Health Care Regulation Policies and Rules Director II

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Health Care Regulation Policies and Rules Director II 
Job Title: Director II 
Agency: Health & Human Services Comm 
Department: HCR - Program Operations-HCP 
Posting Number: 9310 
Closing Date: 10/03/2025 
Posting Audience: Internal and External 
Occupational Category: Management 
Salary Group: TEXAS-B-27 
Salary Range: $10,673.02 - $11,864.50 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:  
MOS Codes: 8003,8040,8041,8042,10C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0 
97E0,SEI15 
 
 

Brief Job Description:

If you want to be part of a culture that values people, teamwork, and meaningful work, this is the job for you!

The Texas Health and Human Services Commission (HHSC) seeks a highly qualified candidate to fill the Policies and Rules Unit (PRU) Director position within the Health Care Regulation (HCR) department.

Under the direction of the Deputy Associate Commissioner (DAC) for Program Operations and with considerable latitude for the use of initiative and independent judgement, the PRU Director performs advanced (senior level) managerial work leading the day-to-day operations of a growing and innovative team of highly specialized staff and is essential to the HCR department. The PRU Director collaborates with the DAC to provide direction and guide strategic operations and planning. This position establishes and communicates the PRU’s strategic plan, goals, and objectives in alignment with HHSC’s priorities.

The PRU Director interprets state and federal laws and regulations related to acute care providers including hospitals, limited services rural hospitals, psychiatric hospitals, ambulatory surgical centers, birthing centers, end stage renal disease facilities, freestanding emergency medical care facilities, crisis stabilization units, narcotic treatment clinics, special care facilities, and chemical dependency treatment facilities; and of professional licensees including licensed chemical dependency counselors and licensed sexual offender treatment providers.

The PRU Director is responsible for the oversight of the development, implementation, and dissemination of rules, policies, guidance, webpage updates and other related materials to internal and external stakeholders, develops and manages administrative and programmatic budgets, and ensures effective utilization of resources.

The PRU Director manages responses to policy and rule inquiries from internal and external stakeholders and actively coordinates, participates, and facilitates stakeholder meetings.

The PRU Director assists with legislative coordination, coordinates and completes bill analyses, prepares fiscal estimates, provides testimony at hearings, and develops and monitors legislative implementation plans.

The PRU Director manages multiple, complex projects simultaneously and leads organizational transformation efforts. This position oversees support functions for HCR staff and works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Essential Job Functions:

(30%) Provides effective leadership, management, and oversight to the PRU. Is accountable to the DAC for the daily operations of the PRU and establishes goals and objectives consistent with the agency strategic plan. Develops and manages unit budget to ensure the proper and efficient use of available resources. Hires, manages, and develops unit staff through consultation, training, and performance appraisal. Manages the workload to ensure the equitable distribution of assignments, the provision of adequate opportunities for cross training, the procurement of necessary resources to support staff, and the accurate, efficient, and timely completion of assignments. Manages CAPPS responsibilities for staff. Identifies areas of change and recommends operational improvements for the PRU unit.

(25%) Develops, revises, implements, monitors, and evaluates standards and policies to support PRU’s essential operations. Oversees the creation and maintenance of rules, handbooks, policies, guidance letters, webpage updates and related materials. Prepares and presents proposed rule packets at HHS Executive Council meetings.

(15%) Establishes collaborative and effective working relationships. Coordinates and facilitates feedback processes to ensure that rules, policies, and related materials consider stakeholder input, and are consistent with HHSC rules, policies, and initiatives.

(15%) Assists with legislative coordination, reviews legislation for policies and rules impact, and prepares analysis and budget estimates. Oversees the legislative analysis process and provides regulation and legislative expertise to staff conducting legislative analysis. Testifies at hearings. Oversees legislative implementation plans. Serves as a resource for legislators, other elected officials, government entities, and the public.

