IT Infrastructure Project Manager

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: IT Infrastructure Project Manager 
Job Title: Project Manager IV 
Agency: Health & Human Services Comm 
Department: Data Center Ops DSHS COVID 
Posting Number: 9627 
Closing Date: 12/24/2025 
Posting Audience: Internal and External 
Occupational Category: Computer and Mathematical 
Salary Group: TEXAS-B-26 
Salary Range: $6,377.50 - $10,785.83 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework:  
Travel:  
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:  
MOS Codes: 2611,8058,8060,8848,16KX,1D7X1,32EX,3D0X4,611X,612X,63A,63AX,641X,712X,8K000,BU,CE,EA,SEI16 
 
 
 

The role involves providing analysis of business requirements and project management support for the Shared Technology Services (STS) Data Center Services (DCS) program, specifically for customers at Texas Health and Human Services (HHS) and Texas Department of State Health Services (DSHS).

The IT Infrastructure Project Manager is responsible for overseeing DCS IT projects that include managing service requests, transformations and migrations, hardware and software refreshes or upgrades, application development/maintenance requests, as well as enterprise project workstreams that impact HHS and DSHS systems and customers.

Key responsibilities include coordinating systems analysis across various agency technical teams and DCS vendors to gather, develop, and document business requirements for project deliverables. The individual will lead workstreams to implement platforms, which involves soliciting reviews and approvals for solution designs, funding, server setups, user acceptance testing, and addressing any issues which arise. After implementation, post-implementation support will be provided to diverse technical and managerial project teams using DCS processes and tools.

Additionally, the role may involve non-DCS IT initiatives as assigned. This position may also include assigning, mentoring, or supervising the work of others, including DCS service providers and agency resources. The individual will work with minimal supervision and will have significant latitude to use initiative and independent judgment.

The individual is expected to perform related tasks as assigned and must attend work regularly with a predictable schedule, adhering to agency leave policies. They may also manage the efforts of multiple project participants. 

Must be willing to work onsite at an Austin, TX HHS office three (3), or more, days per week.

Essential Job Functions (EJFs):

Responsible for overseeing, coordinating, gathering and analyzing
the development and documentation of user and system
information and technical requirements. Performs and coordinates
technical analysis, across agency technical teams, as required to
implement project directives. – 25%

Provides IT infrastructure business requirement analysis and/or
project management support for Data Center Services (DCS)
program for HHSC and DSHS customers. Responsible for DCS
IT infrastructure projects spanning requests for service,
transformations and migrations, hardware and software refreshes
or upgrades and Enterprise project work-streams affecting HHSC
and DSHS systems and customers. – 25%

Reviews, compiles and distributes project artifacts to stakeholders,
project teams and management as required. – 20%

Provides assistance to developers, systems analysts, or customers
on DCS processes and tools; and provides support to users of the
DCS program, including escalating issues as needed. – 25%

Other additional duties as assigned – 5%

Knowledge, Skills and Abilities (KSAs):

• Knowledge of Project Management and/or Business Analysis experience through demonstrated work experience in successful large IT projects within the last seven (7) years.
• Ability to engage in in strategic planning, leadership and resource management demonstrated through three (3) years of professional experience.
• Ability to provide complex quality assurance consultation to, or oversight of, projects, assignments or special initiatives demonstrated by three (3) years of professional experience.
• Skill in Project Management demonstrated through five (5), recent, years of work experience in large IT projects.
• Skilled in using Microsoft’s suite of products (i.e.., Project, Excel, Word, Outlook) to communicate, plan, project, track and report successfully on IT projects demonstrated through Ten (10) years of prior work experience.

Registrations, Licensure Requirements or Certifications:

• Current ITIL Foundations Certification is required and/or must be obtained within the first six (6) months.
• PMP and/or BA Certification preferred.

Initial Screening Criteria:

• Bachelor’s or higher degree from an accredited college in Computer Science, Information Systems, Business, or a related field, is required. Work experience in the IT field may be substituted year for year for the education requirement.
• Seven (7) years of progressively responsible Project Management and/or Business Analysis experience in large IT projects within an enterprise is required.

Additional Information:

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources 

• Selected candidates must be legally authorized to work in the U.S. without sponsorship.

• Selected candidate must be willing to work from an HHS office located in Austin, designated by the hiring manager. 

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.