ECI Information Specialist

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Brief Job Description:

The Texas Health and Human Services Commission (HHSC) Early Childhood Intervention (ECI) Office seeks a highly qualified candidate to fill the position of ECI Information Specialist. ECI is driven by its mission to assure that families with young children with developmental delays have the resources and support they need to reach their goals. This position makes a significant contribution to ECI’s mission by performing highly complex (senior-level) informational and publications work. As a collaborative member of the ECI outreach team, the position implements the agency’s public outreach efforts to increase public awareness about early intervention and to identify children in need of early intervention services (child find) as required by the Individuals with Disabilities Education Act, Part C. Responsibilities include developing and maintaining consistent print and online materials to be used by families, ECI contractors, other agencies who partner with HHSC and referral sources such as health care professionals, child care facilities and community based programs. A hybrid telework/in-office arrangement is currently available for this position, subject to agency and department policies.  

Essential Job Functions (EJFs):

• Content Development - Conducts research, coordinates with ECI staff and develops content of printed and online materials which are responsive to the needs of the community, service delivery contractors, and partner agencies. Works with ECI staff, management and others to develop and edit content for materials including brochures, booklets, posters, DVDs/CDs, presentations, newsletters, and web content. Leads or participates in workgroups focused on developing materials that are culturally appropriate, family centered, and accessible. Ensures all content is accurate and reflective of ECI's mission and brand. (25%)
• Design Development - Coordinates and maintains the illustrative, photographic, or audiovisual content of materials. Prepares print, web based and audiovisual materials which require a working knowledge of layout and design, print and multi-media production, and script writing and editing. Contributes to team-based design brainstorming and problem-solving. Collaborates with other agencies and vendors to ensure quality products are produced. Advises HHSC ECI subrecipients on the appropriate use of the HHSC ECI badge to assure statewide consistency and integrity of the ECI brand. (25%)
• Program Liaison - Acts as liaison to state agency Print Shops, HHS Communications and Media Services, FHS Communications, and warehouse services (inventory and fulfillment). Assists with contract renewals and provides specifications for requests for proposals as necessary. Provides technical assistance to ECI contractors, state office staff and others regarding ordering publications, order fulfillment and distribution. Provides excellent customer service when meeting stakeholders' needs. (25%)
• Promote Interest in ECI - Develops content for information packets for staff to use when addressing community and professional groups to stimulate interest in early intervention as required under IDEA, Part C. Assists with the development and maintenance of the Central Directory of resources. Collaborates with the ECI outreach team to align messaging and maximize engagement across multiple platforms. (25%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

• Knowledge of media production, communication, and dissemination techniques and methods, including alternative ways to inform via written, oral, and visual media.
• Knowledge of business and management principles involved in communications planning, resource allocation, and coordination of people and resources. 

Skill in:

• Skill in communicating effectively in writing as appropriate for the needs of the audience.
• Skill in identifying complex problems and reviewing related information to develop and evaluate the effectiveness of content for a diverse audience.
• Skill in editing written content prepared by others.
• Skill in using Adobe Creative Cloud tools (Illustrator, Photoshop, InDesign, Acrobat and Bridge).

Ability to:

• Ability to demonstrate high quality writing skills and techniques.
• Ability to develop content (written and visual) for a wide variety of audiences.
• Ability to work across teams and with a variety of projects, vendors and stakeholders.
• Ability to research and prepare information; to design communication plans and materials related to the goals and priorities of the agency; to compose content for the Web; to prepare copy and scripts, and to supervise the work of others involved in the publications process.  
• Ability to manage multiple competing priorities with flexibility and adaptability while maintaining high standards and attention to detail.
• Ability to meet deadlines.
• Ability to think critically and approach problems with a solutions-oriented mindset.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Additional Information:

N/A

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.