Employee Misconduct Registry Program Specialist

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Functional Title: Employee Misconduct Registry Program Specialist 
Job Title: Program Specialist V 
Agency: Health & Human Services Comm 
Department: Enf Day Care GR 
Posting Number: 8025 
Closing Date: 08/27/2025 
Posting Audience: Internal and External 
Occupational Category: Healthcare Support 
Salary Group: TEXAS-B-21 
Salary Range: $4,523.16 - $5,888.50 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First); Evenings (Second); Nights (Third); Weekends 
Telework: Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:  
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,86P0,88A0,88B0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

Brief Job Description: Employee Misconduct (EMR) Program Specialist V for Credentialing and Registry Enforcement Unit (CARE)

The Employee Misconduct Registry (EMR) Coordinator serves as the subject matter expert in all aspects of Abuse, Neglect, and Exploitation (ANE) investigations.  This position develops, organizes, plans, and conducts all EMR-related program activity and services. This position oversees, performs, implements evaluates EMR operations to ensure effective achievement of goals and objectives.  This position prepares written methodology documents and may be required to testify at hearings.  Provides hearings testimony, scheduled trainings, and presentations of the EMR program. This position provides highly complex consultative services and technical assistance to program staff, governmental agencies, community organizations, and the public.

This position reports to the Credentialing and Registry Enforcement Manager, with considerable latitude for the use of initiative and independent judgment.

Market Rate for this position is $69,105.08

Essential Job Functions (EJFs):

Read, understand, and apply rule definitions for Abuse, Neglect, Exploitation investigations in Nursing Facilities, Assisted Living Facilities, Day Activity and Health Services/Individualized Skills and Socialization facilities, Intermediate Care Facilities, and Provider Investigations to determine whether reportable conduct exists.

Effectively communicates investigation findings and related recommendations to stakeholders both verbally and in writing, including detailed reporting of findings through written methodology documents.

Provides high-level advice and counsel by interpretation of state laws/regulations, policies, procedures, regulations, and standards for applicable entities, referred individuals, administrators/directors, provider organizations, department legal staff, other agency staff statewide, and the public.

Ensures due process is provided timely manner for all perpetrators, including conducting Informal Reviews and participating in formal hearings as required.

Tracks program performance reports and recommendations for appropriate changes or improvements to current EMR processes.   

Maintains the integrity of the EMR and makes timely and accurate registry entries.

Knowledge, Skills, and Abilities (KSAs):

Knowledge of state and federal laws, regulations, and rules relevant to Employee Misconduct Registry (EMR) (Regulatory Enforcement (RE); Provider Investigation (PI) EMR programs.

Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Strong verbal and written communication skills and organizational skills are required.

Ability to manage workload in a fast-paced work environment.

Ability to articulate investigation review findings in a group setting.

Skill in operating computers and applicable computer software.

Ability to establish goals and objectives.

Ability to prepare reports.

Ability to communicate effectively.

Ability to plan and/or assign the work of others.

Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to develop and evaluate policies and procedures; to prepare reports; to market program(s); to communicate effectively; to draft effective and professional written correspondence; and to train others.  

Registrations, Licensure Requirements, or Certifications: N/A

Initial Screening Criteria:

Graduation from an accredited four-year college or university with major course work in social work, criminal justice, human services, nursing, or a related field.

Experience working in Long Term Care Programs may be substituted for education.

Experience in drafting effective and professional written correspondence.

Experience evaluating or participating in program operations or quality assurance

activities.

Experience with electronic communications, including computer word processing software.

Experience working with long-term care regulatory programs, preferred.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.