Discipline Coordinator for Client Rights and Social Work

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Discipline Coordinator for Client Rights and Social Work 
Job Title: Program Specialist VII 
Agency: Health & Human Services Comm 
Department: Quality Assurance 
Posting Number: 9133 
Closing Date: 10/13/2025 
Posting Audience: Internal and External 
Occupational Category: Healthcare Support 
Salary Group: TEXAS-B-25 
Salary Range: $5,797.66 - $9,508.25 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 50% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 909 W 45TH ST #634 BLDG 4 
Other Locations:  
MOS Codes: There are no Military occupation(s) that specifically relate to the initial selection criteria and r 
 
 
 

Brief Job Description:

Under the supervision of the Director of Programs, State Supported Living Centers (SSLC) Division, this position serves as the SSLC discipline coordinator for client rights within SSLCs. This position will provide consultative, analytical, and technical assistance to ensure that practices regarding client rights provided at SSLCs conform with the Conditions of Participation for Intermediate Care Facilities for Individuals with Intellectual Disabilities, terms of the settlement agreement with the U.S. Department of Justice, and all other relevant state and federal laws, rules and regulations. Work involves planning, developing, coordinating, monitoring and implementing major division initiatives and programs and providing information, consultation and assistance to program staff, governmental agencies, community organizations, and the general public. Trains, leads, assigns and/or prioritizes the work of others. Works under minimal supervision with considerable latitude for the use of initiative and independent judgement. Statewide travel (50%) is a requirement.

Essential Job Functions (EJFs):

• Provides on-site State Review Team visits and mentoring to SSLCs regarding the facility’s compliance with policies and procedures related to resident rights. (20%) 
• Provides consultative support and education to facility rights officers to include facilitation of monthly conference calls. (10%)
• Oversees the development and implementation of program policies, procedures, and manuals and plans program activities in accordance with program objectives and goals. (10%)
• Oversees compliance with program policies and procedures, statutes, and rules and takes corrective action(s) as needed. (10%)
• Reviews client rights restrictions and provides feedback to facility staff. (10%)
• Conducts impartial investigations to identify SSLC policy/system failures and makes recommendations for plans of correction. (10%)
• Serves as family liaison for the SSLC state office and with agencies and internal programs to explain SSLC services and statutory requirements related to client rights. (10%)
• Evaluates training needs, develops curriculum and coordinates training activities. (5%)
• Determines and analyzes trends and resolves operational problems. (5%)
• Participates in the hiring process of rights officers via the facility interview process. (5%)
• Performs related work as assigned. (5%)

Knowledge, Skills and Abilities (KSAs):

• Knowledge of state and federal laws related to HHSC programs.
• Ability to prepare reports and communicate effectively orally and in writing.
• Ability to work professionally with individuals with intellectual disabilities, family members, staff, and others.
• Ability to gather, assemble, correlate, and analyze facts and to devise solutions to problems.
• Ability to effectively lead projects and workgroups.
• Computer skills in WORD, EXCEL, and other Microsoft Office products.
• Ability to effectively handle multiple responsibilities and plan work activities.
• Must have broad knowledge of intellectual disability service systems and available resources and services to meet individual and family needs. In addition, a functional knowledge is required in the following areas: Health and Human Services Commission rules and policies; Texas laws related to persons served (i.e., Health and Safety Code, Code of Criminal Procedure, and Family Code); Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID) Standards; current issues regarding the status of intellectual disability programs; rights of individuals served; and the Judicial system.
• Demonstrated ability to train others including one on one training and to large audiences.
• Must have advanced skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Registrations, Licensure Requirements or Certifications:

None

Initial Screening Criteria:

Bachelor's degree from an accredited college or university with a major in social work, sociology, psychology or a related human services field and

- Three (3) years of working with people with intellectual and developmental disabilities in a residential setting, at least one of which includes primary duties of leading, directing, overseeing and/or managing the work of multiple staff members.

OR

-Graduation from an accredited two-year college (i.e. Associates Degree) with major coursework in in social work, sociology, psychology or a related human services field and
-Four (4) years of working with people with intellectual and developmental disabilities in a residential setting, at least one of which includes primary duties of leading, directing, overseeing and/or managing the work of multiple staff members.

OR
-Six (6) years of working with people with intellectual and developmental disabilities in a residential setting, at least one of which includes primary duties of leading, directing, overseeing and/or managing the work of multiple staff members.

Demonstrated experience in operating computers and applicable computer software.

Experience working in a large ICF-IID setting is preferred.

Additional Information:

N/A

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.