FCL Program Specialist V

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Brief Job Description:

This position reports to the Quality and Compliance Foster Care Litigation (FCL) Manager and is responsible for evaluating the quality of Residential Childcare Regulation (RCCR) activities and policy requirements set forth through the FCL court orders. This position conducts assessments and case readings regarding face-to-face contact with victims in Minimum Standards investigations, technical assistance provided to residential childcare operations, Heightened Monitoring (HM) activities, and Extended Compliance History Reviews (ECHRs) with a current focus on face-to-face contacts documented in the CLASS system. This position also develops reports illustrating RCCR compliance with FCL court orders and CCR policy and procedure and creates presentations to disseminate the data. The position will interact with RCCR staff of all levels to report compliance with agency policy, administrative rule and law, and the FCL court orders as well as provide technical assistance and guidance, as needed.
 
The position must handle sensitive and confidential information appropriately and make independent decisions based on sound judgment and quality regulatory practice. This position maintains and manages a large, fluid workload, responding to field and administrative requests in a timely, and sometimes emergency basis, to ensure compliance with agency time frames and guidelines for response. This might include occasional work beyond normal business hours and overnight travel a few times per year.

The position assists with developing program procedures and trainings for internal stakeholders including technical assistance, written clarifications, and interpretation of RCCR policies to agency staff.

Essential Job Functions (EJFs):

Conducts assigned assessments to ensure RCCR records contain sufficient information to evaluate and mitigate risk to children in care. 50% 

Develops, implements, updates assessment tools, process guides, and reporting metrics and evaluates ongoing efficacy. 15%  

Collects and analyzes data and drafts reports to monitor program and process improvement. 10%

Prepares for and conducts trainings and/or presentations to RCCR and other Divisions monthly on assigned subject matters and other areas as needed. 5%

Attends and actively participates in team and individual meetings with Manager and counterparts to discuss team and individual goals and plan process improvement. 5%

Completes time-sensitive special assignments and court related preparatory projects. 5%

Provides feedback to staff of varying levels related to identified areas of success and those in need of improvement. 5%

Conducts case readings on agency homes as needed and tracks agency homes monthly to assess for possible enforcement action recommendations. 3%

Through continuing education and monitoring of communications disseminated to RCCR staff, maintains current knowledge of regulatory practices, applicable law and rule, and related fields to support the mission of RCCR. 2%

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

• Regulatory or child welfare.
• Foster Care Litigation.

Skill in:

• Applying and evaluating Texas Childcare Regulation's laws, policies, and procedures.
• Assessing patterns and trends and evaluating risk to children in care.
• Establishing and maintaining effective working relationships both internally and externally.

Ability to:

• Use independent judgment on short deadlines in high pressure situations.
• Use critical thinking and analytical skills while conducting assessments and problem solving.
• Utilize web-based spreadsheets, surveys, and dashboards for data collection.
• Demonstrate initiative on assignments and projects.
• Prioritize and manage multiple responsibilities to meet deadlines.
• Draw out relevant details and present information in a concise, purposeful manner.
• Facilitate presentations monthly to district leadership and staff.

Proficiently use basic computer programs for developing, editing, and maintaining e-mail, word documents, excel spreadsheets, and data related charts, graphs, and tables.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Bachelor's degree from an accredited college or university required.

Regulatory, child welfare, or Foster Care Litigation (FCL) experience required.

Additional Information:

Performs other duties as assigned and required to maintain Division operations.

Promotes and demonstrates appropriate cultural respect amongst coworkers and assists teammates.

Attends work regularly in accordance with agency leave policy.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.