Contracts Administration Manager II

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

The CRS Contract Administration Manager works under the direction of the  Brain Injury Programs (BIP)  Director, within Health and Independence, and oversee the program contract team. Perform advanced (senior-level) contract administration and managerial work administering the daily operations for contracted and vendor purchased service activities for the Comprehensive Rehabilitation Services (CRS) Program. Oversee, monitor and prepare scope of work, new and existing contracts, rates, budget, prepare contracts and agreements, evaluate contract applications and award new contracts to support the CRS program service provision. Oversee and monitor contract monitoring activities including completing risk assessments, monitoring plans, reports, corrective action plans, and development and implementation of monitoring tools. Oversee the development and implementation of techniques for evaluating business functions including development of policy and procedures, utilization review/quality assurance, purchased service, vendor maintenance, and analysis of program needs. Establish staff development plans and activities. Oversee and monitor the information systems (RehabWorks), system implementation, and, systems integration into the contract and monitoring processes development and testing systems. Plan, assign, and supervise the work of others.

Essential Functions:

• Develop, oversee, and monitor rates for program services, in collaboration with the CRS Purchasing Manager and appropriate agency departments. Includes program use of  CPT/MAPS codes with rates for outpatient and hospital services, Durable Medical Equipment (DME), Post-Acute Rehabilitation Services (PARS), Inpatient Comprehensive Medical Rehabilitation Services (ICMRS) and ancillary goods and services rates for purchasing. 
• Oversee, manages, and monitor contract monitoring activities including completing risk assessments, monitoring plans, reports, corrective action plans, and development and implementation of monitoring tools. 
• Oversee the development and implementation of technical guidance for evaluating business functions including developing standardized contracting policies and procedures. Coordinate and collaborate with CRS Clinical Services and Supports Manager to develop and implement technical guidance, policies and procedures related to  clinical, purchasing or programmatic functions.
• Oversee computer and management information systems (RehabWorks), system development and testing, systems implementation, and systems integration into the contract and monitoring processes for the  CRS Program. 
• Provide effective supervision, guidance, coaching and development to direct reports. Supervise the contract compliance and administration team including hiring, performance management, staff development plans, training, coaching and supervisory activities. 
• Communicate, both verbally and written, with a wide variety of internal and external stakeholders. Represents the Office at various external meetings, such as, legislative meetings, hearings, strategic planning sessions, or procurement meetings. 
• Oversee the scope of work, specifications for new and existing contracts, processing of contract documents, interpretation of state and federal procurement requirements, and other relatable contract administration operations for the Comprehensive Rehabilitation Services Program. Develop program contracting plans, incorporating specific service delivery considerations and manages the proposed contract budget, allocations, and specific guidelines. Provide contract related training and technical assistance to staff and contractors. Coordinates with HHSC Procurement and Contracting Services (PCS) and HHS department (Legal, Budget, Accounting) regarding contract procurement and execution activities. 
• Performs other duties as assigned including but not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or locations. 

Initial Screening Criteria

• Graduation from an accredited four-year college or university with a bachelor’s degree or higher in business, public administration or human services field.
• Two years full-time professional experience in State of Texas contract management.
• Ability to travel 30% of the time.

Preferred Criteria

• Experience in state or federal programs that deliver services to individuals with disabilities.

• Two years of supervisory or management experience
• Experience developing and/or processing contract documents.
• Experience conducting monitoring reviews and/or writing monitoring reports.
• Experience with ReHabWorks

Licensure, Certification or Registration (Required)

Certified Texas Contract Manager (CTCM) 

Knowledge, Skills and Abilities 

Knowledge of:

•  State of Texas contracting and procurement requirements

•  Texas legislative process and public accountability systems

•  Strategic planning, budget management, human resources management and project management

•  Principles of leadership and how to effectively interact with various leadership styles

•  Database systems and systems development

•  The provision of services to individuals with disabilities, brain or spinal cord injuries.

Skill in:

•  Developing contracts, guidelines, procedures, and/or policies for state vendors

•  Managing multiple and competing priorities

•  Identifying problems, evaluating alternatives, and implementing solutions

•  Effective leadership, management, and administration

•  Working collaboratively and cooperatively with diverse groups

•  Communicating effectively both verbally and in writing.

•  Organizing, coordinating, and directing projects and reports

Ability to:

•  Understand, interpret and apply rules, regulations, policies and procedures

•  Establish goals and objectives

•  Plan, assign, and evaluate the work of others

•  Build effective work teams, manage and motivate staff

•  Interpret data and develop effective operating procedures

•  Organize and present information effectively both orally and written

•  Lead in an environment of change

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form