EIR Accessibility Specialist II

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: EIR Accessibility Specialist II 
Job Title: Accessibility Specialist II 
Agency: Health & Human Services Comm 
Department: CIVIL RIGHTS 
Posting Number: 9929 
Closing Date: 10/20/2025 
Posting Audience: Internal and External 
Occupational Category: Computer and Mathematical 
Salary Group: TEXAS-B-23 
Salary Range: $5,098.66 - $6,701.75 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Not Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations: Austin; Edinburg; Grand Prairie; Houston; San Antonio 
MOS Codes: No military equivalent 
 
 
 

Brief Job Description:

Performs complex (journey level) accessibility work involving creating digital content and other forms of Electronic Information Resources; and testing and evaluating web pages, mobile applications, and software interfaces to ensure they meet accessibility standards. Duties include analyzing and remediating all types of electronic documents to eliminate accessibility and structural defects; analyzing websites and applications for conformance with standards and guidelines; preparing and presenting reports of results, including recommendations for remediation and HTML code examples; and creating and delivering technical training for program, administrative and web/application development staff on accessibility for the content and applications that they create. Works under limited supervision with moderate latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

EJF 1: Analyzes and tests all information communication technology formats, including PDFs, Microsoft Office documents, websites, desktop applications, and mobile applications, to meet accessibility standards. Uses a variety of automated and manual testing tools and techniques as well as assistive technologies to identify and evaluate accessibility compliance impact. Conducts research into accessibility documentation and best practices for authoring/development tools and platforms used by HHS/DSHS to support content authors, developers and designers. Recommends changes to make content accessible and remediates accessibility issues. (35%)

EJF 2: Provides coaching, guidance, training and technical support to junior accessibility specialists, document authors, content creators, and developers in program areas, support areas, communications and IT on remediation of EIR to meet all WCAG success criterium and improve accessibility across HHS and DSHS. Builds awareness of accessibility across the agency and encourages staff to implement best practices for accessibility in all electronic information resources including all types of electronic documents, presentations, workbooks, PDFs, webpages, applications, forms, and training materials and monitors compliance with all Federal, State, and agency procedures, policies, rules, and laws for accessibility. (30%)

EJF 3: Creates reports that describe accessibility obstacles, identifies the particular WCAG success criterium not met, provides detailed defect descriptions, with screen shots or screen reader recordings as appropriate, and recommends solutions to remove the compliance failures. Delivers testing results to customers and participates in follow-up discussions to develop a plan for bringing websites and applications into compliance. (20%)

EJF 4: Participates in the development and delivery of instructional materials, aids, and manuals to meet training needs. These may include accessibility validation procedures, test processes, template user guides, and PDF remediation references.(10%)

EJF 5: Performs related work as assigned. (5%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

• Accessibility guidelines, standards, rules and laws relating to accessibility for electronic information resources for people with disabilities including the Web Content Accessibility Guidelines (WCAG), Section 508 of the Rehabilitation Act, the Americans with Disabilities Act (ADA), Texas Government Code Section 2054.460, and Texas Administrative Code Chapters 206 and 213.
• Expert level knowledge of MS Office and Adobe Acrobat Professional with the ability to train others in using these authoring tools to produce accessible documents and forms.
• Expert level knowledge of automated and manual accessibility testing tools and assistive technologies including keyboard operation standard desktop software and windows operating system, screen readers, and voice recognition software.
• HTML and PDF tag structures, attributes and properties relating to accessibility.

Skill in:

• The use of a computer and applicable software, such as Microsoft Office 365.
• Strong organization and multitasking.
• Critical thinking.

Ability to:

• Independently conduct research and present findings on technical topics, including accessibility and coding standards, development and authoring tool sets, and user experience and user interface design.
• Work and communicate effectively with diverse teams including technical and non-technical staff, designers, developers, content authors, managers, purchasing staff, legal and executive leadership.
• Write effectively and professionally about highly technical topics for technical and non-technical audiences.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

• Graduation from an accredited four-year college or university.
• Plus, a minimum of four years of full-time experience in the development, implementation, or interpretation of policies and procedures for Electronic and Information Resources in a public or private agency.
• One year of full-time experience may be substituted for each year (30 semester hours) of education.
• Experience and education may be substituted for one another.

Additional Information:

Must make a score of 80% or higher in the pre-screening assessment.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.