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DHHS Training Specialist

Date:  Dec 12, 2025
Location: 

AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

 

Functional Title: DHHS Training Specialist 
Job Title: Training and Development Spec4 
Agency: Health & Human Services Comm 
Department: DHH-Ed.TrainingCert.-ProgAdm 
Posting Number: 12085 
Closing Date: 12/26/2025 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Group: TEXAS-B-21 
Salary Range: $5,888.50 - $7,253.83 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 20% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:  
MOS Codes: 0233,0277,0306,0577,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,1230,5977,6077 
6177,6877,7077,7277,7377,7537,7577,8077,8802,8803,11Z,120X,121X,18Z,19Z,35Z,38FX,3F2X1,47A,47C,47D 
47E,47F,47G,47H,47J,47K,47L,47M,47N,47P,47Q,47R,47S,47T,47U,47V,47W,57A,70H,74D,81C0,81L0,81T0,82A0 
83R0,86M0,8B000,8B100,8B200,8T000,8T100,9H000,PERS,PS,SEI20,YN 




Brief Job Description:
The DHHS Training Specialist is hired by, accountable to, and reports to the DHHS Training and Education Manager and performs content development and training work. The role is responsible for identifying, designing, implementing, and evaluating training and education programs (in-person, web-based, and virtual)  to meet the needs of the Deaf and Hard of Hearing (DHH) community and those who serve the DHH community. The specialist will also provide collaborative and consultative services to governmental agencies, community organizations, and the general public.

Duties include: assisting with establishing program goals and objectives; assisting with developing program guidelines, procedures, and policies; assisting with developing schedules and priorities; assisting with evaluating program activities; and providing consultative and technical services and training to agency program staff, other governmental agencies, public/private community organizations, contracted service providers, consumers, and the general public.

Works under limited supervision, with moderate latitude in the use of initiative and independent judgment. Performs other duties as assigned.
 
Essential Job Functions (EJFs):
Designs, develops, and delivers core and specialty training content in accordance with the HHSC Brand Guide for both state agencies and the general public.    
Creates and manages instructional materials for blended learning environments, incorporating in-person and online tools, including audio, video, narrated presentations, and simulations. Ensures training materials and resources are in plain, accessible language and comply with relevant standards and requirements. Evaluates and updates training programs to meet emerging needs, ensuring alignment with DHHS objectives and strategic goals.
 
Conducts training and program needs assessments in collaboration with DHHS staff, the general public, and  DHHS stakeholders, to identify strengths, gaps, and areas for improvement. Gathers and analyzes data from surveys, feedback, and course evaluations to refine training content and delivery methods. Designs and implements course evaluations and instructor evaluations to improve program effectiveness and participant experience. Researches, tracks, and analyzes case law and other resources regarding disability issues, including, but not limited to, discrimination, employment, social services, sign language interpreting, and other topics to keep current with trends. Makes program recommendations based on research findings and determines the impact on individuals who are deaf and hard of hearing to develop and provide training content.
 
Conducts in-person and virtual training sessions, utilizing effective adult learning principles, classroom management techniques, and virtual training technologies.  Provides support to public and private sector professionals in ensuring that programs and services are accessible to individuals who are deaf or hard of hearing.
Coordinates and monitors accessibility requests for captioning and interpretation services for in-person and virtual training sessions.
 
Presents to community members, service providers, government employees, and business professionals on a wide variety of topics related to persons who are deaf or hard of hearing, which may include, but are not limited to: effective communication strategies, cultural competence, assistive technology, self-advocacy, and federal and state disability discrimination laws.
 
Prepares reports and presentations for leadership on training effectiveness, community engagement projects, and program outcomes. Collaborates with other HHS and DHHS program areas and departments to identify and implement innovative training methods and strategies. Assists in establishing annual goals and objectives for the Training and Education Program. Participates in the planning, development, and implementation of the training program. Contribute to the development and implementation of training program guidelines, procedures, and policies.

Performs work as assigned.  
 
Knowledge, Skills, and Abilities (KSAs):
Experience creating training courses and educational materials.
Knowledge of developing training content and materials; of education principles, practices, and techniques; of learning management and learning content management systems; of group processes, group dynamics, and interpersonal relations; and of instructional design and curriculum development.

Knowledge of deaf and hard of hearing community cultures and how they differ, and the communication modalities and assistive technology used by members of these communities.

Skill in expressive (oral and written) communication, in instructing others, and in facilitating online training and workshops.

Skill in the use of Microsoft applications and ability to troubleshoot tech issues, particularly with webinar platforms.

Skill to plan, organize, and complete projects for efficient results and accuracy.

Ability to formulate learning goals and objectives, to develop training objectives, to assess the effectiveness of training, to assess training needs, to develop and evaluate administrative policies and procedures, to prepare concise reports, to communicate effectively, and to speak effectively in public.

Ability to communicate effectively directly with consumers who are deaf or hard of hearing, specifically using American Sign Language and in writing.

Registrations, Licensure Requirements or Certifications:
N/A
 
Initial Screening Criteria:
  • Graduation from an accredited four-year college or university is required, with a focus on education, training, organizational development, or a related field. Relevant experience may substitute for educational qualifications on a year-by-year basis.
  • Experience in public speaking and presentation development.
  • Experience in planning, organizing, and completing projects.
  • Experience with communication using American Sign Language.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

 

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

 

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

 

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

 

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.


Nearest Major Market: Austin

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