Contract Specialist

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Brief Job Description:

The Opportunity: To drive excellence within the Contract Administration and Provider Monitoring Office (CAPM) Open Enrollment Contract and Operations (OECO) team in support of HHSC Medicaid/CHIP Services Department's jointly funded state and federal healthcare programs that serve more than 4.7 million Texans each year.  As a single state agency designated to administer Medicaid, HHSC sets policy, determines client eligibility, oversees provider and health plan contracts, and submits Medicaid State Plan amendments and waivers to the federal Centers for Medicare and Medicaid Services. 

The Contract Specialist I for CAPM, provides entry level administrative assistant and contract administration support. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Serves as the primary administrative support to the OECO Director including tracking of projects, recording meeting minutes, mail processing, and schedule management. (35%)

Serves as the travel coordinator for all CAPM staff including Provider Monitoring.  Manages travel documents, bookings, credit card authorizations, and reconciles budget and statements. (20%)

Assists with researching program or policy issues. Gathers and assembles information summarizing key facts and providing supporting source documentation. (10%)

Assists with data entry requirements, and with the collection, organization, and preparation of materials in response to requests for documents, reports, data, and technical assistance. (15%)

Coordinates, collaborates, and consults with staff in planning, implementing, and documenting needs and actions, and provides technical assistance as directed. (10%)

Tracks, monitors, plans, and coordinates activities to ensure deadlines and requirements are met. (10%) 

Knowledge, Skills and Abilities (KSAs):

Knowledge of basic office practices and administrative procedures.

Knowledge of basic customer service principles.

Skill in reviewing documentation for completeness and accuracy.

Skill in handling multiple assignments.

Skill in the use of basic mathematics.

Skill in the use of windows-based personal computers and the Office suite software such as Excel, Outlook, and Word.

Ability to communicate effectively both verbally and in writing.

Registrations, Licensure Requirements or Certifications:

Certified Texas Contract Manager (CTCM) certification must be obtained within one (1) year of employment, unless otherwise approved by Supervisor.

Initial Screening Criteria:

Highschool diploma or equivalency; one year of work or volunteer experience is preferred.

Additional Information:

Position is located in the Winters Complex at 701 W 51st St Austin Texas 78752. Selected applicant is not eligible for hybrid or telework schedule until six months has elapsed from the date of hire. Director may infrequently require intermittent remote work when offices are closed or at their discretion.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.