Data Performance Specialist

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Data Performance Specialist 
Job Title: Program Specialist V 
Agency: Health & Human Services Comm 
Department: Hospitals Section 
Posting Number: 10199 
Closing Date: 10/29/2025 
Posting Audience: Internal and External 
Occupational Category: Computer and Mathematical 
Salary Group: TEXAS-B-21 
Salary Range: $4,523.16 - $7,253.83 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework:  
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 909 W 45TH ST BLDG 552 
Other Locations:  
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of eleven psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.

The State Hospital System (SHS) Data Performance Specialist position performs advanced consultative, technical, and analytical work in support of state hospital performance measurement systems, Electronic Health Record (EHR) quality assurance, data integrity, and reporting. Work involves gathering and evaluating data, reviewing program functions, developing and implementing improvements, and collaborating across departments to ensure regulatory compliance and operational efficiency. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Performs other duties as assigned. Other duties as assigned include actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Essential Job Functions (EJFs):

Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Provide advanced and highly complex technical assistance in the collection, extraction, and transmission of monthly performance data to the National Research Institute (NRI) to fulfill Joint Commission ORYX and Hospital-Based Inpatient Psychiatric Services (HBIPS) reporting requirements across ten state hospitals. Performs data reviews on the NRI reports in coordination with the state hospitals. Performs data integrity reviews on all state hospitals to validate existing performance measures as determined by executive leadership. 20%

Collectively collaborates and performs special analyses as needed by state hospital senior management and executive leadership by clarifying data needs, identifying and gathering source information, aggregating and analyzing findings, and presenting results in practical formats such as slide presentations, tables, charts, flowcharts, and diagrams. 20%

Develop and sustain a comprehensive understanding of analytics production processes, program policies, procedures, and standards to provide operational support during staff shortages or periods of increased demand and engage with public and private agencies to address program challenges, assess training requirements, and evaluate overall program performance to support continuous improvement efforts. 15%

Implements, maintains, and analyzes the quality of the Electronic Health Record (EHR) system by managing detailed online documentation of all EHR forms, maintaining the crosswalk between external/internal requirements and data fields, and conducting regular data integrity reviews, including the generation of review samples and update of associated materials. 15%

Produce and analyze established performance reports required by the Improving Organizational Performance System, the Governing Body, the Legislative Budget Board, and for use in Appropriations Requests. Evaluate research findings from performance-related projects and initiatives to support and recommend data-driven decision-making and improvements across the state hospital system. 15%

Serve on task forces, workgroups, and agency committees as assigned, contributing data expertise and collaborating with internal and external stakeholders on projects, initiatives, and legislative inquires. Promotes a collaborative team environment by engaging in open communication, fostering shared accountability, and assuming leadership responsibilities when appropriate or as assigned by the Director. 10%

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. 5%

Knowledge, Skills and Abilities (KSAs):

Extensive knowledge of the limitations and capabilities of information systems, relational databases and the techniques used in the design of a non-automated system

High degree of proficiency with the entire MS Office Professional software suite (Outlook, Word, Explorer, Excel, Power Point and Access) with a heavy emphasis on Excel and Access.

Proficiency with Crystal Reports, knowledge of Tableau, Oracle, HTML, and web design.

Demonstrated proficiency in the application of statistical quality control methods coupled with ability for abstract reasoning and a talent for explaining the abstract in concrete terms

Verbally fluent and persuasive when presenting analyses and recommendations, subtle and tactful when identifying existing managerial problem areas and meticulous when implementing solutions.

Working knowledge of continuous quality improvement (CQI) principles, their application, and the skill to train others in CQI

Ability to present data reports at the committee level, performing a high-level overview of key performance indicators as it pertains to the committee

Registrations, Licensure Requirements or Certifications:

Valid Texas Drivers License in good standing.

Initial Screening Criteria:

Graduation from a four-year college or university is generally preferred

One or more years of work/experience with data acquisition, data collection, data management, analyses, and visualization of health and human services-related data or large datasets required.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.

Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.