IT APD Team Manager

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Brief Job Description:

The Manager IV reports to the Director of Information Technology (IT) Compliance and Planning. Working under minimal supervision with considerable latitude for the use of initiative and independent judgment, the Manager IV performs advanced (senior-level) managerial work administering daily operations and activities for the Advanced Planning Document (APD) Coordination team in support of social service programs such as Texas Medicaid and CHIP programs. One of the primary responsibilities includes routinely interacting and collaborating with program staff and IT representatives as well as agency federal partners such as the Centers for Medicare and Medicaid Services (CMS), Department of Agriculture (USDA)/Food and Nutrition Service (FNS) (USDA/FNS) and Administration for Children and Families (ACF). This position is responsible for managing the daily activities of staff on the APD Coordination team.  Communicates performance expectations to staff, arranges for appropriate and available resources for staff, monitors staff activity and performance, and holds staff accountable for achieving expectations. Counsels, disciplines, and recommends resolution for employee problems. Oversees staff schedules, including approval of leave. Interviews job applicants and makes hiring recommendations and assists in training new personnel. Other responsibilities include leading, planning, managing, reporting, and directing APD Coordination team activities. Provides leadership and direction that fosters teamwork, professional collaboration, and a spirit of partnership with leadership, division staff and key customers and stakeholders. Manages activities of staff instituting a culture of superior customer service and quality products. Oversees the establishment of goals and objectives. Develops and approves priorities, and standards for achieving goals. Oversees staff development plans and activities. Plans, assigns, measures, and supervises the work of others. The Manager IV position participates in the preparation of financial information for use in APD submissions. Evaluates Federal Financial Participation (FFP) levels and determine the appropriate allocation of project resources at those levels. Gathers expenditure information from various sources and tracks expenditures against cost models to identify discrepancies.  Monitors ongoing project and operational financial data. Maintains records of all financial data, both historical and in flight, and reports on funding allocations to internal stakeholders and federal partners. This position manages process improvement, oversees the development of, and institutes the measurements, guidelines, procedures, policies, rules, and key performance indicators. Monitors compliance with policies and procedures. Plans, implements, coordinates, monitors, and evaluates policies and procedures. Monitors state and federal rules, regulations, and reporting requirements for APDs. Evaluates policy and procedure changes, determining impact and identifies areas of needed change, makes recommendations and implements the change. This position is classified as a fulltime position (40 hours a week). Work outside of regular hours may be required. Performs other duties as assigned.

Essential Job Functions (EJFs):

Manages the daily activities of staff on the APD Coordination team.  Communicates performance expectations to staff, arranges for appropriate and available resources for staff, monitors staff activity and performance, and holds staff accountable for achieving expectations. Counsels, disciplines, and recommends resolution for employee problems. Oversees staff schedules, including approval of leave. Interviews job applicants and makes hiring recommendations and assists in training new personnel.

Provides leadership and direction that fosters teamwork, professional collaboration, and a spirit of partnership with leadership, division staff and key customers and stakeholders. Manages activities of staff instituting a culture of superior customer service and quality products. Oversees the establishment of goals and objectives. Develops and approves priorities, and standards for achieving goals. Oversees staff development plans and activities. Plans, assigns, measures, and supervises the work of others.

Participates in the preparation of financial information for use in APD submissions. Evaluates Federal Financial Participation (FFP) levels and determine the appropriate allocation of project resources at those levels. Gathers expenditure information from various sources and tracks expenditures against cost models to identify discrepancies.  Monitors ongoing project and operational financial data. Maintains records of all financial data, both historical and in flight, and reports on funding allocations to internal stakeholders and federal partners.

Manages process improvement. Oversees the development of, and institutes measurements, guidelines, procedures, policies, rules, and key performance indicators. Monitors compliance with policies and procedures. Plans, implements, coordinates, monitors, and evaluates policies and procedures. Monitors state and federal rules, regulations, and reporting requirements for APDs. Evaluates policy and procedure changes, determining impact and identifies areas of needed change and makes recommendations and implements the change. Identifies areas of needed change and makes recommendations to improve operations.

Prepares monthly management reports and APDs that are submitted to federal partners. Reviews and approves documents and reports for executive leadership developed by employees to ensure content is accurate, correct, and of professional quality and appearance.

Responsibilities includes routinely interacting and collaborating with program staff and IT representatives as well as agency federal partners such as the Centers for Medicare and Medicaid Services (CMS), Department of Agriculture (USDA)/Food and Nutrition Service (FNS) (USDA/FNS) and Administration for Children and Families (ACF).

Provides technical assistance and expertise to stakeholders regarding questions related to APDs. Develops and implements quality assurance techniques for evaluating ADPs and ensuring documentation is compliant with established policies.

Knowledge, Skills, and Abilities (KSAs):

Knowledge of enhanced federal funding requests, advanced planning documents, and collaborating with federal agencies.

Knowledge of effective management principles.

Knowledge of enhanced federal funding and the creation, development and submission of APDs.

Knowledge of planning, organizing and writing techniques.

Knowledge of quality assurance.

Skill in effective organization and supervisory management skills.

Skill in leading a team.

Skill in effective team facilitation skills.

Skill in effective listening.

Skill in effective verbal and written communication and presentation skills.

Skill in process identification and improvement.

Skill in monitoring and analyzing budgets.

Skill in coordinating and solving problems.

Skill in advanced writing and analytic skills.

Skill in managing and coordinating multiple and competing priorities.

Ability to devise solutions to administrative problems.

Ability to communicate effectively (verbal and written). 

Ability to work with federal agencies such as the Centers for Medicare and Medicaid Services

Ability to supervise the work of others.

Ability to analyze, coordinate and solve complex problems.

Ability to organize and prioritize workload and meet deadlines.

Ability to work in a team environment.

Registrations, Liensure Requirements or Certifications:

N/A

Initial Screen Criteria:

Bachelor’s degree in public administration or related field from an accredited four-year college or university. Minimum of 5 years of relative work experience may substitute for required education.

Minimum of five years of full-time experience performing supervisory or managerial work.

3 years of experience in SNAP, TANF and Medicaid policy and procedures.

Experience working with federal agencies such as the Centers for Medicare and Medicaid Services.

Additional Information:

N/A

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.