Food Service Manager III

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. 

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Food Service Manager III works a rotating eight (8) hour shift in the Central Kitchen and satellite areas under the general supervision of the Food Service Manager IV and Director of Food Service. Performs moderately complex (journey-level) food service supervisory work, first-line supervisor and assumes responsibility for, and participates in, the daily activities of food service work. Work involves supervising food preparation and service and ensuring prescribed sanitation and safety rules are maintained. Supervises the work of others. He/she plans, assigns and supervises the food preparation and service of regular, therapeutic and texture modified diets for bulk transport to satellite areas. Supervises the sanitation of central kitchen and satellite areas and ensures federal, state and HACCP procedures are followed. Responsible for collaborating and sharing responsibility with the other Managers in assuring that the Food Service Department is running smoothly, filling in on other Manager's shifts as needed. Ensures compliance with quality, quantity and timeliness of work standards. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.  

Essential Job Functions (EJFs):

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Shows compliance with all HHSC, and all AuSSLC work, training, or regulatory policies.

Supervises and monitors daily activities of assigned personnel assuring food service areas are running smoothly. 

Supervises and inspects the sanitation of central kitchen and the satellite areas to ensure federal, state and HACCP procedures are followed. 

Completing work orders properly and promptly, compiling data on work orders to find solutions to recurring problems. 

Participates in training and instruction of Food Service Personnel. 

Inspects food and supplies received as necessary to ensure quality and quantity.

Follows Training Accountability Policy.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.  Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Knowledge of principles and practices of personnel management and supervision of personnel.

Knowledge of training of food service personnel. 

Knowledge of methods, procedures and techniques of preparing, serving and storing regular, therapeutic and modified texture diets in large quanitities.

Knowledge of materials, equipment, and appliances used in quantity food preparation and service.

Knowledge of sanitation regulations including federal, state and HACCP procedures.

Knowledge of safety procedures for kitchen work in institutions. 

Ability to plan, organize, direct and supervise the daily tasks of a institutional food service production area.

Ability to lift and move light to heavy objects (up to 50 lbs.) as appropriate safely.

Able to operate all kitchen equipment efficiently and safely.

Able to perform arithmetical calculations with speed and accuracy.

Ability to identify problems and find solutions to those problems.

Ability to work competently under pressure meeting deadlines.

Ability to work independently.

Ability to understand and follow oral and written directions.

Ability to express oneself effectively and in a professional manner, communicating information clearly and effectively.

Ability to establish and maintain cooperative working relationships with food service staff, direct care staff, clients and others.

Demonstrates decision making skills.

Demonstrates computer skills or ability/commitment to learn to an acceptable level of competency.

Registrations, Licensure Requirements or Certifications:

Must possess valid Texas driver’s license or obtain it no later than 90 days after hire date. Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy. Texas Department of Public Safety Commercial Driver's License preferred.       

Current Food Service Manager's Certificate or willing to obtain food safety certification (ServSafe, Learn to Serve, or Food Protection Manager) within six months.

Initial Screening Criteria:

Graduation from a standard senior high school or GED, or work experience.

Experience of personnel management and supervision in food service in training employees, food preparation, service and / or sanitation.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form