DRM Manager

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Brief Job Description:

The Disability Resource Management (DRM) Manager/Manager III of the Social Security Administration (SSA) Texas Disability Determination Services (DDS) facility is selected by and accountable to the SSA Disability Resource Management (DRM) Senior Director with the approval of the DDS Administrator.  The Manager manages highly complex financial obligations, reports, programs and staff, and must analyze and maintain continuity of business operations within the assigned department. Works under limited supervision with broad latitude for the use of initiative and independent judgment.

Work involves managing the activities of accounting and finance staff including, establishing goals and objectives, developing guidelines, procedures, schedules, priorities, and standards for achieving those goals; and coordinating and evaluating accounting staff activities in accordance with established agency norms. 

The DRM Manager oversees state and federal financial systems and monitors for compliance with federal/state regulations. The DRM Manager acts as subject matter expert for the Texas DDS, working with internal staff and managers, and interfaces with Health & Human Services (HHS), Social Security Administration (SSA), Office of Management & Budget (OMB), Comptroller, human resources, payroll, purchasing, budget, and audit.

Provides project management relating to specific areas as assigned by the Senior Director. 

Provides mentoring, coaching and leadership to assigned staff.

The manager’s work involves recommending new or revised rules and regulations; coordinating activities; developing and evaluating budget requests; managing a departmental budget; performing management and oversight of contracts with vendors; and representing the agency at state or agency meetings, conferences, committees, or workgroups. 

The position requires working in a highly stressful and fast-paced environment, with constant pressure and need to meet timed deadlines. Performs other duties as required to maintain operations. 

Some travel may be required. This position occasionally requires work during the weekends, holidays, and before or after normal business hours.

DDS employees perform all business functions for SSA, using the federal SSA network and equipment. Homeland Security Presidential Directive (HSPD)-12 security clearance is required.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Manages and maintains oversight of the department responsible for highly complex state and federal multi-million-dollar budget. Develops, Manages, and evaluates budget requests and revisions; authorizes fund expenditures within budget parameters and in compliance with Federal and State regulations. Prepares clear, concise, and accurate financial reports and schedules.  Establishes staff and program goals and objectives and develops schedules, priorities, and standards to achieve them.

Plans, assigns, monitors, and supervises the work of personnel, including selection, retention, evaluation, mentoring and training.  Manages multiple ongoing projects, prioritizing work, and meeting deadlines. Identifies and assesses interdepartmental operational issues; develops and implements or recommends solutions to complex problems.

Establishes standards for customer focused communication and coordination within areas of responsibility and with all internal and associates and customers.  Communication must be clear, concise, professional, and well researched.  Communicates concise and timely solutions to agency budget and accounting issues that overlap both state and federal processes.  Prepares and analyzes time sensitive and confidential agency communications for broad audiences.  Establishes goals, objectives and develops tools to routinely communicate and measure unit progress.  Must be able to address diverse audience at an executive level with minimal prep time.

Management, administration, and implementation of automated financial systems, including Centralized Accounting and Payroll/Personnel System (CAPPS), Uniform Statewide Accounting System (USAS), and Texas Identification Number System (TINS).  Management and administration of daily operations of the CAPPS, USAS and TINS systems providing technical clarify and solutions to failed transactions and other fiscal issues that impact the Disability Determination Services (DDS) budget. Manages accountant assignments, payment status inquiries and reporting.  Develops, reviews, and implements Comptroller rules and guidelines. Responsible for monitoring and updating relevant Texas Administrative Code and Social Security Administration (SSA) Office of Management and Budget directives. Setting up requisitions, approving purchase orders, auditing contracts and communication with the State Comptroller’s office to address day-to-day anomalies within budget and accounting.

Conducts or reviews and analyzes program area statistical reports, performance analyses, research studies, and special investigations to identify trends and ensure agency goals are met and to address program area issues involving deficient or noncompliant performance. 

Develops and implements guidelines, procedures, policies, and standards to ensure compliance with Federal disability laws and statues and with SSA, state, local and agency regulations, policies, and procedures.

Represents program area as a subject matter expert at meetings and conferences and on panels and committees within the agency and at the local, state, and national level.

Knowledge, Skills and Abilities (KSAs):

Extensive knowledge of:

• state and federal budget, accounting, and financial programs, and systems.
• managing a complex multimillion-dollar state and federal budget and manage expenditures across multiple years. 
• Health & Human Services Commission (HHSC) Portal & Financial sites, IAMOnline and Centralized Accounting and Payroll/Personnel System (CAPPS).
• related state and local laws, regulations, policies, and procedures.
• public administration and management principles and practices.

High level skill in:

• communicating information and ideas effectively in both oral and written form.

• establishing and maintaining effective working relationships, and in working collaboratively and cooperatively with colleagues, agencies, and vendors.

Advanced skill in:

• developing guidelines and implementing instructions, establishing goals and objectives, and interpreting, applying, and monitoring compliance assignments. 
• planning, assigning, and supervising the work of others and identifying performance deficiencies, mentoring, and training.
• project management and in directing and organizing program activities through effective use of time, resources, and personnel.
• analyzing management and financial problems and develop and present alternative solutions. 
• evaluating budget requests, managing the DDS budget, performing management and oversight of high-level accounting staff. 

Skill in:

• use of Microsoft platforms and MS Office Suite.

Ability to:

• coordinate with other staff, departments, officials, agencies, organizations, and the public.
• prepare concise reports and performance assessments.

Registrations, Licensure Requirements or Certifications:

CPA Preferred

Initial Screening Criteria:

1) Two years experience in the management of a business function, division or department relevant to the assignment. 

2) Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is generally preferred.  Experience and education may be substituted for one another.

3) Experience in maintaining a State or Federal annual operating budget within State or Federal guidelines

4) Demonstrated employment stability in applicant's work history.

Additional Information:

1) Due to the nature of the work, this is a fully on-site position.

2) Applicants may not have a history of substantiated fraudulent activity against HHSC or any programs it administers. Applicants who have anon-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.

3) This position occasionally requires work during the weekends, holidays, and before or after normal business hours.

4) Individuals selected for positions with the Disability Determination Service (DDS) will go through a complete federal background investigation. A suitability determination by the Social Security Administration is necessary to determine whether an employee can be issued credentials in order to have access to Social Security disability data, records, and systems. The job offer is contingent upon a full suitability clearance through SSA.

5) Applicants will be assessed through a panel interview.

6) Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits, follow HHS salary administration policy and guidelines and based on the candidate's qualifications.

7) Applicants who fail to follow the written instructions in completing the State of Texas Employment Application may be disqualified.

8) Your application must be complete.  It MUST contain dates of employment, job titles, name of employer, name of supervisor, current/final salary, and a description of duties in a way that demonstrates you meet the initial selection criteria at minimum.  Missing information may lead to disqualification.

9) Candidates may upload a resume but must have a complete State of Texas Employment application filled out to include summary of experience and duties performed.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.