(10%) Represents the department by developing presentations, providing information and testimony, collaborating with stakeholders, advocacy organizations, other state agencies and federal partners. May represent the agency at business meetings, hearings, conferences, seminars, work sessions, or on boards, panels, or committees. Serves as point of contact for federal, state, and local agencies; consumer, advocacy and provider groups and organizations on rules and regulations involving regulated entities.

(5%) Performs other duties as assigned.

Knowledge, Skills, and Abilities (KSAs):

Knowledge of:

• Business operations including cross-functional collaboration, data management, metrics and reporting, organizational change and communications, and operations and implementation.
• Facilitation skills and principles.
• Principles of leadership and how to effectively interact with various leadership styles.
• Local, state, and federal laws and regulation relevant to Health Care Regulation.
• Project management techniques and methods to effectively plan, execute, and monitor projects.
• Health and human services programs, services, and procedures.
• The principles and practices of public administration and management.
• Program planning and implementation.

Skill in:

• Verbal and written communication including the ability to clearly, effectively, and professionally communicate expectations, directions, constructive feedback, and all other information relevant to the position.
• Creating programmatic and procedural efficiencies and innovating where opportunities exist.
• Managing multiple and competing priorities.
• Effectively communicating complex information.
• Representing an organization before other agencies, legislative committees, executive staff, or similar groups.
• Researching and analyzing legislation, current rules, and statutes.
• Taking initiative, making informed decisions, and assigning and prioritizing the work of others.
• The use of a computer and applicable software, including Adobe Acrobat Pro and Microsoft Office, which includes Word, Excel, Outlook, Teams, and PowerPoint, and ability to learn and work with new computer software and databases. 
• Working with a wide variety of personalities and communication styles; providing direction, guidance, and constructive feedback to team and non-team members; adjusting communication and approach based on audience; and engaging in performance management activities.
• Reviewing and editing content including technical documents, materials, and reports for accuracy, readability, grammar, and punctuation, demonstrating a strong attention to detail.

Ability to:

• Build high performing teams by fostering a person-centered, positive, supportive, collaborative, communicative, and innovative team culture focused on and dedicated to excellence, quality, efficiency, consistency, and accountability.
• Lead change by inspiring a culture of adaptability, guiding teams with clarity and support, and ensuring lasting adoption of new strategies and processes.
• Direct and organize program activities of staff and lead complex projects.
• Develop and evaluate budget requests and monitor budget expenditures.
• Manage multiple assignments/projects with competing deadlines by prioritizing tasks, coordinating resources, and ensuring timely, high-quality completion.
• Develop and implement goals and objectives that support program strategies.
• Identify problems, critically evaluate alternatives, and implement effective solutions.
• Communicate and present information effectively, both verbally and in writing.
• Develop and evaluate policies and procedures to ensure compliance, improve efficiency, and align with organizational goals and regulatory requirements.
• Gather, assemble, correlate, and analyze facts to identify trends, draw conclusions, and support informed decision-making.
• Lead large initiatives or improvement activities by guiding cross-functional teams, implementing process enhancements, and achieving measurable results.  
• Plan, assign, and supervise the work of others by setting priorities, leveraging team strengths, monitoring progress, and providing feedback to achieve organizational goals.

Registration or Licensure Requirements:

N/A

Initial Selection Criteria:

• Graduation from an accredited four-year college or university with a degree in public policy, public administration, healthcare administration, law, or a related field. Experience may substitute for education on a year-for-year basis. 

• One (1) year of experience managing direct reports required; three (3) or more years is preferred.

• Experience researching, interpreting, and analyzing federal and/or state regulations and legislation is required.

• Experience in the development of policies and rules is required.

• Experience managing or working in a regulatory, investigations, or protective services program is preferred.

• Experience with computers and software, such as Adobe Acrobat Pro, Microsoft Office which includes Word, Excel, PowerPoint, Outlook, and Teams is required.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.