Data Analyst IV

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Data Analyst IV 
Job Title: Data Analyst IV 
Agency: Health & Human Services Comm 
Department: BH Decision Support Staff 
Posting Number: 11137 
Closing Date: 11/24/2025 
Posting Audience: Internal and External 
Occupational Category: Computer and Mathematical 
Salary Group: TEXAS-B-24 
Salary Range: $5,425.33 - $7,167.00 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations:  
MOS Codes: 0231,0239,0271,0291,2652,2659,6046,6049,8051,8825,8846,8850,14N,14NX,15AX,16KX,181X,182X,183X,1D7X1 
1N0X1,1N1X1,1N4X1,1N7X1,255A,25B,26B,350F,350G,351L,351M,352N,35F,35G,35L,35M,514A,514B,5I0,5I1A 
65FX,65WX,681X,682X,683X,781X,782X,783X,86P0,8K000,CT,CTR,CTT,CYB10,CYB11,CYB12,CYB13,CYB14,IS,ISM 
ISS,IT,ITS,SEI15,SEI23 

Brief Job Description:

Works under the general direction of the DSS Data Team Director with extensive latitude for the use of initiative and independent judgment. Works to establish the team's goals and objectives in conjunction with developing guidelines, procedures and standards to ensure an effective, efficient and accountable system for the Data Services team. Position requires familiarity with Behavioral Health Services data systems, structure and function. Responsible for inquiries from external and internal stakeholders and must use judgment in the level and degree of information disseminated, while maintaining the confidentiality of individual providers or other units. Assesses and analyzes reporting needs to ensure reports material and information are appropriate for targeted customers. Performs highly advanced professional, administrative, and oversight of organizational processes and policy analysis work. Evaluates systems and procedures, and operations and procedures manuals, to assist management and staff in operating more efficiently and effectively. Facilitates large-scale work groups and sessions with representatives across Behavioral Health Services. Highly-skilled in the development of complex business requirements and technical documentation. May plan, assign and supervise the work of others.  

Essential Job Functions (EJFs):

EJF1

Participates and provides oversight for the HHSC Behavioral Health Services (BHS) data initiatives and project activities to plan, develop, maintain, and update system and processes. Interprets historical data to identify the problems, root cause, and areas of improvements for the procedural or system changes. Reviews and evaluates new or improved business and management practices for application to data-related operations. Develops and manages data analysis projects and initiatives, setting goals and objectives and providing work products; facilitates and participates in cross-program and multi-agency workgroups; consults with programs and IT to resolve problems, identify business needs, and discuss program effectiveness; collects, organizes, analyzes, and prepares materials including templates, reports, work plans, and communication strategies in response to requests from executive staff. 25%.

EJF2

Reviews and oversees the complex analyses and interpretations of data and ensures the integrity of all division and agency information within BHS. Assesses and analyzes data needs in response to stakeholder and program staff feedback. Assesses and determines reports and information appropriate for both internal and external customers which may include research, data collection, and analysis of State and Federal laws, rules, regulations, clinical data, and HHSC policies and procedures. Makes recommendations to internal stakeholders, program staff and upper management including the director, regarding data related improvements and delivery modes. 25%

EJF3

Reviews data for inconsistencies or anomalies that impact analytical results. Streamlines data collection and analysis procedures to ensure fast access to metrics. Compares, analyzes and oversees the statistical information to identify patterns, relationships and problems. Develops detailed reports for management and other departments by analyzing and interpreting data. Generates and reviews documentation for all Data Team processes. 15%.

EJF4

Executes and automates data queries and transformation processes in support of performance management dashboard development. Interprets new and changing business requirements to determine the data changes impact and proposing enhancements and changes to support the new requirements. Executes quantitative analyses that translate data into actionable insights. Provides oversight for analytical and data-driven decision-making support for key projects. 15%.

EJF5

Develops solutions to highly complex issues and concerns; develops implementation plans and helps coordinate and support implementation. Coordinates performance management-related change, and issue management. Analyzes, synthesizes and visualizes complex material at a high volume into visually compelling quality, written reports, analyses, communications, presentations, summaries, specialized reports, updates, and other documents as needed or assigned. 15%.

EJF6

Other duties as assigned. May plan, assign and supervise the work of others. May represent the DSS Director Data Team in meetings. 5%.

Knowledge, Skills and Abilities (KSAs):

Skill in the use of statistical applications or analysis to drive inferences from data and establish baseline to measure improvement in the future state.

Able to compile and organize statistical information retrieved and present findings to management

Strong technical writing and diagraming skills, including proficiency with modeling and mapping tools (e.g., Visio, or Erwin), the Microsoft Office Suite (Word, Excel, and PowerPoint) and MS Project.

Well-developed research and analytical skills with good problem solving and lateral thinking ability; Analysis of existing applications to identify weakness and develop opportunities for improvements;

Ability to rapidly learn new concepts (technical, risk, business) a critical success factor in this role

Team-oriented, must be self-motivated, plan and manage time effectively, and be customer focused

Detailed, thorough, diligent individual with

Knowledge and experience with data systems and warehouses and ability to work with large databases. Skill in identifying problems, evaluating alternatives and negotiating and implementing solutions to data problems.

Skill in advanced development, reporting and interpretation of complex client and provider data.

Knowledge of organizational development and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures of methods and procedures analysis techniques.

Skill in process mapping and application of business process improvement methodologies.

Registrations, Licensure Requirements or Certifications:

N/A.

Initial Screening Criteria:

Two (2) or more years' experience with behavioral health data analysis and reporting; Experience with data analysis tools and large databases (SAS, Tableau, Oracle); Experience collaborating with IT organizations on data warehouses, data services or performance management projects. Experience organizing and managing large processes for project teams, committees, or workgroups.

Additional Information:

The candidate must reside in the Greater Austin, Texas area, or be willing to relocate to the Greater Austin, Texas area. This position is telework eligible. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business need.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.