:

Not Applicable.  

Initial Screening Criteria:

Preferred experience in written and oral communication.

Required experience using Microsoft Office applications such as Microsoft Word, PowerPoint, Excel, SharePoint, or similar products.

Required experience working under pressure and successfully manage multiple overlapping deadlines.

Additional Information:

Telework may be available based on performance, compliance with the agency's telework policy, and business requirements. Telework arrangements are subject to adjustment and change based on policy and operational requirements.

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.