Family Clinical Services Associate Commissioner

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Job Description

Texas Health and Human Services Commission (HHSC) seeks a highly qualified candidate to fill the Family Clinical Services Associate Commissioner position in the Family Health Services department.

The Associate Commissioner, reports to the Deputy Executive Commissioner, Family Health Services. The Associate Commissioner performs advanced, senior-level management providing direction and guidance in the strategic planning and operations of the Family Clinical Services (FCS) section within the current Family Health Services (FHS) department , which includes the following programs: Breast and Cervical Cancer, Family Planning Program, Healthy Texas Woman-Cost Reimbursement, Primary Health Care, Title V Maternal Health-Fee for Service, County Indigent Health Care Program, Women’s Health Preventative Mobile Health Units, and Mobile Mammography.

Job responsibilities include directing the daily operations and activities, providing strategic planning, setting and implementing priorities and consistent with HHSC and Chief Program and Services Office (CPSO) mission, vision, strategic goals, and operational priorities. The Associate Commissioner develops the section goals, performance measures and strategies for achieving metrics for the oversight and management of the programs, contracts, and services under the authority of the section. Works under minimal supervision, with broad latitude for the use of initiative and independent judgement.

Essential Job Functions

Attends work on a regular and predictable schedule in accordance with agency attendance and leave policy and performs other duties as assigned.
 

(25%) Provides effective direction, guidance and vision for successful oversight, administration and management of the programs and services under the authority of the section. Provides overall vision, leadership and strategic direction in accordance with the mission and the goals of HHSC, CPSO and Family Health Services. Establishes section goals and objectives. Develops and approves priorities and standards for achieving goals.

(20%) Ensures adequate oversight, management and monitoring of contracts and procurement procedures and process across Section that appropriately aligns with federal, state and agency requirements. Stays current with agency and department policies, procedures and applicable laws and monitors section performance and compliance with procurement and contracting procedures for compliance.

(15%) Manages the day-to-day operations of the section. Develops, reviews and approves Section operating and programmatic budget and provides final approval. Manages budget in accordance with funding levels. Leads the mid-year budget reviews for section programs/services. Develops HHSC legislative appropriations requests to ensure adequate and appropriate support and funding for the section. Develops high-quality presentations, reports, executive memorandums and documents for executive leadership, legislators and external parties. Establishes an efficient organizational structure and operations with systems and processes that ensure compliance with applicable laws, rules, guidelines and established HHS policies and procedures. Plans, develops, implements, monitors, and evaluates the section’s operational policies, standard operating procedures and guidelines to ensure consistency, accuracy and efficiency. Implements a quality assurance system in the Section to ensure quality and timeliness of work.

(10%) Directs, plans, and assigns work and supervises section staff and operations. Provides direct reports with clear direction and information on responsibilities and work performance expectations. Hires, manages, and develops staff. Performs timely performance evaluations. Recommends appropriate personnel actions in compliance with HHS HR policies. Ensures section management conduct performance evaluations annually, at minimum. Ensures staff development and training. Routinely communicates management decisions to staff regarding relevant departmental activities. Ensures staff have adequate resources and training to carry out their responsibilities. Removes barriers and escalates issues as appropriate.

(10%) Serves as a member of the Family Health Services senior leadership team and advises the deputy executive commissioner and the CPSO on matters related to programs under the Associate Commissioner’s purview. Effectively communicates program issues to executive leadership and works collaboratively with leadership to identify solutions.

(10%) Develops and implements techniques for evaluating program activities and ensuring that activities align with HHS and CPSO priorities, goals and mission. Evaluates best practices and identifies emerging trends to determine and implement appropriate process and policy improvement strategies in section. Develops and tracks performance measures to gauge section performance. Reviews results of investigations, audits, research studies, forecasts, and modeling exercises and provides direction to section staff on compliance/remediation activities. Ensures performance measures are current and measure the effectiveness of operations and outcomes for clients.
 

(10%) Develops and maintains working relationships with agency staff, HHS executive team, program partners, advocates, other state agencies, federal agencies, legislative staff and the public. Represents the Section at business meetings, seminars, conferences, panels, workgroups, legislative meetings and committees as required. Leads or serves on workgroups as requested. Conducts presentations, provides information to legislative committees, executive management and other groups and organizations.

Knowledge, Skills and Abilities:

Knowledge of local, state and federal laws and regulations relevant to health and human services.

Knowledge of principles and practices of public administration and the management of publicly-funded health and human services and business functions.
Knowledge of HHS agency policy and procedures.
Knowledge of state and federal legislative processes and initiatives.
Knowledge of the principles of leadership to manage a large and diverse professional staff and to manage agency resources.
Knowledge of strategic planning, program management, cost recovery, financial, grant and contract management.
Knowledge of project management principles and practices.
 

Skill in establishing plans, performance measures, setting objectives and goals that support the success and overall business strategy of the section and department.
Skill in managing multiple and competing priorities and the ability to set and manage priorities.
Skill in leadership, communication and public speaking.
Skill in working collaboratively and cooperatively with diverse groups.
Skill in the use of computers, spreadsheets, databases, Microsoft Office.

Skill in decision-making at an senior level, including assessing risk and using good judgment to inform decisions and recommendations to leadership.
 

Ability to identify problems, evaluate alternatives, and implement effective solutions.
Ability to interpret reports and multiple data points and use them in effective decision-making.
Ability to promote and support creative thinking.
Ability to establish goals and objectives.
Ability to lead, implement and balance change and to improve program performance.
Ability to implement and use new technology and work processes to enhance decision making.

Ability to work under pressure, negotiating among multiple parties to resolve conflicts, and to establish and maintain effective working relationships to develop and implement solutions.
Ability to communicate and negotiate with diverse individuals and groups.
Ability to direct and organize program activities; and to plan, assign, and supervise the work of others.
 

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Graduation from an accredited four-year college or university with major coursework in a field relevant to the assignment. Master's degree in Public or Business Administration, or other related degree preferred.

At least five years' experience in program management of health and human services related programs, managing professional and management-level staff. Experience managing women’s health, children’s health or family services programs preferred.

Experience working with or managing state and federally funded programs or initiatives.
Experience presenting information to an external audience. Experience testifying before a legislative body prefe

Additional Information:

N/A

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form